Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD w/ Minidump file

08 May 2011   #1
Stockmoose16

Windows 7
 
 
BSOD w/ Minidump file

I'm having trouble with my Win 7 32 bit BSODing. It appears that whenever it goes to sleep, the computer fails to wake up and blue screens. I've updated the bios and the graphics drivers.

I'm not 100% confident that the sleep function is the root cause of the BSOD, but it will happen every time I hit the sleep button.

I've attached the latest Minidump file in hopes that someone can analyze and tell me how to fix the issue.


My System SpecsSystem Spec
.
08 May 2011   #2
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

Install SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

If the BSODs persist, run driver verifier: Driver Verifier - Enable and Disable

When verifier has cause a BSOD, upload a jcgriff2 report: http://www.sevenforums.com/crashes-d...tructions.html

...Summary of the dumps:
Code:

Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Sun May  8 01:38:02.515 2011 (UTC - 4:00)
System Uptime: 0 days 0:32:54.187
*** WARNING: Unable to verify timestamp for usbhub.sys
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for USBPORT.SYS - 
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xFE
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xFE_usbhub+1cb09
BiosReleaseDate = 07/25/2007
SystemProductName = A13G
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
08 May 2011   #3
Stockmoose16

Windows 7
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Hello,

Install SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

If the BSODs persist, run driver verifier: Driver Verifier - Enable and Disable

When verifier has cause a BSOD, upload a jcgriff2 report: http://www.sevenforums.com/crashes-d...tructions.html

...Summary of the dumps:
Code:

Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Sun May  8 01:38:02.515 2011 (UTC - 4:00)
System Uptime: 0 days 0:32:54.187
*** WARNING: Unable to verify timestamp for usbhub.sys
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for USBPORT.SYS - 
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xFE
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xFE_usbhub+1cb09
BiosReleaseDate = 07/25/2007
SystemProductName = A13G
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
I followed all of your above instructions and am still receiving BSODs. After installing SP1 and still getting blue screens, I turned on driver verifier. When I did so and restarted, my computer would not boot all the way to my home screen. It'd get past the bios screen, then blue screen, then restart.

I've created a JCgriff2 report, as well as a System Health Report. I've attached both items to this post. Any clue what's causing this problem? If it's failing on start up with the driver verifier turned on, I imagine it's a driver issue. I assume someone more knowledgeable will be able to look at the reports and give me a more concrete answer.
My System SpecsSystem Spec
.

09 May 2011   #4
Jonathan_King

Windows 7 Professional x64
 
 

I found a long string of these errors:
Code:
Event[665]:
  Log Name: System
  Source: Disk
  Date: 2011-05-08T14:25:57.801
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Stockmoose16-PC
  Description: 
The driver detected a controller error on \Device\Harddisk0\DR0.

Event[971]:
  Log Name: System
  Source: nvstor
  Date: 2011-05-08T09:52:14.931
  Event ID: 129
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Stockmoose16-PC
  Description: 
Reset to device, \Device\RaidPort0, was issued.
To me, that suggests a motherboard/driver issue, or more likely, a bad hard drive. Test with SeaTools: SeaTools for Windows | Seagate

Also, open a command prompt and run:
Code:
chkdsk /r
Let us know the results of both.

I also found this error:
Code:
Event[1062]:
  Log Name: System
  Source: Application Popup
  Date: 2011-05-08T09:41:40.000
  Event ID: 26
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Stockmoose16-PC
  Description: 
Application popup: avgmfapx.exe - Application Error : The instruction at  0x6B038C05 referenced memory at 0x6B038C05. The required data was not  placed into memory because of an I/O error status of 0xc0000185.

Click on OK to terminate the program
That is most likely related to the hard drive/controller issue, but just make sure the program is completely up-to-date.
My System SpecsSystem Spec
Reply

 BSOD w/ Minidump file




Thread Tools




Similar help and support threads
Thread Forum
BSOD please check my minidump file and help me
I had the BSOD problem for some time and then the problem simply stopped. I was calm for few months until today... Here's the minidump file, I hope you can help me guys. Microsoft services
BSOD Help and Support
PC Crashes with NO BSOD and NO Minidump File.
Its got me stumped can you help..? My PC has taken to just turning itself off as if hit by power cut. There is no BSOD and there aren't any minidump files created. The PC runs fine in "Safe Mode With Networking" but in "Start Windows Normally" after a few minutes, sometimes as many as 10...
BSOD Help and Support
BSOD with minidump file
My computer is Dell XPS 1645. It crashed (BSOD )sometime before i reformated it. But now, after i reformated, and install a few software inside, it still BSOD. Can help me to find out what is the reason of BSOD? Thanks. window 7 ultimate -64bit -before is original but will crash, now install...
BSOD Help and Support
new bsod - minidump file attached
Hi Guys, can you pelase check the file for me? thanks for your help
BSOD Help and Support
BSOD Minidump file help!
I have 7 64-Bit and often when I boot my pc It says that " windows desktop manager has stopped working and closed ". Sometimes I get bluescreen when I get to desktop. Today I started my pc and It said Loading windows and then came black background and only the cursor showing, and then It said that...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 15:51.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App