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Windows 7: Page fault in nonpaged area

21 May 2011   #11

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by mrdave View Post
Still BSODs on wakeup. Current diagnostic files attached.
These were caused by HIDCLASS.sys (an OS file)

What USB devices are attached? How many?

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2 05-21-2011\052111-29452-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*;srv*e:\symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`03065000 PsLoadedModuleList = 0xfffff800`032aa650
Debug session time: Sat May 21 12:51:04.292 2011 (GMT-4)
System Uptime: 0 days 2:34:16.353
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffffffffffffb2, 0, fffff800030f1439, 0}

Could not read faulting driver name
Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpIdleTimeWorker+63 )

Followup: MachineOwner

5: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arg1: ffffffffffffffb2, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff800030f1439, If non-zero, the instruction address which referenced the bad memory
Arg4: 0000000000000000, (reserved)

Debugging Details:

Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003314100

fffff800`030f1439 0fb75902        movzx   ebx,word ptr [rcx+2]







TRAP_FRAME:  fffff88003585a70 -- (.trap 0xfffff88003585a70)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88003585c28 rbx=0000000000000000 rcx=ffffffffffffffb0
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800030f1439 rsp=fffff88003585c00 rbp=fffffa80083e8c80
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000024
r11=fffffa8008685d20 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
fffff800`030f1439 0fb75902        movzx   ebx,word ptr [rcx+2] ds:0ce0:ffffffff`ffffffb2=????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003090a0c to fffff800030e4d00

fffff880`03585908 fffff800`03090a0c : 00000000`00000050 ffffffff`ffffffb2 00000000`00000000 fffff880`03585a70 : nt!KeBugCheckEx
fffff880`03585910 fffff800`030e2e2e : 00000000`00000000 ffffffff`ffffffb2 00000000`00000000 fffffa80`083e8b30 : nt! ?? ::FNODOBFM::`string'+0x4621f
fffff880`03585a70 fffff800`030f1439 : 00000000`00000019 fffff880`03585c58 00000000`00000008 00000000`00000000 : nt!KiPageFault+0x16e
fffff880`03585c00 fffff880`0711aadf : fffffa80`083e8b30 fffffa80`083e8c80 ffffffff`ffffffb0 00000000`00000000 : nt!IoReuseIrp+0x19
fffff880`03585c30 fffff800`033db0c3 : fffffa80`083e8b30 fffff800`032822b8 fffffa80`03d0a040 fffffa80`03d0a040 : HIDCLASS!HidpIdleTimeWorker+0x63
fffff880`03585c80 fffff800`030ef021 : fffff800`03282200 fffff800`033db001 fffffa80`03d0a000 fffffa80`03d0a040 : nt!IopProcessWorkItem+0x23
fffff880`03585cb0 fffff800`0338132e : 14c315d9`f55343b2 fffffa80`03d0a040 00000000`00000080 fffffa80`03c72890 : nt!ExpWorkerThread+0x111
fffff880`03585d40 fffff800`030d6666 : fffff880`03367180 fffffa80`03d0a040 fffff880`033720c0 a990a090`ecb8ecb8 : nt!PspSystemThreadStartup+0x5a
fffff880`03585d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


fffff880`0711aadf 4885f6          test    rsi,rsi


SYMBOL_NAME:  HIDCLASS!HidpIdleTimeWorker+63

FOLLOWUP_NAME:  MachineOwner




FAILURE_BUCKET_ID:  X64_0x50_HIDCLASS!HidpIdleTimeWorker+63

BUCKET_ID:  X64_0x50_HIDCLASS!HidpIdleTimeWorker+63

Followup: MachineOwner

5: kd> lmvm HIDCLASS
start             end                 module name
fffff880`07110000 fffff880`07129000   HIDCLASS   (pdb symbols)          c:\symbols\hidclass.pdb\14772983A8A24C2BB1C94B949D26033A1\hidclass.pdb
    Loaded symbol image file: HIDCLASS.SYS
    Mapped memory image file: C:\Symbols\HIDCLASS.SYS\4CE7A66519000\HIDCLASS.SYS
    Image path: \SystemRoot\system32\drivers\HIDCLASS.SYS
    Image name: HIDCLASS.SYS
    Timestamp:        Sat Nov 20 05:43:49 2010 (4CE7A665)
    CheckSum:         00015D32
    ImageSize:        00019000
    File version:     6.1.7601.17514
    Product version:  6.1.7601.17514
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     hidclass.sys
    OriginalFilename: hidclass.sys
    ProductVersion:   6.1.7601.17514
    FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
    FileDescription:  Hid Class Library
    LegalCopyright:   © Microsoft Corporation. All rights reserved.

My System SpecsSystem Spec
21 May 2011   #12

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by mrdave View Post
More event info.
SFC looks fine
Eventvwr is in DOCX form and I cant read it on this machine.
My System SpecsSystem Spec
21 May 2011   #13

Windows 7 Home Premium x64 SP1

What do I do for the hidclass error?
There's only one USB device, a Bluetooth adapter for a Logitech mouse.
My System SpecsSystem Spec

22 May 2011   #14

Windows 7 Home Premium x64 SP1

Here's the full event log.
My System SpecsSystem Spec
22 May 2011   #15

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by mrdave View Post
What do I do for the hidclass error?
There's only one USB device, a Bluetooth adapter for a Logitech mouse.
HID (Human Interface Device) can include things like fingerprint readers (on HP) and many other devices.

A repair install would fix it I think.
My System SpecsSystem Spec

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