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Frequent BSODs--Hardware or Software?
Hello all!
I am fairly ignorant when it comes to PCs, so I finally broke down and bought a Cyberpower PC off of Newegg for my online gaming. I noticed my first BSOD shortly after purchasing it, but thought nothing of it since I had no idea what it was. Then about 6 months ago, they started to get worse and more frequent.
The issue tends to come and go, but finally I am at the point where I simply cannot take it anymore.
For a brief history:
I reformatted my C: drive yesterday. I used my provided Win7 CD and installed my Motherboard drivers via the disc I was also provided. I then went to ATI's website and downloaded the latest drivers for my video card (ATI Radeon HD 5800 Series, 11.5).
I then proceeded to allow Windows to update itself. It seems like I have gotten most of the windows updates out of the way, but as I speak I am currently downloading another one that just popped up.
I am STILL getting BSODs. Whether it be while playing Rift, WoW, or simply browsing the internet or doing miniscule tasks, they just keep happening. Usually it is associated with an annoying sound (the sound looping into just an awful noise) along with lines running across the screen, quickly followed by a BSOD doing a memory dump.
Again, this is all after reformatting. I am not sure what all my Windows_NT6_BSOD_jcgriff2 folder will contain, so I will include the following 3 dump logs:
Code:Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 1000007e BCP1: FFFFFFFFC0000005 BCP2: FFFFF88004CE3153 BCP3: FFFFF880021BF9E8 BCP4: FFFFF880021BF250 OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1Code:Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 24 BCP1: 00000000001904FB BCP2: FFFFF88007861BB8 BCP3: FFFFF88007861420 BCP4: FFFFF80002ED0995 OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1After looking up BCCode 24, I saw advice on checking my drive for corruption. So I ran a check drive scan, which required me to restart my PC since C: is the only drive I use. Here are the results of that:Code:Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 1e BCP1: 0000000000000000 BCP2: 0000000000000000 BCP3: 0000000000000000 BCP4: 0000000000000000 OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1
At any rate, perhaps I am supplying too much information. I attached the ZIP folder. I also ran the System Health Report as asked, but I am unsure how to include that here as I saved it as an HTML. Here is the link to that ( not sure if that's how I'm supposed to include it)Code:Checking file system on C: The type of the file system is NTFS. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files (stage 1 of 5)... 90112 file records processed. File verification completed. 109 large file records processed. 0 bad file records processed. 0 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 130784 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)... 90112 file SDs/SIDs processed. Cleaning up 149 unused index entries from index $SII of file 0x9. Cleaning up 149 unused index entries from index $SDH of file 0x9. Cleaning up 149 unused security descriptors. Security descriptor verification completed. 20337 data files processed. CHKDSK is verifying Usn Journal... 34528872 USN bytes processed. Usn Journal verification completed. CHKDSK is verifying file data (stage 4 of 5)... 90096 files processed. File data verification completed. CHKDSK is verifying free space (stage 5 of 5)... 222729480 free clusters processed. Free space verification is complete. Windows has checked the file system and found no problems. 976657407 KB total disk space. 85471012 KB in 66939 files. 48456 KB in 20338 indexes. 0 KB in bad sectors. 220015 KB in use by the system. 65536 KB occupied by the log file. 890917924 KB available on disk. 4096 bytes in each allocation unit. 244164351 total allocation units on disk. 222729481 allocation units available on disk. Internal Info: 00 60 01 00 f9 54 01 00 b6 a5 02 00 00 00 00 00 .`...T.......... 7d 00 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 }...,........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts.
C:\Users\CaseyTout\Documents\systemhealthreport.html
Also, my system specs:
Windows 7 home premium 64-bit
-came preinstalled
8gigs of ram
-I bought two new sticks to replace the originals. problem still occured, so I went ahead and put the other two sticks in, going from 4 to 8 gigs
AMD Phenom II X4 965 Processor 3.4 GHz
Gigabyte GA-77OT-USB 3 Motherboard
-let it be KNOWN that some of my USB ports DO NOT WORK. I cannot plug in my mouse or keyboard to some of the ports. I largely ignored this issue, but now I wonder if I shouldn't have?
ATI Radeon HD 5800 Series graphics card
-yes, up to date as of 5-9-11 drivers
Any and all help would be GREATLY appreciated.
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