Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: My wife's new laptop crashes unexpectedly...

12 May 2011   #1

Windows 7 Home Premium
 
 
My wife's new laptop crashes unexpectedly...

I bought my wife a HP Pavilion laptop for mother's day. She complains that it crashes frequently, especially when she's trying to play Farmville on facebook. When I check it out it works perfectly for me. I haven't been able to find a cause for it. She's running ZoneAlarm free firewall and Avast free AV. Avast says the box is clean. We're almost to the point of taking it back and exchanging it.

Any ideas?

Lev.


My System SpecsSystem Spec
.

12 May 2011   #2

Windows 7 64 bit
 
 

It's hardly worth fiddling around with a Laptop as new as that. I'd take it back immediately.
My System SpecsSystem Spec
12 May 2011   #3

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Remove (Un-Install) Zone Alarm, It is known to BSOD Windows 7
My System SpecsSystem Spec
.


12 May 2011   #4

Windows 7 Pro. 64/SP-1
 
 

If it was my computer before taking it back I would try MSE as the anti virus and the built in Windows 7 firewall. After the other ones were removed.
My System SpecsSystem Spec
12 May 2011   #5

Windows 7 Home Premium
 
 
@DocBrown

Thanks, we'll try that. If that doesn't work we'll take the other advice and take it back. Thanks to everyone who responded.
My System SpecsSystem Spec
Reply

 My wife's new laptop crashes unexpectedly...




Thread Tools



Similar help and support threads for2: My wife's new laptop crashes unexpectedly...
Thread Forum
BSOD system crashes unexpectedly during normal use BSOD Help and Support
How I can make recovery dvd for my wife laptop ? General Discussion
Win7 crashes unexpectedly-no BSOD BSOD Help and Support
BSOD on Win7 - Wife laptop, HELP! BSOD Help and Support
Windows Crashes Unexpectedly BSOD Help and Support
Solved New Laptop for Wife Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:18 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33