Recent BSODs

Huckleberry · 14 May 2011

OEM Windows 7 Home Premium 64bit.
System is approximately 1.3 years old and the OS has not been reinstalled since the initial install (mainly cause it is on an SSD).

I have recently had some BSODs while gaming that claim to be due to a hardware error. My computer is normally overclocked, both CPU and GPU. Stability tests have been done and everything has worked for months without a problem. However, these BSODs have caused me to remove the overclocks (though I am not sure that this is in fact the problem). Temps are fine as the case and parts have ample cooling. Any ideas as to the specific piece of hardware that is causing these issues would be greatly appreciated! Thanks!

Huckleberry · 16 May 2011

Any help would be appreciated!

Jonathan_King · 16 May 2011

Hello,

I'd suspect this is being caused by either motherboard or CPU, though it could be a BIOS or RAM issue as well. Start by flashing the latest BIOS found here: ASUSTeK Computer Inc. - Motherboards- ASUS P6X58D Premium

Run all three of the Prime95 tests: https://www.sevenforums.com/tutorials...t-prime95.html

Also run Memtest86 for 7 or 8 (if not more) passes: RAM - Test with Memtest86+

Code:

Event[5406]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2011-04-26T18:08:10.856
  Event ID: 18
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: SEVEN-PC
  Description: 
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Internal Unclassified Error
Processor ID: 0

The details view of this entry contains further information.

...Summary of the dumps:

Code:


Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Tue Apr 26 19:07:05.028 2011 (UTC - 4:00)
System Uptime: 3 days 4:42:50.950
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  hl2.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
BiosReleaseDate = 02/24/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Sun Apr 17 14:20:11.855 2011 (UTC - 4:00)
System Uptime: 0 days 23:42:21.159
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
PROCESS_NAME:  System
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
BiosReleaseDate = 02/24/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Fri Apr 15 00:08:32.669 2011 (UTC - 4:00)
System Uptime: 3 days 14:36:41.590
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : hardware ( intelppm+39c2 )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_IP_MISALIGNED
BiosReleaseDate = 02/24/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Huckleberry · 16 May 2011

Thanks for the reply! I will definitely follow these instructions. Can you be certain that the graphics card(s) are not to blame?

Jonathan_King · 16 May 2011

To quote someone I have great respect for: "We deal in probabilities, not certainties."

No way to be 100% sure that video card is not the cause, but I see nothing to indicate a video issue.