 | |
| |
| 09 May 2011 | #1 |
| | BSOD on Startup sometimes Hi all, I got a BSOD on startup last week, at that time I ran Windows startup repair and it fixed it but now it's happened again. This time I managed to get the details shown below: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 2057 Additional information about the problem: BCCode: 74 BCP1: 0000000000000002 BCP2: FFFFF8800697AB20 BCP3: 0000000000000002 BCP4: FFFFFFFFC000014D OS Version: 6_1_7600 Service Pack: 0_0 Can anyone help me please? I can give your more info if you need it, thanks. - x86 (32-bit) or x64 ? 64 BIT - the original installed OS on the system? Original - an OEM or full retail version? Purchased from retailer - What is the age of system (hardware) 1 year - What is the age of OS installation 1 year EDIT: Put the neccessary information needed. Shouldn't have overlooked the sticky, sorry. Last edited by snowmang; 09 May 2011 at 08:09 AM.. Reason: adding more info |
My System Specs | |
| 09 May 2011 | #2 |
| | Welcome to Seven Forums. Have you used a registry cleaner? If yes, then try a system restore to before your crash started. How to Do a System Restore in Windows 7 Uninstall Daemon Tools. It's driver, SPTD, is known to cause problems in Windows 7. Once it's removed, run the SPTD removal tool. DuplexSecure Install SP1: Learn how to install Windows 7 Service Pack 1 (SP1) Do you have an Anti-Virus installed? Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 74, {2, fffff8800697ab20, 2, ffffffffc000014d}
Probably caused by : ntkrnlmp.exe ( nt!CmpLoadHiveThread+23a )
Followup: MachineOwner
---------
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
BAD_SYSTEM_CONFIG_INFO (74)
Can indicate that the SYSTEM hive loaded by the osloader/NTLDR
was corrupt. This is unlikely, since the osloader will check
a hive to make sure it isn't corrupt after loading it.
It can also indicate that some critical registry keys and values
are not present. (i.e. somebody used regedt32 to delete something
that they shouldn't have) Booting from LastKnownGood may fix
the problem, but if someone is persistent enough in mucking with
the registry they will need to reinstall or use the Emergency
Repair Disk.
Arguments:
Arg1: 0000000000000002, (reserved)
Arg2: fffff8800697ab20, (reserved)
Arg3: 0000000000000002, (reserved)
Arg4: ffffffffc000014d, usually the NT status code.
Debugging Details:
------------------
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x74
PROCESS_NAME: System
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff8000373862a to fffff800032b9740
STACK_TEXT:
fffff880`0697aa68 fffff800`0373862a : 00000000`00000074 00000000`00000002 fffff880`0697ab20 00000000`00000002 : nt!KeBugCheckEx
fffff880`0697aa70 fffff800`0355c7c6 : 00000000`026340f3 fffffa80`0477d060 00000000`00000080 fffffa80`039db040 : nt!CmpLoadHiveThread+0x23a
fffff880`0697ad40 fffff800`03297c26 : fffff800`03433e80 fffffa80`0477d060 fffff800`03441c40 fffff880`0124f810 : nt!PspSystemThreadStartup+0x5a
fffff880`0697ad80 00000000`00000000 : fffff880`0697b000 fffff880`06975000 fffff880`0697a3a0 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!CmpLoadHiveThread+23a
fffff800`0373862a cc int 3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!CmpLoadHiveThread+23a
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4cc791bd
FAILURE_BUCKET_ID: X64_0x74_nt!CmpLoadHiveThread+23a
BUCKET_ID: X64_0x74_nt!CmpLoadHiveThread+23a
Followup: MachineOwner
---------
3: kd> lmntsm
start end module name
fffff880`00e2f000 fffff880`00e86000 ACPI ACPI.sys Tue Jul 14 07:19:34 2009 (4A5BC106)
fffff880`02d06000 fffff880`02d90000 afd afd.sys Tue Jul 14 07:21:40 2009 (4A5BC184)
fffff880`03f4f000 fffff880`03f64000 amdppm amdppm.sys Tue Jul 14 07:19:25 2009 (4A5BC0FD)
fffff880`011d8000 fffff880`011e3000 amdxata amdxata.sys Sat Mar 20 00:18:18 2010 (4BA3A3CA)
fffff880`011a5000 fffff880`011ae000 atapi atapi.sys Tue Jul 14 07:19:47 2009 (4A5BC113)
fffff880`011ae000 fffff880`011d8000 ataport ataport.SYS Tue Jul 14 07:19:52 2009 (4A5BC118)
fffff880`07202000 fffff880`079bd000 atikmdag atikmdag.sys Thu Aug 26 09:47:22 2010 (4C75C7AA)
fffff880`03f6d000 fffff880`03fb7000 atikmpag atikmpag.sys Thu Aug 26 09:20:56 2010 (4C75C178)
fffff880`013f3000 fffff880`013fa000 Beep Beep.SYS Tue Jul 14 08:00:13 2009 (4A5BCA8D)
fffff880`03f18000 fffff880`03f29000 blbdrive blbdrive.sys Tue Jul 14 07:35:59 2009 (4A5BC4DF)
fffff880`01060000 fffff880`0108a000 cdrom cdrom.sys Tue Jul 14 07:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000 CI CI.dll Tue Jul 14 09:32:13 2009 (4A5BE01D)
fffff880`01200000 fffff880`01230000 CLASSPNP CLASSPNP.SYS Tue Jul 14 07:19:58 2009 (4A5BC11E)
fffff880`00ce6000 fffff880`00d44000 CLFS CLFS.SYS Tue Jul 14 07:19:57 2009 (4A5BC11D)
fffff880`014b5000 fffff880`01528000 cng cng.sys Tue Jul 14 07:49:40 2009 (4A5BC814)
fffff880`017f1000 fffff880`017ff000 crashdmp crashdmp.sys Tue Jul 14 08:01:01 2009 (4A5BCABD)
fffff880`03efa000 fffff880`03f18000 dfsc dfsc.sys Tue Jul 14 07:23:44 2009 (4A5BC200)
fffff880`03eeb000 fffff880`03efa000 discache discache.sys Tue Jul 14 07:37:18 2009 (4A5BC52E)
fffff880`015c9000 fffff880`015df000 disk disk.sys Tue Jul 14 07:19:57 2009 (4A5BC11D)
fffff880`02c52000 fffff880`02c95000 dtsoftbus01 dtsoftbus01.sys Wed Dec 22 18:19:28 2010 (4D11D0B0)
fffff880`015eb000 fffff880`015f4000 dump_atapi dump_atapi.sys Tue Jul 14 07:19:47 2009 (4A5BC113)
fffff880`015df000 fffff880`015eb000 dump_dumpata dump_dumpata.sys Tue Jul 14 07:19:47 2009 (4A5BC113)
fffff880`013e0000 fffff880`013f3000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 07:21:51 2009 (4A5BC18F)
fffff880`0104c000 fffff880`01060000 fileinfo fileinfo.sys Tue Jul 14 07:34:25 2009 (4A5BC481)
fffff880`01000000 fffff880`0104c000 fltmgr fltmgr.sys Tue Jul 14 07:19:59 2009 (4A5BC11F)
fffff880`01539000 fffff880`01543000 Fs_Rec Fs_Rec.sys Tue Jul 14 07:19:45 2009 (4A5BC111)
fffff880`01400000 fffff880`0143a000 fvevol fvevol.sys Sat Sep 26 10:34:26 2009 (4ABD7DB2)
fffff880`0168b000 fffff880`016d5000 fwpkclnt fwpkclnt.sys Tue Jul 14 07:21:08 2009 (4A5BC164)
fffff800`03200000 fffff800`03249000 hal hal.dll Tue Jul 14 09:27:36 2009 (4A5BDF08)
fffff880`017e8000 fffff880`017f1000 hwpolicy hwpolicy.sys Tue Jul 14 07:19:22 2009 (4A5BC0FA)
fffff800`00bc9000 fffff800`00bd3000 kdcom kdcom.dll Sat Feb 05 20:21:45 2011 (4D4D40D9)
fffff880`0149b000 fffff880`014b5000 ksecdd ksecdd.sys Tue Jul 14 07:20:54 2009 (4A5BC156)
fffff880`01660000 fffff880`0168b000 ksecpkg ksecpkg.sys Fri Dec 11 14:03:32 2009 (4B21E0B4)
fffff880`00cc5000 fffff880`00cd2000 mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 09:29:09 2009 (4A5BDF65)
fffff880`0118b000 fffff880`011a5000 mountmgr mountmgr.sys Tue Jul 14 07:19:54 2009 (4A5BC11A)
fffff880`0108a000 fffff880`010bb000 MpFilter MpFilter.sys Wed Sep 15 08:19:28 2010 (4C901110)
fffff880`02cbf000 fffff880`02cca000 Msfs Msfs.SYS Tue Jul 14 07:19:47 2009 (4A5BC113)
fffff880`00e86000 fffff880`00e90000 msisadrv msisadrv.sys Tue Jul 14 07:19:26 2009 (4A5BC0FE)
fffff880`0143d000 fffff880`0149b000 msrpc msrpc.sys Tue Jul 14 07:21:32 2009 (4A5BC17C)
fffff880`03ee0000 fffff880`03eeb000 mssmbios mssmbios.sys Tue Jul 14 07:31:10 2009 (4A5BC3BE)
fffff880`016e4000 fffff880`016f6000 mup mup.sys Tue Jul 14 07:23:45 2009 (4A5BC201)
fffff880`016f6000 fffff880`017e8000 ndis ndis.sys Tue Jul 14 07:21:40 2009 (4A5BC184)
fffff880`02c26000 fffff880`02c35000 netbios netbios.sys Tue Jul 14 08:09:26 2009 (4A5BCCB6)
fffff880`02d90000 fffff880`02dd5000 netbt netbt.sys Tue Jul 14 07:21:28 2009 (4A5BC178)
fffff880`01600000 fffff880`01660000 NETIO NETIO.SYS Fri Apr 09 10:43:59 2010 (4BBE946F)
fffff880`02cca000 fffff880`02cdb000 Npfs Npfs.SYS Tue Jul 14 07:19:48 2009 (4A5BC114)
fffff880`03ed4000 fffff880`03ee0000 nsiproxy nsiproxy.sys Tue Jul 14 07:21:02 2009 (4A5BC15E)
fffff800`03249000 fffff800`03826000 nt ntkrnlmp.exe Wed Oct 27 10:43:09 2010 (4CC791BD)
fffff880`0123e000 fffff880`013e0000 Ntfs Ntfs.sys Fri Mar 11 11:39:25 2011 (4D79996D)
fffff880`015f4000 fffff880`015fd000 Null Null.SYS Tue Jul 14 07:19:37 2009 (4A5BC109)
fffff880`02c00000 fffff880`02c26000 pacer pacer.sys Tue Jul 14 08:09:41 2009 (4A5BCCC5)
fffff880`010ee000 fffff880`01103000 partmgr partmgr.sys Tue Jul 14 07:19:58 2009 (4A5BC11E)
fffff880`010bb000 fffff880`010ee000 pci pci.sys Tue Jul 14 07:19:51 2009 (4A5BC117)
fffff880`01174000 fffff880`0117b000 pciide pciide.sys Tue Jul 14 07:19:49 2009 (4A5BC115)
fffff880`0117b000 fffff880`0118b000 PCIIDEX PCIIDEX.SYS Tue Jul 14 07:19:48 2009 (4A5BC114)
fffff880`01528000 fffff880`01539000 pcw pcw.sys Tue Jul 14 07:19:27 2009 (4A5BC0FF)
fffff880`00cd2000 fffff880`00ce6000 PSHED PSHED.dll Tue Jul 14 09:32:23 2009 (4A5BE027)
fffff880`03e83000 fffff880`03ed4000 rdbss rdbss.sys Tue Jul 14 07:24:09 2009 (4A5BC219)
fffff880`011f3000 fffff880`011fc000 RDPCDD RDPCDD.sys Tue Jul 14 08:16:34 2009 (4A5BCE62)
fffff880`00ff3000 fffff880`00ffc000 rdpencdd rdpencdd.sys Tue Jul 14 08:16:34 2009 (4A5BCE62)
fffff880`00df7000 fffff880`00e00000 rdprefmp rdprefmp.sys Tue Jul 14 08:16:35 2009 (4A5BCE63)
fffff880`0158f000 fffff880`015c9000 rdyboost rdyboost.sys Tue Jul 14 07:34:34 2009 (4A5BC48A)
fffff880`03e69000 fffff880`03e83000 SCDEmu SCDEmu.SYS Mon Apr 12 16:52:25 2010 (4BC2DF49)
fffff880`00e00000 fffff880`00e2f000 SCSIPORT SCSIPORT.SYS Tue Jul 14 08:01:04 2009 (4A5BCAC0)
fffff880`02c35000 fffff880`02c52000 serial serial.sys Tue Jul 14 08:00:40 2009 (4A5BCAA8)
fffff880`016dd000 fffff880`016e4000 speedfan speedfan.sys Sun Sep 24 21:26:48 2006 (45168798)
fffff880`016d5000 fffff880`016dd000 spldr spldr.sys Tue May 12 00:56:27 2009 (4A0858BB)
fffff880`00ec4000 fffff880`00fea000 sptd sptd.sys Mon Oct 12 04:55:14 2009 (4AD24632)
fffff880`01803000 fffff880`01a00000 tcpip tcpip.sys Mon Jun 14 11:39:04 2010 (4C15A458)
fffff880`02cf9000 fffff880`02d06000 TDI TDI.SYS Tue Jul 14 07:21:18 2009 (4A5BC16E)
fffff880`02cdb000 fffff880`02cf9000 tdx tdx.sys Tue Jul 14 07:21:15 2009 (4A5BC16B)
fffff880`02dde000 fffff880`02df2000 termdd termdd.sys Tue Jul 14 08:16:36 2009 (4A5BCE64)
fffff880`03f29000 fffff880`03f4f000 tunnel tunnel.sys Tue Jul 14 08:09:37 2009 (4A5BCCC1)
fffff880`00e90000 fffff880`00e9d000 vdrvroot vdrvroot.sys Tue Jul 14 08:01:31 2009 (4A5BCADB)
fffff880`01230000 fffff880`0123e000 vga vga.sys Tue Jul 14 07:38:47 2009 (4A5BC587)
fffff880`00e9d000 fffff880`00ec2000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 07:38:51 2009 (4A5BC58B)
fffff880`01103000 fffff880`01118000 volmgr volmgr.sys Tue Jul 14 07:19:57 2009 (4A5BC11D)
fffff880`01118000 fffff880`01174000 volmgrx volmgrx.sys Tue Jul 14 07:20:33 2009 (4A5BC141)
fffff880`01543000 fffff880`0158f000 volsnap volsnap.sys Tue Jul 14 07:20:08 2009 (4A5BC128)
fffff880`02c95000 fffff880`02cb0000 wanarp wanarp.sys Tue Jul 14 08:10:21 2009 (4A5BCCED)
fffff880`011e3000 fffff880`011f3000 watchdog watchdog.sys Tue Jul 14 07:37:35 2009 (4A5BC53F)
fffff880`00d44000 fffff880`00de8000 Wdf01000 Wdf01000.sys Tue Jul 14 07:22:07 2009 (4A5BC19F)
fffff880`00de8000 fffff880`00df7000 WDFLDR WDFLDR.SYS Tue Jul 14 07:19:54 2009 (4A5BC11A)
fffff880`02dd5000 fffff880`02dde000 wfplwf wfplwf.sys Tue Jul 14 08:09:26 2009 (4A5BCCB6)
fffff880`03f64000 fffff880`03f6d000 wmiacpi wmiacpi.sys Tue Jul 14 07:31:02 2009 (4A5BC3B6)
fffff880`00fea000 fffff880`00ff3000 WMILIB WMILIB.SYS Tue Jul 14 07:19:51 2009 (4A5BC117) Last edited by Dave76; 09 May 2011 at 09:51 AM.. |
| My System Specs |
| 09 May 2011 | #3 |
| | Hi, I have a registry cleaner (CCleaner) which I use fairly often. I do have an anti virus installed (MSE) so I was surprised that the report said I never, not sure why it did that. I will uninstall Daemon tools and install the service pack. Is it these two that are causing the problems? Thanks for the response. |
| My System Specs |
| . |
| |
| 09 May 2011 | #4 |
| | 
Quote: Originally Posted by snowmang  I do have an anti virus installed (MSE) so I was surprised that the report said I never, not sure why it did that. The easiest way to solve that would be to completely un-install and re-install MSE How to manually uninstall Microsoft Security Essentials if you cannot uninstall it by using the Add or Remove Programs item -DG |
| My System Specs |
| 09 May 2011 | #5 |
| | I'm having trouble installing SP1, the update keeps failing and I get the code 80070017. Anyone know how I can get past this? |
| My System Specs |
| 09 May 2011 | #6 |
| | Error 80070017 usually means you had a failed CRC (cyclic redundancy check) which points either to a corrupted download or a damaged Storage system (HDD, HDD-driver HDD -cable, HDD subsystem etc.) If the installation via Windows update fails, you could try to download the install file for SP1 here: Download details: Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) -DG |
| My System Specs |
| 09 May 2011 | #7 |
| |
Quote: Originally Posted by snowmang I'm having trouble installing SP1, the update keeps failing and I get the code 80070017. Anyone know how I can get past this?
Quote: Originally Posted by SledgeDG Error 80070017 usually means you had a failed CRC (cyclic redundancy check) which points either to a corrupted download or a damaged Storage system (HDD, HDD-driver HDD -cable, HDD subsystem etc.) If the installation via Windows update fails, you could try to download the install file for SP1 here: Download details: Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) -DG Can you fill in your 'System Specs' this will help anyone with the hardware issues. The SP1 installation errors mentioned by SledgeDG can be caused by hardware or drivers, your drivers are up to date so let's run the hardware tests. Run a Disk Check on your OS drive. Then run the manufacturer HDD scanning tools, like these listed below but find the one for your HDD. Western Digital Lifeguard – Quick Test and Extended Test Seagate SeaTools – Short Drive Self Test and Long Drive Self Test Samsung ES tools – Drive Diagnostic test Run the short and long tests, the long test may take several hours but must be done. Report the test results here. Last edited by Dave76; 09 May 2011 at 08:34 PM.. |
| My System Specs |
 |
BSOD on Startup sometimes problems?
| Thread Tools | |
| Similar help and support threads for: BSOD on Startup sometimes | ||||
| Thread | Forum | |||
| BSOD on startup | BSOD Help and Support | |||
| BSOD after playing games + Random BSOD on startup | BSOD Help and Support | |||
| BSOD on startup , error 0x000000f4 . startup takes half an hour | BSOD Help and Support | |||
| BSOD at startup (Help a gal out now!) | BSOD Help and Support | |||
| BSOD at startup or right after | BSOD Help and Support | |||
All times are GMT -5. The time now is 08:09 AM.
