Help me solve the problem : Blue Screen


  1. Posts : 4
    Windoes 7 Ultimate 32 bit
       #1

    Help me solve the problem : Blue Screen


    Hello I have a problem with my laptop, suddenly my OS is restarting and i found this

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 10e
    BCP1: 0000001E
    BCP2: 00000000
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\051211-35131-01.dmp
    C:\Users\Family\AppData\Local\Temp\WER-65146-0.sysdata.xml

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    Anybody can solve this ? thank you.. :)

    The details :

    Acer Aspire 4741
    Intel Core i3-350M processor (2.26 GHz, 3MB L3 cache)
    Intel HD Graphics 762 MB Shared
    2 GB Memory RAM
      My Computer


  2. Posts : 467
    Seven ultimate 32bit
       #2

    Hi,and welcome to the forums.

    Please repost... https://www.sevenforums.com/crashes-d...tructions.html


    But you can start by clearing your temps...(RUN > %TEMP% > delete all files you find in here.)
      My Computer


  3. Posts : 4
    Windoes 7 Ultimate 32 bit
    Thread Starter
       #3

    SmurofNeves said:
    Hi,and welcome to the forums.

    Please repost... https://www.sevenforums.com/crashes-d...tructions.html


    But you can start by clearing your temps...(RUN > %TEMP% > delete all files you find in here.)
    Is there any procedures to write a Blue Screen Thread ? ow i don't know..

    by the way, during i erase the file in there.. some of the files are still in use in system ? how do i erase them ? thank you..
      My Computer


  4. Posts : 467
    Seven ultimate 32bit
       #4

    Just follow the posting instructions. HERE
      My Computer


 

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