
Quote: Originally Posted by
NTXHeat
Hello-
I have been receiving a BSOD while away from my computer. I downloaded WinDbg to analyze the information but I am unsure of what it is telling me. First I would like to make sure:
Is it safe (meaning- no personal info, location info) to copy and paste the information in a thread and ask for help? Thanks in advance for the time
NTXHeat
If done this way it is.
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
To ensure minidumps are enabled:
Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.