Page fault in nonpaged area

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  1. Posts : 28,845
    Win 8 Release candidate 8400
       #11

    mrdave said:
    Still BSODs on wakeup. Current diagnostic files attached.
    These were caused by HIDCLASS.sys (an OS file)

    What USB devices are attached? How many?

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2 05-21-2011\052111-29452-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
    Machine Name:
    Kernel base = 0xfffff800`03065000 PsLoadedModuleList = 0xfffff800`032aa650
    Debug session time: Sat May 21 12:51:04.292 2011 (GMT-4)
    System Uptime: 0 days 2:34:16.353
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {ffffffffffffffb2, 0, fffff800030f1439, 0}
    
    
    Could not read faulting driver name
    Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpIdleTimeWorker+63 )
    
    Followup: MachineOwner
    ---------
    
    5: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: ffffffffffffffb2, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff800030f1439, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    
    Debugging Details:
    ------------------
    
    
    Could not read faulting driver name
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003314100
     ffffffffffffffb2 
    
    FAULTING_IP: 
    nt!IoReuseIrp+19
    fffff800`030f1439 0fb75902        movzx   ebx,word ptr [rcx+2]
    
    MM_INTERNAL_CODE:  0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x50
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    TRAP_FRAME:  fffff88003585a70 -- (.trap 0xfffff88003585a70)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff88003585c28 rbx=0000000000000000 rcx=ffffffffffffffb0
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800030f1439 rsp=fffff88003585c00 rbp=fffffa80083e8c80
     r8=0000000000000000  r9=0000000000000000 r10=0000000000000024
    r11=fffffa8008685d20 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    nt!IoReuseIrp+0x19:
    fffff800`030f1439 0fb75902        movzx   ebx,word ptr [rcx+2] ds:0ce0:ffffffff`ffffffb2=????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80003090a0c to fffff800030e4d00
    
    STACK_TEXT:  
    fffff880`03585908 fffff800`03090a0c : 00000000`00000050 ffffffff`ffffffb2 00000000`00000000 fffff880`03585a70 : nt!KeBugCheckEx
    fffff880`03585910 fffff800`030e2e2e : 00000000`00000000 ffffffff`ffffffb2 00000000`00000000 fffffa80`083e8b30 : nt! ?? ::FNODOBFM::`string'+0x4621f
    fffff880`03585a70 fffff800`030f1439 : 00000000`00000019 fffff880`03585c58 00000000`00000008 00000000`00000000 : nt!KiPageFault+0x16e
    fffff880`03585c00 fffff880`0711aadf : fffffa80`083e8b30 fffffa80`083e8c80 ffffffff`ffffffb0 00000000`00000000 : nt!IoReuseIrp+0x19
    fffff880`03585c30 fffff800`033db0c3 : fffffa80`083e8b30 fffff800`032822b8 fffffa80`03d0a040 fffffa80`03d0a040 : HIDCLASS!HidpIdleTimeWorker+0x63
    fffff880`03585c80 fffff800`030ef021 : fffff800`03282200 fffff800`033db001 fffffa80`03d0a000 fffffa80`03d0a040 : nt!IopProcessWorkItem+0x23
    fffff880`03585cb0 fffff800`0338132e : 14c315d9`f55343b2 fffffa80`03d0a040 00000000`00000080 fffffa80`03c72890 : nt!ExpWorkerThread+0x111
    fffff880`03585d40 fffff800`030d6666 : fffff880`03367180 fffffa80`03d0a040 fffff880`033720c0 a990a090`ecb8ecb8 : nt!PspSystemThreadStartup+0x5a
    fffff880`03585d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    HIDCLASS!HidpIdleTimeWorker+63
    fffff880`0711aadf 4885f6          test    rsi,rsi
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  HIDCLASS!HidpIdleTimeWorker+63
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: HIDCLASS
    
    IMAGE_NAME:  HIDCLASS.SYS
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7a665
    
    FAILURE_BUCKET_ID:  X64_0x50_HIDCLASS!HidpIdleTimeWorker+63
    
    BUCKET_ID:  X64_0x50_HIDCLASS!HidpIdleTimeWorker+63
    
    Followup: MachineOwner
    ---------
    
    5: kd> lmvm HIDCLASS
    start             end                 module name
    fffff880`07110000 fffff880`07129000   HIDCLASS   (pdb symbols)          c:\symbols\hidclass.pdb\14772983A8A24C2BB1C94B949D26033A1\hidclass.pdb
        Loaded symbol image file: HIDCLASS.SYS
        Mapped memory image file: C:\Symbols\HIDCLASS.SYS\4CE7A66519000\HIDCLASS.SYS
        Image path: \SystemRoot\system32\drivers\HIDCLASS.SYS
        Image name: HIDCLASS.SYS
        Timestamp:        Sat Nov 20 05:43:49 2010 (4CE7A665)
        CheckSum:         00015D32
        ImageSize:        00019000
        File version:     6.1.7601.17514
        Product version:  6.1.7601.17514
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        2.0 Dll
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     hidclass.sys
        OriginalFilename: hidclass.sys
        ProductVersion:   6.1.7601.17514
        FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
        FileDescription:  Hid Class Library
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #12

    mrdave said:
    More event info.
    SFC looks fine
    Eventvwr is in DOCX form and I cant read it on this machine.
      My Computer


  3. Posts : 9
    Windows 7 Home Premium x64 SP1
    Thread Starter
       #13

    What do I do for the hidclass error?
    There's only one USB device, a Bluetooth adapter for a Logitech mouse.
      My Computer


  4. Posts : 9
    Windows 7 Home Premium x64 SP1
    Thread Starter
       #14

    Here's the full event log.
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #15

    mrdave said:
    What do I do for the hidclass error?
    There's only one USB device, a Bluetooth adapter for a Logitech mouse.
    HID (Human Interface Device) can include things like fingerprint readers (on HP) and many other devices.

    A repair install would fix it I think.
      My Computer


 
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