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Windows 7: Multiple BSOD's on new machine

27 May 2011   #51

Windows Home Premium 64 bit

Ok thanks, there's been an update since then. The newest BIOS is dated 3/19/11 and the invoice date when I bought the computer was 3/23/11. The update says improved memory compatibility but so does the update from 11/2/10.

My System SpecsSystem Spec
27 May 2011   #52

Windows Home Premium 64 bit

BIOS is updated. I'll run another memtest tomorrow and let you know the results.
My System SpecsSystem Spec
28 May 2011   #53
Microsoft MVP


BIOS updates aren't a certain fix - especially when the documentation doesn't spell it out in detail.
Good luck!
My System SpecsSystem Spec

28 May 2011   #54

Windows Home Premium 64 bit

I ran a memtest overnight. 7 passes with 1 error.

Error #1 - Test 5, Pass 6 in an address at 2029.8MB
My System SpecsSystem Spec
28 May 2011   #55
Microsoft MVP


If that's with a fan blowing on the RAM - then it's gotta be either the mobo or the CPU

It's most likely the mobo (from the Prime95 results)
- no errors in Small FFT's - this tests the CPU cache and very little RAM
- errors in the blend test - lot's of RAM tested, but also tests a bit of CPU and mobo
- errors in Large FFT's - this tests a static area of the RAM (less intense than the Blend) and stresses the CPU/mobo interface more than Blend.

But, further confusing things is the architecture of your CPU ( Intel Core - Wikipedia, the free encyclopedia ) - this means that the "mobo" stuff we're looking at with Prime95 is handled in the CPU.

Still, if I were a betting man, I'd bet on this being a motherboard issue rather than a CPU problem. All bets are off if the system has been subjected to damaging overheating or voltage surges (these will indiscriminately mess up components at random).

In short, it's your choice (and your money). Try to replace the component from a place that will allow you to return it for a full refund - next best is those that'll let you return it for a restocking fee.

Good luck - and please let us know how it turns out!
My System SpecsSystem Spec
28 May 2011   #56

Windows Home Premium 64 bit

Ok thanks for all the help
My System SpecsSystem Spec

 Multiple BSOD's on new machine

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