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Windows 7: BSOD after sleep mode

07 May 2011   #1

Windows 7 32 bit
 
 
BSOD after sleep mode

Hello,

This computer was purchased second hand. I purchased windows 7 about 3 months ago. The previous version was not genuine.

- it is 32 bit
- previous OS is unknown
- OEM is purchased at full retail
- age of system is unknown
- OS was installed 3 months ago and the windows/old file has been removed.

your help is greatly appreciated.


My System SpecsSystem Spec
.

07 May 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mwestphal83 View Post
Hello,

This computer was purchased second hand. I purchased windows 7 about 3 months ago. The previous version was not genuine.

- it is 32 bit
- previous OS is unknown
- OEM is purchased at full retail
- age of system is unknown
- OS was installed 3 months ago and the windows/old file has been removed.

your help is greatly appreciated.

All of these were virtually identical and caused by hardware.


Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
08 May 2011   #3

Windows 7 32 bit
 
 

Thanks for your help. I am attempting to find all drivers and make sure they are updated properly. I have a few questions

1. How do I know if my hardware is "overclocked"?

2. Is there any way to fix a cooling issue without opening up the case? I am not very familiar with the inner workings of the computer and am nervous about opening it up? I am reasonably sure that cooling is the issue. I can hear the fan sounding overworked pretty regularly.

3. This being a hardware issue, if none of the above work out is it just something I will have to deal with, and eventually get a new computer?

Also, I have been to Hewlett Packard website and they are saying that they do not currently do updates for windows 7 for my particular laptop.
My System SpecsSystem Spec
.


08 May 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

You can download a program such as SpeedFan - Access temperature sensor in your computer to monitor your temps.

To find out which hardware is failing run these tests
Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials...t-prime95.html
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests

BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Sat May  7 19:40:35.872 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:13.041
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Sun May  1 13:42:27.189 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:10.358
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Sat Apr 30 12:59:49.688 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:10.857
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Thu Apr 28 21:51:42.563 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:10.732
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Mon Apr 25 22:08:52.515 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:11.684
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Mon Apr 25 17:03:22.033 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:10.202
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Sat Apr 23 15:33:19.160 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:28.329
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Sat Apr 23 12:23:32.456 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:10.530
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Thu Apr 21 17:52:25.814 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:09.984
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Wed Apr 20 19:39:41.563 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:10.748
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Wed Apr 20 10:10:31.596 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:09.765
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Tue Apr 19 22:34:33.411 2011 (UTC - 4:00)
System Uptime: 0 days 16:12:14.566
*** WARNING: Unable to verify timestamp for rixdptsk.sys
*** ERROR: Module load completed but symbols could not be loaded for rixdptsk.sys
Probably caused by : rixdptsk.sys ( rixdptsk+2e9f )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  0x7E_rixdptsk+2e9f
BiosReleaseDate = 04/23/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6700 Notebook PC    
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Mon Apr 18 21:43:29.518 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:09.687
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Mon Apr 18 18:15:08.282 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:10.452
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Thu Apr 14 20:03:02.953 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:11.998
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Thu Apr 14 17:28:21.671 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:11.840
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Mon Apr 11 20:30:11.797 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:10.966
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Mon Apr 11 17:46:42.640 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:12.152
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Sun Apr 10 14:11:45.191 2011 (UTC - 4:00)
System Uptime: 0 days 0:12:25.235
Probably caused by : win32k.sys ( win32k!EnterCrit+c )
BUGCHECK_STR:  0xA
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  0xA_win32k!EnterCrit+c
BiosReleaseDate = 04/23/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6700 Notebook PC    
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Sun Apr 10 13:59:32.406 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:12.450
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Wed Apr  6 22:27:34.874 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:12.043
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Fri Apr  1 19:27:01.688 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:10.857
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Sat Mar 26 16:31:09.521 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:17.674
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Fri Mar 25 23:57:10.894 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:09.063
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Fri Mar 25 23:21:45.811 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:11.996
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Fri Mar 25 22:37:56.621 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:14.681
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Fri Mar 25 19:56:50.231 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:14.275
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Tue Mar 15 12:49:10.518 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:09.687
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Tue Mar 15 10:52:56.131 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:17.316
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
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