Windows 7 64BIT BSOD 1E error


  1. Posts : 7
    Windows 7 PRO 64BIT
       #1

    Windows 7 64BIT BSOD 1E error


    I recently updated my NVIDIA drivers and started receiving these errors several times a day. I uninstalled the drivers and went with the MS version for my adapter and received another BSOD but this time code 1E as opposed to 7F BSOD I was getting...progress right? :)

    Anyway, have included the files as indicated, hope someone can shed some light on this for me.

    Specs:
    OS - Windows 7 PRO 64BIT
    Lenovo W520
    Intel Core i7 2720QM
    8GB RAM
    Directx 11

    Thank you.
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Hi.



    Download and install Driver Sweeper

    Download the most recent software\driver for your
    NVIDIA

    Uninstall
    nvidia software\driver,restart in safe mode,run driver sweeper,choose only NVIDIA-Display and clean,restart in normal mode.

    Install the new ati software\driver,restart.

    Update
    DirectX


    Run
    the
    nvidia-video-card-test


    Finish
    with these steps and post back here the results.
      My Computer


  3. Posts : 7
    Windows 7 PRO 64BIT
    Thread Starter
       #3

    Thank you for the quick response.

    After going through your instructions here are the PNG files from OCCT. I am interested in what you find as this has been a frustrating issue for me.
      My Computer


  4. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #4

    These tests were incomplete.

    Why you cancel the tests?
      My Computer


  5. Posts : 7
    Windows 7 PRO 64BIT
    Thread Starter
       #5

    I have never used this before and there didn't appear to be an end time to the tests, how long should it run? Do I change any settings in the software prior to running.
      My Computer


  6. Posts : 7
    Windows 7 PRO 64BIT
    Thread Starter
       #6

    I let this run for 90 minutes and then terminated. Here are the results.
      My Computer


  7. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #7

    bshomaker said:
    I let this run for 90 minutes and then terminated. Here are the results.
    Everything appears fine, test results don't show any problems with your GPU

    Remove Zone Alarm Firewall, it is notorious for causing BSODs
      My Computer


  8. Posts : 7
    Windows 7 PRO 64BIT
    Thread Starter
       #8

    I had no BSODs yesterday but just had another one today.

    The suggestion to remove ZA - is that based on general experience or something specific based on items from the dump files?

    Here is the latest dump.
      My Computer


  9. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #9

    bshomaker said:
    I had no BSODs yesterday but just had another one today.

    The suggestion to remove ZA - is that based on general experience or something specific based on items from the dump files?

    Here is the latest dump.
    Based on dumps which indicate bugcheck 7f caused by ZoneAlarm
    It should be removed.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
    Else
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 0000000080050033
    Arg3: 00000000000406f8
    Arg4: fffff88004aec38c
    
    Debugging Details:
    ------------------
    
    
    OVERLAPPED_MODULE: Address regions for 'nvhda64v' and 'monitor.sys' overlap
    
    BUGCHECK_STR:  0x7f_8
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  a
    
    LAST_CONTROL_TRANSFER:  from fffff80002e921e9 to fffff80002e92c40
    
    STACK_TEXT:  
    fffff800`04cb2d28 fffff800`02e921e9 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000406f8 : nt!KeBugCheckEx
    fffff800`04cb2d30 fffff800`02e906b2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`04cb2e70 fffff880`04aec38c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
    fffff880`237f3fe0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiProcessIsrVSync+0x64
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    dxgmms1!VidSchiProcessIsrVSync+64
    fffff880`04aec38c e86b620000      call    dxgmms1!VidSchiUpdateCurrentIsrFrameTime (fffff880`04af25fc)
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  dxgmms1!VidSchiProcessIsrVSync+64
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dxgmms1
    
    IMAGE_NAME:  dxgmms1.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce799c1
    
    FAILURE_BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiProcessIsrVSync+64
    
    BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiProcessIsrVSync+64
    
    Followup: MachineOwner
    ---------
      My Computer


  10. Posts : 7
    Windows 7 PRO 64BIT
    Thread Starter
       #10

    Thank you for all your efforts.
      My Computer


 

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