Recent BSOD, beginning to recur


  1. sczombie
    Posts : 3
    Windows 7 64bit
       New #1

    Recent BSOD, beginning to recur


    Hi, a couple of days ago, I got a BSOD reading something about cdd.dll; before I have time to read it, it goes away. My Acer Aspire 5542 (which I don't think is more than 1-2 years old, same for the OS) came with 64-bit Windows 7 OEM, and it hadn't given me any obvious problems in the past. But then in the past few days, I've gotten two of these blue screens, so now I'm starting to show a little concern.

    I've attached the files requested (correctly, hopefully)... thanks in advance for any help!
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    sczombie said:
    Hi, a couple of days ago, I got a BSOD reading something about cdd.dll; before I have time to read it, it goes away. My Acer Aspire 5542 (which I don't think is more than 1-2 years old, same for the OS) came with 64-bit Windows 7 OEM, and it hadn't given me any obvious problems in the past. But then in the past few days, I've gotten two of these blue screens, so now I'm starting to show a little concern.

    I've attached the files requested (correctly, hopefully)... thanks in advance for any help!
    Two immediate things before we can tell the true problem

    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.

    They use a driver, found in your dmp,sptd.sys, that is notorious for causing BSODs.

    Use this SPTD uninstaller DuplexSecure - Downloads

    when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place. MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor



    Your Avast. Please remove and replace with Microsoft Security Essentials to test at least.


    http://files.avast.com/files/eng/aswclear5.exe


    http://www.microsoft.com/security_essentials/
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  4. sczombie
    Posts : 3
    Windows 7 64bit
    Thread Starter
       New #3

    I uninstalled Alcohol 120% and Avast!, but could not figure out how to use the SPTD uninstaller. I couldn't even find it after it installed, as a matter of fact.
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  6. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #4

    sczombie said:
    I uninstalled Alcohol 120% and Avast!, but could not figure out how to use the SPTD uninstaller. I couldn't even find it after it installed, as a matter of fact.

    You can search for spdt.sys and simply re-name it to sptd.bak and it wont load.
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  7. sczombie
    Posts : 3
    Windows 7 64bit
    Thread Starter
       New #5

    Alright, I've renamed SPTD.sys to SPTD.bak, so far so good.
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  8. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #6

    sczombie said:
    Alright, I've renamed SPTD.sys to SPTD.bak, so far so good.

    Will help even if it does not eliminate the problem.
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