Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD issues

14 May 2011   #1

windows 7 home premium 32bit
BSOD issues

hi there,

I have a brand new laptop (less than a month old) and I keep getting this blue screen thing come up. My daughter directed me to this forum, and I really hope you can help me out.

Windows 7 home premium 32bit
its the original OS, not changed anything
the whole thing was bought less than a month ago

is it fixable, or should I return it to the shop? your help would be much appreciated.

My System SpecsSystem Spec
14 May 2011   #2

Windows 10 Pro x64

A ZoneAlarm software/Firewall was the cause, please remove such software
Turn off driver verifier Driver Verifier - Enable and Disable
Remove AVG and use MSE
AVGIDSDriver.Sys        fffff880`08707000    fffff880`08732000    0x0002b000    0x4da72aa9    14/04/2011 21:11:05                
AVGIDSEH.Sys        fffff880`01ad5000    fffff880`01adf000    0x0000a000    0x4d634838    22/02/2011 09:23:04                
AVGIDSFilter.Sys        fffff880`05636000    fffff880`05641000    0x0000b000    0x4d5370b9    10/02/2011 08:59:37                
avgldx64.sys        fffff880`01b77000    fffff880`01bc6000    0x0004f000    0x4d269857    07/01/2011 08:36:39                
avgmfx64.sys        fffff880`0425c000    fffff880`0426b000    0x0000f000    0x4d6ce5ab    01/03/2011 16:25:15                
avgrkx64.sys        fffff880`01ac9000    fffff880`01ad5000    0x0000c000    0x4d80c3ea    16/03/2011 18:06:34                
avgtdia.sys        fffff880`04320000    fffff880`04380000    0x00060000    0x4d9a3e1b    05/04/2011 01:54:35
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck C4, {91, 2, fffff80002ff5cc0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\vsdatant.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
Probably caused by : vsdatant.sys ( vsdatant+1125c )

A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
    the operating system. The only supported way to extend a kernel
    mode stack is by using KeExpandKernelStackAndCallout.
Arg2: 0000000000000002
Arg3: fffff80002ff5cc0
Arg4: 0000000000000000

Debugging Details:

BUGCHECK_STR:  0xc4_91





LAST_CONTROL_TRANSFER:  from fffff80002ec8ada to fffff80002e6c580

fffff800`00b96fc8 fffff800`02ec8ada : 00000000`000000c4 00000000`00000091 00000000`00000002 fffff800`02ff5cc0 : nt!KeBugCheckEx
fffff800`00b96fd0 fffff800`02e13e45 : 00000000`00000000 00000000`00000000 00000000`00000002 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x4814
fffff800`00b97010 fffff800`02e14209 : fffff800`00b97000 fffff800`00b9d000 00000000`00000000 00000000`00000000 : nt!RtlEnoughStackSpaceForStackCapture+0x15
fffff800`00b97040 fffff800`02f32ccb : 00000000`00000001 fffffa80`08965f10 fffff800`00b97170 00000000`00000000 : nt!RtlWalkFrameChain+0x59
fffff800`00b97070 fffff880`02e9825c : fffffa80`08965f00 fffff880`02eeb110 00000000`00000002 00000000`00000000 : nt!RtlCaptureStackBackTrace+0x4b
fffff800`00b970a0 fffffa80`08965f00 : fffff880`02eeb110 00000000`00000002 00000000`00000000 00000000`00000000 : vsdatant+0x1125c
fffff800`00b970a8 fffff880`02eeb110 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffffa80`08965f00
fffff800`00b970b0 00000000`00000002 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : vsdatant+0x64110
fffff800`00b970b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x2


fffff880`02e9825c ??              ???


SYMBOL_NAME:  vsdatant+1125c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: vsdatant

IMAGE_NAME:  vsdatant.sys


FAILURE_BUCKET_ID:  X64_0xc4_91_vsdatant+1125c

BUCKET_ID:  X64_0xc4_91_vsdatant+1125c

Followup: MachineOwner
My System SpecsSystem Spec
14 May 2011   #3

windows 7 home premium 32bit

Thank you very much for your help. I am going to start doing all that. Hoping it will fix the issue.
My System SpecsSystem Spec


 BSOD issues

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
Recent crash issues system exception bsod and Page Fault bsod
Just did a malware scan and ended up with bsod. Please check my mini dump and advise on what to try. Hjalmer
BSOD Help and Support
BSOD during Steam games - additional issues (non-BSOD)
In the last 48 hours I downloaded Skype and BOINC (Berkeley Open Infrastructure for Network Computing). I also updated my drivers for my AMD Radeon HD 6950 video cards (as part of attempting to resolve a BSOD related to ATI drivers. When attempting to play any Call of Duty games on Steam, I will...
BSOD Help and Support
BSOD issues
I run Windows 7 64bit Home edition and haven't had any issues what so ever until last month. I was using Avast! as my anti-virus protection when it let me know that an upgrade to the program was ready to install. I installed the new Avast! program and that's when my problems started. I checked...
BSOD Help and Support
WIN 7 x64 BSOD/RAM issues
Need some advice from an expert these problems im having our beyond my knowledge. Heres a rundown of the situation.... Built new computer Gigabyte x58 motherboard i7 950 CPU OCZ gold 1600 mhz ddr3 triple channel ram 3x2 (PC3 12800) Radeon graphics card
BSOD Help and Support
BSOD issues
currently i've been haveing BSOD issues with my computer. after trying to figure the issues out myself i've decided to get an extra set of eyes on this issue to offer aid. currently i have 2 BSOD's one being MEMORY MANAGEMENT, and IRQL_NOT_LESS_OR_EQUAL 2 files attached are the most recent...
BSOD Help and Support
Freezing issues and BSoD issues. Help please!
My first problem is that Windows will randomly freeze up and I end up having to hard reboot my system. Windows will also BSOD on me randomly. I've read a number of things online about how to fix it, but nothing seems to help. Also, another problem, I'm not quite sure how to explain this one....
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:42.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App