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Windows 7: ntdll.dll - Anyone?

16 May 2011   #1
GTBlackline

W7 Home Premium x64
 
 
ntdll.dll - Anyone?

Hello.

Wonder if anyone can shed some light on why FSX has begun crashing with a report relating to this error:

Problem signature:
Problem Event Name: APPCRASH
Application Name: fsx.exe
Application Version: 10.0.61637.0
Application Timestamp: 46fadb14
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16695
Fault Module Timestamp: 4cc7ab86
Exception Code: c0000005
Exception Offset: 0002e04e
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional Information 1: e8ad
Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3: e8ad
Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863

Been happily running FSX problem free for a year now and just recently installed Aerosoft's Balearic Islands X prior to this problem, incidentally it only happens on airfields in this package and would post my query on their website but I'm assured that it's a Windows Issue.

Any ideas?

Many thanks.


My System SpecsSystem Spec
.
16 May 2011   #2
cybercore

Windows 7 x64
 
 

Quote:
Wonder if anyone can shed some light on why FSX has begun crashing.

Been happily running FSX problem free for a year now and just recently installed Aerosoft's Balearic Islands X prior to this problem, incidentally it only happens on airfields in this package and would post my query on their website but I'm assured that it's a Windows Issue.

I can't tell you for sure but quite possible that the two games share a common file(-s) that can't service both games, or the FSX installation got corrupted when you installed Aerosoft's Balearic. I don't think it's a Windows issue.


1. Uninstall these two games, reboot, then try installing each separately and see if the issue persists.

2. Update DX and video/sound drivers.


If no luck, contact technical support.
My System SpecsSystem Spec
17 May 2011   #3
GTBlackline

W7 Home Premium x64
 
 

Thanks Cybercore, I uninstalled the Aerosoft product, ran CCleaner, rebooted and everything is back to the way it was and have now been in touch with Aerosoft for a fix.

Appreciate your assistance.
My System SpecsSystem Spec
.

14 Jan 2012   #4
Lidman

7 32
 
 
Win7 FSX crash Fatal Error

Scrutinizing various forums this problem is widely reported, all related to Win7. I started having
crashes after changing from XP some two years ago. There appears to be a number of possible causes mentioned for these intermittent crashes, but I can not find a straint answer whether Microsoft has come up with a fix to solve this Win7 fault, although after a crash all information is sent to MS.
My set up is : - Intel(R) Core(TM)2 CPU 6700 @ 2.66GHz 2.67GHz, RAM 4.OOGB(3.12 usable), systemWin7 32bit Home Premium 2 years old,Nvidia 8800 GTX PCIE 768MB driver 285.62 updated on 2011.12.06, FSX De Luxe+SP1+SP2 in default directory (reinstalled 6 months ago.
Last crash flying AIRHAULER 2012.01.14.15:22:16
source Applic, event id 1000, event data :
fsx.exe
10.061472.0
475e17d3
ntdll.dll
6.1.7601.17725
4ec49b60
c0000005
00052d24
3dc
01cccd2b99319c208
C:\Program Files\Microsoft Games\Microsoft Flight Simulator X\fsx.exe
C:\Windows\System 32\ntdll.dll
c6b46e85-3eb2-11e1-a9bc-000ea6f87da8

2012.01.14.15:23:31 source Windows, event id 1001, event data :
2781683280
1
APPCRASH
Not availabl1554986730
FSX.exe
10.0.61472.0
475e17d3
ntdll.dll
6.17601.17725
4ec49b60
c0000005
00052d24
C:\users\Janis\AppData\Local\Temp\WER3EF8.tmp.WERinternalMetadata.xml
C:\users\Janis\AppData\Local\Temp\WER4A4F.tmp.appcompat.txt
C:\users\Janis\AppData\Local\Temp\WER5171.tmp.mdmp
c:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_FSX.exe_e99c18355943dc59a0184dfae91becd7 cd54b5a_cab_067d6241
0
c6b46e85-3eb2-11e1-a9bc-000ea6f87da8
8

Would very much appreciate your comments a) what in my case is the real problem, b) what action is required to solve it.
PS Although I am a keen flyer, not very good as regards computers, so please keep your instructions in simple terms.
And a Happy New Year to you all !
John


My System SpecsSystem Spec
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 ntdll.dll - Anyone?




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