BSOD MRVW24C.sys


  1. Posts : 11
    Windows 7 Home Premium 64bit
       #1

    BSOD MRVW24C.sys


    I've gotten 4x BSOD errors today (1 actually happened while running the Windows NT6 BSOD thing...) and 2 complete system freezes.

    This hasn't happened before today and the ONLY thing I can guess to be the culprit is Dropbox. I started transferring a ton of work files to it last night and that's when the first crash happened (according to the logs it was around 2:30am). The 3 others happened while I was actually working, along with the 2x complete freezes.

    I'm running Windows 7 Professional x64, OEM, 9 days since I last re-formatted (installed Adobe CS5 for work) and this is a fairly recent build, so judging by Newegg history...software is about 9 months old.

    I really need some help to get this problem fixed! Please let me know if there's any more information you need.

    Thanks in advance for the help! :)

    Rosie
    Last edited by flarosie; 10 May 2011 at 19:17. Reason: Attached exe file on accident, same name...sorry!
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    flarosie said:
    I've gotten 4x BSOD errors today (1 actually happened while running the Windows NT6 BSOD thing...) and 2 complete system freezes.

    This hasn't happened before today and the ONLY thing I can guess to be the culprit is Dropbox. I started transferring a ton of work files to it last night and that's when the first crash happened (according to the logs it was around 2:30am). The 3 others happened while I was actually working, along with the 2x complete freezes.

    I'm running Windows 7 Professional x64, OEM, 9 days since I last re-formatted (installed Adobe CS5 for work) and this is a fairly recent build, so judging by Newegg history...software is about 9 months old.

    I really need some help to get this problem fixed! Please let me know if there's any more information you need.

    Thanks in advance for the help! :)

    Rosie


    RFosie

    Hi and welcome

    You have uploaded the application instead of the results try this method.





    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



    To ensure minidumps are enabled:

    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.
      My Computer


  3. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks a bunch for the quick reply, here's the Minidump files you requested. And there's a 5th one in there since I got another BSOD error about 10 minutes ago...

    Please let me know if you need anything else!

    Rosie
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    flarosie said:
    Thanks a bunch for the quick reply, here's the Minidump files you requested. And there's a 5th one in there since I got another BSOD error about 10 minutes ago...

    Please let me know if you need anything else!

    Rosie

    All of these virtually identical and caused by your Linksys driver (MRVW24C.sys ). Reinstall the newest version available



    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Minidump\051011-19032-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
    Machine Name:
    Kernel base = 0xfffff800`02e5c000 PsLoadedModuleList = 0xfffff800`030a1e90
    Debug session time: Tue May 10 20:58:36.322 2011 (GMT-4)
    System Uptime: 0 days 1:42:43.353
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {8, 2, 0, fffff8800579a349}
    
    Unable to load image \SystemRoot\system32\DRIVERS\MRVW24C.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for MRVW24C.sys
    *** ERROR: Module load completed but symbols could not be loaded for MRVW24C.sys
    Probably caused by : MRVW24C.sys ( MRVW24C+a349 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000008, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8800579a349, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000310d0e8
     0000000000000008 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    MRVW24C+a349
    fffff880`0579a349 4c8b7608        mov     r14,qword ptr [rsi+8]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff80000b9c310 -- (.trap 0xfffff80000b9c310)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000002 rbx=0000000000000000 rcx=fffffa8006983078
    rdx=fffffa8006981802 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8800579a349 rsp=fffff80000b9c4a0 rbp=0000000000000000
     r8=0000000000000000  r9=0000000000000000 r10=fffff80002e5c000
    r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    MRVW24C+0xa349:
    fffff880`0579a349 4c8b7608        mov     r14,qword ptr [rsi+8] ds:00000000`00000008=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002edbbe9 to fffff80002edc640
    
    STACK_TEXT:  
    fffff800`00b9c1c8 fffff800`02edbbe9 : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff800`00b9c1d0 fffff800`02eda860 : 00000000`00000000 fffff800`0304ee80 fffffa80`04002d80 fffffa80`068c2000 : nt!KiBugCheckDispatch+0x69
    fffff800`00b9c310 fffff880`0579a349 : 00000000`00000000 00000000`00000000 fffffa80`06985138 fffffa80`068c2000 : nt!KiPageFault+0x260
    fffff800`00b9c4a0 00000000`00000000 : 00000000`00000000 fffffa80`06985138 fffffa80`068c2000 fffffa80`0a01c250 : MRVW24C+0xa349
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    MRVW24C+a349
    fffff880`0579a349 4c8b7608        mov     r14,qword ptr [rsi+8]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  MRVW24C+a349
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: MRVW24C
    
    IMAGE_NAME:  MRVW24C.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  472551f7
    
    FAILURE_BUCKET_ID:  X64_0xD1_MRVW24C+a349
    
    BUCKET_ID:  X64_0xD1_MRVW24C+a349
    
    Followup: MachineOwner
    ---------
      My Computer


  5. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    I had a feeling that maybe my Wireless Router was the culprit... I uninstalled the Network adapter via Device Manager then rebooted and let Windows install the driver needed itself (see pics).

    I'll leave my computer on overnight again and I'll let you know if the crashing continues or not.

    Thanks!

    Rosie
      My Computer


  6. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    So far, so good!

    I really think my wireless adapter and Dropbox were having some sort of conflict. I lowered the upload limit and the amount of files I was uploading overnight and woke up to my desktop...just where I left it! phew

    I think I'll just need to handle my Dropbox uploads in small pieces instead of dumping everything in there all at once. I guess my wireless adapter just wasn't agreeing with the amount of work I was telling it to do as once, so it kept crashing? I don't know! But that's what my guess it.

    Thanks for the help! If anything else quirky happens then I'll be back for sure, haha

    Rosie
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    Good Luck sounds like a plan


    Ken
      My Computer


 

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