Multiple BSODs despite extensive driver updates and hardware swaps


  1. Posts : 12
    Windows 7 Premium 64 Bit
       #1

    Multiple BSODs despite extensive driver updates and hardware swaps


    Computer crashes about once every two days. Some error codes indicate video card but I've tried different video cards and drivers and still get BSODs. Some error codes point to memory but I've run the dos memory checkers and get no errors (if it makes it through without rebooting...). Other error codes point to usual software suspects such as virus checks but I've tried using 3 different virus protection programs - still same results. Also have replace power supply, primary, and backup HDD.

    Running Windows 7 x64 (reinstalled several times on different HDDs - most recently a few months ago). Hardware is less than a year old.

    Requested files are attached - thanks for your help
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    awzinn said:
    Computer crashes about once every two days. Some error codes indicate video card but I've tried different video cards and drivers and still get BSODs. Some error codes point to memory but I've run the dos memory checkers and get no errors (if it makes it through without rebooting...). Other error codes point to usual software suspects such as virus checks but I've tried using 3 different virus protection programs - still same results. Also have replace power supply, primary, and backup HDD.

    Running Windows 7 x64 (reinstalled several times on different HDDs - most recently a few months ago). Hardware is less than a year old.

    Requested files are attached - thanks for your help

    Several of these point to your ESET. I would remove and replace with Microsoft Security Essentials just to test.

    I would also run memtest since most of these were memory exceptions


    http://download.eset.com/special/ESETUninstaller.exe

    http://www.microsoft.com/security_essentials/


    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86.com - Memory Diagnostic

    Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.
      My Computer


  3. Posts : 467
    Seven ultimate 32bit
       #3

    Thats it right there.. Do your MEMTEST throughly

    What might also work is using an eraser to clean the gold edges of your RAM,,but also remember to touch the casing before working on components to avoid static...

    Hope we helped.
      My Computer


  4. Posts : 12
    Windows 7 Premium 64 Bit
    Thread Starter
       #4

    Thanks for the tips. Ran Memtest86 but it got to the "Loading memtest...ready." part and then hung . . . any suggestions?
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    awzinn said:
    Thanks for the tips. Ran Memtest86 but it got to the "Loading memtest...ready." part and then hung . . . any suggestions?
    If not under warranty and you feel you can pull all the memory but one stick and re-try.
      My Computer


  6. Posts : 12
    Windows 7 Premium 64 Bit
    Thread Starter
       #6

    It was indeed the memory. Bought new RAM and haven't had a single BSOD in 6 months. I think the main puzzle is why the multiple mem-tests performed could not catch this... (the Microcenter tech said he ran memtest for ~18 hours non-stop with no errors). Though some tests would hang, I never got a single memory error. For this reason, Microcenter would not pay for the new memory. Overall, I'm not happy with Microcenter and Powerspec. More importantly, I'm just glad this nightmare problem is over - I went through about 5 pieces of other hardware before isolating it down to the memory. Main lesson learned: even if you get no error during memtest, you still might have bad RAM.
      My Computer


 

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