Windows 7: BSOD all the time, neeed to use PC soon

gregrocker · 10 May 2011

After installing and checking optional Windows Updates several times, if any drivers are still missing import them from the Support Downloads webpage for the computer or device model.

Do not worry about outdated drivers or changing drivers for any other reason unless performance points to them as the problem after troubleshooting. Unlike XP, Windows 7 is the authority on its drivers.

I understand this is strange at first but MS spent a fortune getting the drivers into the installer or quickly available via Updates, even paying manufacturers under WHQL to build drivers so they wouldn't hold out to force us to buy newer hardware as they did in Vista.

At least resist the urge to change any drivers until you see if bluescreens return. Then start checking the logs, and post up the bugcheck here to trace the cause.

mooster · 10 May 2011

Ok, thanks for helping out! I'll get back to you if anything happens

mooster · 12 May 2011

Ok so I have let windows install all the updates that it wants, installed latest video card driver, and installed monitor driver. I still bsod at random times. Last night I played a video game for about 2 hours without troubles, this morning I bsod.

Issues I am still having:
-Computer freezes when "Loading ASUS Express Gate"
-Computer freezes on motherboard splash screen (the one where it tells you the name of the mobo with the logo and how to enter setup)
-Bsods (shown below) the latest one is the 1E error from this morning while opening Dirt 2 on Steam for the first time
-After restart or bsod "Monitor going to sleep", no signal
-CPU Fan Error Press F1 to Resume (my brother says i need a bigger fan or something)

More stuff I've tried:
-RAM test no errors
-Tried moving ram sticks to the black slots instead of blue on the mobo
-Removed mobo battery and reinserted after 10 min
-left case open for better air circulation
-reverting to a restore point without drivers and bsod during the process so it never works

Let me know what I can try now, thanks.

mooster · 12 May 2011

bumpidy bump-bump

Jonathan_King · 13 May 2011

Hello,

It may be worth updating your graphics drivers: Drivers - Download NVIDIA Drivers

Code:

nvlddmkm.sys Fri Jan 07 21:07:22 2011 (4D27C6DA)

Hardware is the most likely cause here.

What is the make/model of your PSU?

Do you have a different video card you can try out? Preferably a low-power card.

...Summary of the dumps:

Code:


Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed May 11 19:57:42.901 2011 (UTC - 4:00)
System Uptime: 0 days 0:32:06.228
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1dd )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  TrustedInstall
FAILURE_BUCKET_ID:  X64_0x3B_nt!CmpKcbCacheLookup+1dd
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue May 10 11:19:15.288 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:26.615
*** WARNING: Unable to verify timestamp for rdyboost.sys
*** ERROR: Module load completed but symbols could not be loaded for rdyboost.sys
Probably caused by : rdyboost.sys ( rdyboost+5063 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_rdyboost+5063
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue May 10 11:01:05.580 2011 (UTC - 4:00)
System Uptime: 0 days 0:01:37.907
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+21ff02 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  hon.exe
FAILURE_BUCKET_ID:  X64_0x3B_nvlddmkm+21ff02
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun May  8 22:29:03.657 2011 (UTC - 4:00)
System Uptime: 0 days 0:01:50.374
Probably caused by : ntkrnlmp.exe ( nt!AlpcpFlushQueue+37 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!AlpcpFlushQueue+37
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun May  8 22:23:54.644 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:38.971
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35265 )
BUGCHECK_STR:  0x4E_7
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x4E_7_nt!_??_::FNODOBFM::_string_+35265
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun May  8 15:15:01.678 2011 (UTC - 4:00)
System Uptime: 0 days 0:09:23.178
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExDeferredFreePool+100
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun May  8 13:47:48.995 2011 (UTC - 4:00)
System Uptime: 0 days 0:20:43.712
Probably caused by : nvlddmkm.sys ( nvlddmkm+211e43 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  hon.exe
FAILURE_BUCKET_ID:  X64_0x3B_nvlddmkm+211e43
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun May  8 13:18:51.829 2011 (UTC - 4:00)
System Uptime: 0 days 0:01:45.546
*** WARNING: Unable to verify timestamp for dxgmms1.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgmms1.sys
Probably caused by : dxgmms1.sys ( dxgmms1+10159 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1+10159
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

mooster · 13 May 2011

I'll update video drivers when I get a chance. It started crashing more often now, sometimes right after windows loads, sometimes while loading, sometimes when downloading an update for a game. I'll see if I can get the new dump files off before it crashes.

PSU - ocZ Technology Model No. OCZ-520ADJ SLI

I don't have a video card to try but I'll see if I can borrow one.

Also are you saying that those might be the culprits for all of my problems listed or just a select few?

mooster · 13 May 2011

Updated the video drivers using that website, these are the dump files before that update. I think the one from 5-11-11 might be a duplicate of a file I posted earlier, not sure.

Jonathan_King · 13 May 2011

Quote: Originally Posted by mooster

Updated the video drivers using that website, these are the dump files before that update. I think the one from 5-11-11 might be a duplicate of a file I posted earlier, not sure.

I wouldn't rule out your PSU; 520w, several years old, and not 80+ certified to begin with. You may seriously consider purchasing this one: Newegg.com - CORSAIR Enthusiast Series CMPSU-650TX 650W ATX12V / EPS12V SLI Ready CrossFire Ready 80 PLUS Certified Active PFC Compatible with Core i7 Power Supply

In truth, that is probably overkill. I was about to recommend this one, then realized the 650w was the same price. Tough choice, eh?

mooster · 14 May 2011

The crashes have gotten more frequent again (as they did back when the problem first started). I crash often on windows loading screen or a couple of minutes after loading, sometimes when downloading a patch for a video game, or opening one. I'm still having all of the problems I listed earlier as well. I'll try getting the dump files if able to. Windows startup repair sometimes pops up on boot but crashes.

I started this as a budget build and would rather not spend another $90. If I borrow a power supply from a friend, will I see immediate improvements if that is indeed the problem?

Jonathan_King · 16 May 2011

Quote: Originally Posted by mooster

The crashes have gotten more frequent again (as they did back when the problem first started). I crash often on windows loading screen or a couple of minutes after loading, sometimes when downloading a patch for a video game, or opening one. I'm still having all of the problems I listed earlier as well. I'll try getting the dump files if able to. Windows startup repair sometimes pops up on boot but crashes.

I started this as a budget build and would rather not spend another $90. If I borrow a power supply from a friend, will I see immediate improvements if that is indeed the problem?

That seems like a good idea. Assuming the borrowed PSU meets your power requirements, you should see no BSODs if the old PSU was indeed the cause.

Windows 7: BSOD all the time, neeed to use PC soon

BSOD all the time, neeed to use PC soon problems?