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Windows 7: Are TWO pcie NEC usb 3.0 controller cards causing BSOD at shutdown?

12 May 2011   #1

Windows 7
 
 
Are TWO pcie NEC usb 3.0 controller cards causing BSOD at shutdown?

HI all - I tried to search for an existing thread but....

I have TWO pcie NEC USB 3.0 host controller cards installed. Each card has two usb 3.0 ports.

Everything was fine until I installed the second card. Now I get a BSOD only when I shutdown, and it seems every time I shutdown. It boots fine.

Question: I know I have given very little detail but in general, is there any reason I should not be able to have two of these cards installed? The device mgr actually looks like 3 are installed (under USB Controllers).

Windows 7 (of course)
x58a-ud3r mobo
Any advice or suggestions greatly appreciated.

Eliot

My System SpecsSystem Spec
.

12 May 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by wooleysdad View Post
HI all - I tried to search for an existing thread but....

I have TWO pcie NEC USB 3.0 host controller cards installed. Each card has two usb 3.0 ports.

Everything was fine until I installed the second card. Now I get a BSOD only when I shutdown, and it seems every time I shutdown. It boots fine.

Question: I know I have given very little detail but in general, is there any reason I should not be able to have two of these cards installed? The device mgr actually looks like 3 are installed (under USB Controllers).

Windows 7 (of course)
x58a-ud3r mobo
Any advice or suggestions greatly appreciated.

Eliot
Hi Elliot and welcome


Without the DMP's there could be a million reasons. You should be able to have two or more but if the number of drivers/devices in device mgr is different than the correct number that in itself could be the problem...Try UN-installing the highest number device.
My System SpecsSystem Spec
12 May 2011   #3

Windows 7 Profesional 64 Bit
 
 
RTFM

On mine it says in the documentation that you can only have one, but I have no way of knowing if you have the same kind there's like a million of them out now. Maybe you could try going old school and making sure they don't have conflicting resources in the device manager. Wow that's so windows 98ish.
My System SpecsSystem Spec
.


13 May 2011   #4

Windows 7 Ultimate 64bit
 
 

Quick test, remove the second card and and boot up and shut down and see.
My System SpecsSystem Spec
13 May 2011   #5

Windows 7
 
 

Thanks for the suggestions folks. Some good ideas.
My System SpecsSystem Spec
13 May 2011   #6

Windows 7
 
 

Hi - Sure looks like the two cards installed is the problem. I tried every permutation of one card in both pcie slots and NP. Hey Jeremy, what card do you have? I have a Bytecc BT-PEU310. I'd love to see your documentation.
My System SpecsSystem Spec
13 May 2011   #7

Windows 7 Profesional 64 Bit
 
 

Hey, I tried to find my docs online and couldn't sorry but the tech support # for your card is 909-930-3700. I called them and asked and they said they've never tried that. LOL but it should work. So maybe you can call and get help. Here's the link to them if you don't already have it.
http://www.byteccusa.com/about.htm
My System SpecsSystem Spec
14 May 2011   #8

Windows 7
 
 

Jeremy - That was REALLY nice of you! Thanks. I did not even know any kind of tech support was available for this little card. Guess I should have looked. I'd like to make it work. I have 4 USB 3.0 drives attached and would like to be able to add more.

Eliot
My System SpecsSystem Spec
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 Are TWO pcie NEC usb 3.0 controller cards causing BSOD at shutdown?





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