BSOD - Need help

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  1. Posts : 8
    Windows 7 Ultimate x64
       #1

    BSOD - Occurs when i run games


    Ok, Hello and Thank you for reading and sooorry for my english !!!
    So i get this BSOD (IRQL_NOT_LESS_OR_EQUAL) when i run heavy games ( Dragon Age / Risen ) and only happend once when i was seeing a video from youtube.
    I attached all information. I saw in this topic how to post( https://www.sevenforums.com/crashes-d...tructions.html )

    ---------------------

    OS: Windows 7 Ultimate x64 , full retail , 1 month old.
    Hardware :

    Processor: QuadCore Intel Core 2 Quad Q6600, 2400 MHz (9 x 267) 2 or 3 y.o
    MoBo: Asus P5VD2-X (4 PCI, 1 PCI-E x1, 1 PCI-E x16, 2 DDR2 DIMM, Audio, Gigabit LAN) 1 month old
    Chipset : VIA PT890
    Memory: 2048 MB (DDR2-667 DDR2 SDRAM) 2-3 years old
    DIMM1: Kingston 9905316-005.A04LF 1 GB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
    DIMM3: Kingston 9905316-005.A04LF 1 GB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)


    Graphics: NVIDIA GeForce GT 240 (1024 MB) 1 month old

    Monitor Samsung SyncMaster 204BW/205BW/MagicSyncMaster CX203BW/CX205BW (Digital) [20" LCD] (HVFLA13162) 2-3 years old


    HD: SAMSUNG HD501LJ ATA Device (500 GB, 7200 RPM, SATA-II) 2-3 years old


    Network: Atheros AR5005GS Wireless Network Adapter
    Network: Realtek PCI GBE Family Controller

    Thank you again !!
      My Computer


  2. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #2

    Anybody ? (sorry for double post)
      My Computer


  3. Posts : 467
    Seven ultimate 32bit
       #3

    You only got the dmp files but analyzing.....

    Welcome to the Forums..
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    Do a System Restore and remove that TunUP Utilities since it could have messed up your system
    Windows 7 does not need any 'TuneUp' software or whatsoever related utilities
    Run SFC /SCANNOW Command - System File Checker
    Code:
    TuneUpUtilitiesDriver64.sys        fffff880`03b92000     fffff880`03b9a000    0x00008000    0x4ab2238c    17/09/2009 15:54:52
    ASACPI.sys the 2005 version is a huge cause of BSODs
       Information
    The 2005 version of this driver is a known BSOD cause.
    Please visit this link: ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
    Scroll down to the Utilities category, then scroll down to the "
    ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
    Download and install it.
    Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005)

    Code:
    ASACPI.sys        fffff880`05abd000    fffff880`05ac5000    0x00008000    0x42476c4c    28/03/2005 06:30:36
    Update your Nvidia driver NVIDIA DRIVERS 270.61 WHQL
    Code:
    nvlddmkm.sys        fffff880`04a12000    fffff880`055f6c80    0x00be4c80    0x4c6d3530    19/08/2010 17:44:16
       Information
    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative.

    Code:
    sptd.sys        fffff880`010ad000    fffff880`011d3000    0x00126000    0x4ad24632    12/10/2009 00:55:14
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: ffffac8901ba6d80, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80002ceee7b, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f180e8
     ffffac8901ba6d80 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!KiSearchForNewThread+26b
    fffff800`02ceee7b 66453b9080010000 cmp     r10w,word ptr [r8+180h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  DragonAge2.exe
    
    TRAP_FRAME:  fffff880088ac880 -- (.trap 0xfffff880088ac880)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000001000 rbx=0000000000000000 rcx=fffff880031d7740
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002ceee7b rsp=fffff880088aca10 rbp=0000000000000001
     r8=ffffac8901ba6c00  r9=000000000000000c r10=0000000000000000
    r11=fffff80002e59e80 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    nt!KiSearchForNewThread+0x26b:
    fffff800`02ceee7b 66453b9080010000 cmp     r10w,word ptr [r8+180h] ds:ffffac89`01ba6d80=????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002ce6be9 to fffff80002ce7640
    
    STACK_TEXT:  
    fffff880`088ac738 fffff800`02ce6be9 : 00000000`0000000a ffffac89`01ba6d80 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`088ac740 fffff800`02ce5860 : 00000000`00000000 fffffa80`00680727 fffff880`088ac7e0 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`088ac880 fffff800`02ceee7b : fffffa80`02f2e5e0 00000000`00000000 fffffa80`01baa320 fffff800`02feefbd : nt!KiPageFault+0x260
    fffff880`088aca10 fffff800`02cec93c : fffff880`088aca80 fffffa80`01b0c4e0 fffffa80`00000000 00000000`00000001 : nt!KiSearchForNewThread+0x26b
    fffff880`088aca80 fffff800`02cef1af : 00000000`00000130 fffffa80`01e83b30 fffffa80`00000000 fffff8a0`07b5a820 : nt!KiCommitThreadWait+0x17c
    fffff880`088acb10 fffff800`02fdd99e : fffff880`088acc00 fffffa80`00000006 00000000`00000001 fffff800`02fdea00 : nt!KeWaitForSingleObject+0x19f
    fffff880`088acbb0 fffff800`02ce68d3 : fffffa80`01b0c4e0 00000000`00000130 00000000`00000000 fffffa80`01e81460 : nt!NtWaitForSingleObject+0xde
    fffff880`088acc20 00000000`739a2e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0291f0f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x739a2e09
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!KiSearchForNewThread+26b
    fffff800`02ceee7b 66453b9080010000 cmp     r10w,word ptr [r8+180h]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  nt!KiSearchForNewThread+26b
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7951a
    
    FAILURE_BUCKET_ID:  X64_0xA_nt!KiSearchForNewThread+26b
    
    BUCKET_ID:  X64_0xA_nt!KiSearchForNewThread+26b
    
    Followup: MachineOwner
    ---------
      My Computer


  5. Posts : 467
    Seven ultimate 32bit
       #5

    There you've got it...
      My Computer


  6. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Thanks


    Thank you !
    What i did :
    - I did a system restore
    - Unistalled TuneUP Utilities ( I didnt know this program can mess up with my system :S)
    -Sfc /scannow the scan did not find any integrity violation
    -Updated that Driver ( ASACPI.sys)
    -Updated nvidia driver and removed the old one using Driver Sweeper i saw a lot of people saying this is the best way to remove drivers ....
    - I removed Deamon Tools and unistalled that sptd.sys file using the link.

    Thanks again for your time .
    Now i will play some games and if i get bsod ill post.
      My Computer


  7. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Hello again
    I got 2 new BSOD .
    IRQL_NOT_LESS_OR_EQUAL the same all time
    I uploaded the information about those 2 BSOD .
    Thanks in advance !
      My Computer


  8. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #8

    BeasTy said:
    Hello again
    I got 2 new BSOD .
    IRQL_NOT_LESS_OR_EQUAL the same all time
    I uploaded the information about those 2 BSOD .
    Thanks in advance !
    ASACPI.sys is still loaded in your system, you should update it
    Code:
    ASACPI.sys        fffff880`05d82000    fffff880`05d8a000    0x00008000    0x42476c4c    28/03/2005 06:30:36
      My Computer


  9. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Sorry for this delayed reply but i didnt had the time to post.
    Well , i updated again the ASACPI.sys and now it says its xx.xx.2009 version.
    Now i have a new BSOD.... ( I was on youtube when the bsod happen)
    Thank you in advance !
      My Computer


  10. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #10

    BeasTy said:
    Sorry for this delayed reply but i didnt had the time to post.
    Well , i updated again the ASACPI.sys and now it says its xx.xx.2009 version.
    Now i have a new BSOD.... ( I was on youtube when the bsod happen)
    Thank you in advance !
    Is your graphic card overclocked? The dumps point to nvlddmkm.sys which is directly related to your graphic card
    Please test it
    https://www.sevenforums.com/tutorials...test-occt.html
    If any errors are detected in the rests it could mean that your card may be defective
      My Computer


 
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