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Windows 7: Multiple BSOD's on new machine

09 May 2011   #11

Windows Home Premium 64 bit
 
 

I set up driver verifier as you said and got a BSOD when windows restarted. The screen went by fast and the only info I saw before it restarted was IRQL and some other stuff I didn't get a chance to read. On the restart after the BSOD it ran repair and windows restarted. I've attached the file requested and made sure driver verifier is off.

I did notice in the bugcheck summary in your post rift.exe. Rift was the game I was playing when nearly every BSOD happened (one happened while I was playing dominoes on pogo.com and once while on facebook playing games). Seeing this is an online game (an MMO) it might be relevant if the problem is the network card or its driver.

Since the BSOD happened on the restart I never got a chance to try playing Rift or do anything else. I figured I'd wait for you before I screw around too much.

My System SpecsSystem Spec
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10 May 2011   #12
Microsoft MVP

 
 

I'm running a bit late for work, but here's what I have so far...
Rift isn't an issue, especially since it doesn't always occur. Rather it's likely to be a piece of hardware that Rift uses - just like the other processes.

Don't forget to turn Driver Verifier off.

Driver Verifier points at Pool Corruption as the cause. Since it doesn't name a 3rd party driver (that's what the settings are used for), then it's likely that a 3rd party driver isn't at fault. But since it crashed anyway, there must be another cause.

The most common cause is hardware, with the next most common being Windows (and malware).

The easiest thing to rule out would be Windows - but that'll require a wipe of your hard drive and a reinstall of Windows.

Instead of that, I'd first suggest these free hardware diagnostics:
Quote:
I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Scanners (read the details at the link)
Then, if the above tests pass, I'd try these free stress tests:
Quote:
FurMark download site: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
NOTE: Set the alarm to go off at 90บC. Then watch the system from that point on. If the system doesn't display a temperature, watch it constantly and turn it off at the first sign of video problems. DO NOT leave it it unmonitored, it can DAMAGE your video card!!!
- Click "Quit" to exit
Quote:
Prime95 download site: Free Software - GIMPS
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight please run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
This won't necessarily crash the system - but check the output in the test window for errors.
The Test selection box and the stress.txt file describes what components that the program stresses.
More details on the use of this test: Torture test your CPU with Prime95
Quote:
Two other video stress tests (may be more stressful than FurMark):
Video Memory stress Test - ะœะ˜ะ NVIDIA / ะฃั‚ะธะปะธั‚ั‹ / VMT
Artifact Locator - ะœะ˜ะ NVIDIA / ะฃั‚ะธะปะธั‚ั‹ / Artifact Locator
Sorry, but I don't read the language that this website is made in.
Quote:
Another interesting test that just came to my attention: Download - OCCT Website english
USE AT YOUR OWN RISK - program doesn't have a whole bunch of safety features to protect you from yourself!
BSOD BUGCHECK SUMMARY
Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\050911-25515-01.dmp]
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Mon May  9 21:57:02.250 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:13.265
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+f33 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_VRF_nt!ExDeferredFreePool+f33
Bugcheck code 0000000A
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02ee3015
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
  
  
My System SpecsSystem Spec
10 May 2011   #13

Windows Home Premium 64 bit
 
 

It may take me a while to get some blank cd's for the memory test as I will need assistance from a friend or family member to go buy them or have someone buy them for me.

I did run a malware scan using bitdefender and nothing bad was found.

I'll get back to you when I have run the memory test.
My System SpecsSystem Spec
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10 May 2011   #14
Microsoft MVP

 
 

While waiting you can try the built in Windows 7 memory diagnostic (not as accurate IMO, but better than nothing): Memory Diagnostics Tool
My System SpecsSystem Spec
11 May 2011   #15

Windows Home Premium 64 bit
 
 

I ran the windows memory test several times when I first started getting the BSOD's and no errors were found.

I did find some blank disks and ran the memtest86+ test. I did 7 passes and 5 errors were found, all happened on test #5. One on the 2nd pass, 3 on the 3rd and one on the on the 5th. all but one were in the low 3000 Mb section of the memory the other in the 600 Mb section. I have 6 gb in 3 2gb sticks.

The test run took 8 hours so I didn't get a chance to try the HD test, i'll do that tomorrow.
My System SpecsSystem Spec
11 May 2011   #16
Microsoft MVP

 
 

Don't worry about the Hard Drive test yet, first you've gotta figure out which of the 3 sticks is spitting out the errors in MemTest86+ (see steps 6a through 10).
My System SpecsSystem Spec
11 May 2011   #17

Windows Home Premium 64 bit
 
 

Too late, I did the HD test earlier today and got nothing for errors as far as I could see. I'll start the memory tests tomorrow.
My System SpecsSystem Spec
12 May 2011   #18

Windows Home Premium 64 bit
 
 

Ok so far I've done memory tests with each DIMM in the computer alone in what the memtest designated as slot 0. All 3 went through 7 passes each and no errors were found on amy of them. These tests take so long so I'll run the memtests of each of the other slots tomorrow.
My System SpecsSystem Spec
13 May 2011   #19

Windows Home Premium 64 bit
 
 

Ok i've tested each slot using the same DIMM each time and all 3 tests passed with no errors in 7 passes each.
My System SpecsSystem Spec
14 May 2011   #20
Microsoft MVP

 
 

The most likely possibility here is that one of the sticks wasn't seated well and it caused the errors.

Just to be sure I'd run the following free stress test for 24 hours (using the BLEND test) to be sure:
Quote:
Prime95 download site: http://www.mersenne.org/freesoft/
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. (run all 3 tests if you find a problem with the Blend test and note how long it takes to error out with each)
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
This won't necessarily crash the system - but check the output in the test window for errors.
The Test selection box and the stress.txt file describes what components that the program stresses.
More details on the use of this test: Torture test your CPU with Prime95
My System SpecsSystem Spec
Reply

 Multiple BSOD's on new machine





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