| Windows 7: "user profile cannot be loaded user profile service failed the logon" |
17 May 2011
|
#1 | | Windows 7 Home Premium x64 |
"user profile cannot be loaded user profile service failed the logon" The thread title is a problem that I've been having while trying to create a new profile for work on my laptop. This is the error message that happens every time I try to log into this profile. All the help I've been able to find online has involved old profiles having this error, but I'm only getting this error with newly created profiles. The regedit solution that the windows site gives doesn't work because my computer isn't creating a path in the registry to that user account apparently, and I honestly have no idea how to fix this. | My System Specs |
| System Manufacturer/Model Number Dell Studio 1558 OS Windows 7 Home Premium x64 CPU Intel Core i3 CPU M 330 @2.13 GHz Memory 4.0 GB Graphics Card Intel HD Graphics Sound Card IDT High Definition Audio Hard Drives 500 GB |
17 May 2011
|
#2 | | W 7 64-bit Ultimate The Lowcountry |
Hello iluvme4never, welcome to Seven Forums!
Start by having a look at this tutorial at the link below. User Profile Service failed the logon. User profile cannot be loaded | My System Specs | | System Manufacturer/Model Number * BFK Customs * OS W 7 64-bit Ultimate CPU Intel Q9550 Yorkfield Motherboard ASUS P5Q Pro Memory 8GB Dominator 8500C5D Graphics Card ATI : XFX 5870 Sound Card Realtek HD Audio 7-1 Monitor(s) Displays 1x 47" LCD HDMI & 3x 26" LCD HDMI Screen Resolution 1920x1080P & 1920x1200 Keyboard Microsoft 500 Mouse Razer Diamondback 3G PSU Corsair 620HX Case Cooler Master RC-690 Cooling Tuniq Tower 120, 2x 140mm and 3x 120mm case fans Hard Drives 1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s) Internet Speed 14 Mb/s Other Info 1x Koutech 3Gb/s SATA HDD Hot Swap Rack |
17 May 2011
|
#3 | | Windows 7 Home Premium x64 |
I have already seen this page. The account that I'm having the issue with is not showing up in regedit, so it's a bit difficult to follow the instructions given.
-edit- So, I've been looking through these a bit more. When I create a new user profile, isn't it supposed to be added in the ProfileList folder in regedit? Because it's not showing up in that folder at all.
Last edited by iluvme4never; 17 May 2011 at 12:54 PM..
| My System Specs | | System Manufacturer/Model Number Dell Studio 1558 OS Windows 7 Home Premium x64 CPU Intel Core i3 CPU M 330 @2.13 GHz Memory 4.0 GB Graphics Card Intel HD Graphics Sound Card IDT High Definition Audio Hard Drives 500 GB |
17 May 2011
|
#4 | | Windows 7 Home Premium x64 |
I'm very sorry for the double post, and I'll try not to do it again in this thread, but I'm pretty sure I figured out what the problem is, somewhat. So, I looked in Event Viewer, and I discovered that I had this error Quote: Windows cannot copy file C:\Users\Default\AppData\Local\Microsoft\Windows Live\Bici\Bici7_00.sqm to location C:\Users\TEMP\AppData\Local\Microsoft\Windows Live\Bici\Bici7_00.sqm. This error may be caused by network problems or insufficient security rights. every time I tried to create a new account. So, I figure I need to change permissions to one of the profiles. Unfortunately, I'm not entirely sure which permissions I'm supposed to change nor do I know how to change them... Any help would be greatly appreciated. | My System Specs | | System Manufacturer/Model Number Dell Studio 1558 OS Windows 7 Home Premium x64 CPU Intel Core i3 CPU M 330 @2.13 GHz Memory 4.0 GB Graphics Card Intel HD Graphics Sound Card IDT High Definition Audio Hard Drives 500 GB |
17 May 2011
|
#5 | | W 7 64-bit Ultimate The Lowcountry |
I've asked someone that has more experience with this issue than I to have a look. | My System Specs | | System Manufacturer/Model Number * BFK Customs * OS W 7 64-bit Ultimate CPU Intel Q9550 Yorkfield Motherboard ASUS P5Q Pro Memory 8GB Dominator 8500C5D Graphics Card ATI : XFX 5870 Sound Card Realtek HD Audio 7-1 Monitor(s) Displays 1x 47" LCD HDMI & 3x 26" LCD HDMI Screen Resolution 1920x1080P & 1920x1200 Keyboard Microsoft 500 Mouse Razer Diamondback 3G PSU Corsair 620HX Case Cooler Master RC-690 Cooling Tuniq Tower 120, 2x 140mm and 3x 120mm case fans Hard Drives 1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s) Internet Speed 14 Mb/s Other Info 1x Koutech 3Gb/s SATA HDD Hot Swap Rack |
17 May 2011
|
#6 | | Windows 7 Home Premium x64 |
| My System Specs | | System Manufacturer/Model Number Dell Studio 1558 OS Windows 7 Home Premium x64 CPU Intel Core i3 CPU M 330 @2.13 GHz Memory 4.0 GB Graphics Card Intel HD Graphics Sound Card IDT High Definition Audio Hard Drives 500 GB |
17 May 2011
|
#7 | | 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise Texas |
Hello iluvme4never, and welcome to Seven Forums.
What happens when you do step 2 in the STEP ONE section to enable the built-in Administrator account while in Safe Mode? In addition, check the items in the yellow TIP box at the top of the tutorial to see if they may be able to help as well. The User Profile Service failed the logon. User profile cannot be loaded. - Vista Forums
Have you already tried doing a system restore at boot using a restore point dated before you had this user profile error?
Hope this helps for now,
Shawn | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self built custom OS 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise CPU Intel i7-3930K 3.2 Ghz (O/C 4 Ghz) Motherboard ASRock X79 Extreme11 Memory 32 GB (8GBx4) G.SKILL DDR3 Quad PC3-19200 2400MHz Graphics Card Sapphire HD5870 Eyefinity 6 2GB Sound Card SB Recon 3Di Integrated Chip Monitor(s) Displays 3x 27" Asus VE278Q Screen Resolution 1920x1080 Keyboard Logitech Cordless Desktop MX 5500 Revolution Mouse Logitech Cordless Desktop MX 5500 Revolution PSU OCZ Series Gold OCZZ1000M 1000W Case Thermaltake Level 10 GT Snow Edition Cooling Corsair Hydro H100 Hard Drives 256GB OCZ Vector
160GB OCZ RevoDrive X2
2 x 1TB Samsung HDD HD154UI SATA Internet Speed 50 Mb/s Download and 2 Mb/s Upload Other Info Microsoft LifeCam Cinema
Lite-On iHBS212 12x BD Writer
Samsung CLX-3175FW Printer
Netgear WNDR3800 Router
Motorola SBG6580 Cable Modem
2x APC Back-UPS XS 1500 |
17 May 2011
|
#8 | | Windows 7 Home Premium x64 |

Quote: Originally Posted by Brink In addition, check the items in the yellow TIP box at the top of the tutorial to see if they may be able to help as well. Yep, one of the tips did help. The comment section in the link had a guy with the exact same problem that I've been having. I went through everything he did, and I got the same errors in the Event Viewer that he had (look at one of my previous comments) and it looks like all I need to do is change the permissions for one of my user accounts. However, I don't know which account I need to change permissions for, nor do I know how to change those permissions. So basically, I understand what's causing the problem, but I don't know quite how to fix it. Here's his post Quote: I want to say a big THANK YOU for your post. While my problem was similar to yours, my solution was different. It was the research you did to find your solution that helped me, and for that I am very grateful.
With the hope that it will help another reader, I will briefly describe my solution. I actually have Windows 7, but I believe my solution applies to Vista as well.
I tried to add a new Standard User ("Visitor") to my computer. When the user attempted to log in for the first time, we saw the scary message ("The User Profile Service service failed the logon..."); and like you, there was no corrupt registry entry and no backup key to work with.
You wrote that when a user logs in for the first time, Vista uses the contents of c:\users\default as a template; I figured this probably applies to Windows 7, too. You also explained that if Vista can't copy the default profile during the account creation/log in process, then the new user's account won't be created. That was all the information I needed.
A trip to Event Viewer quickly revealed a User Profile General warning in the Application log:
"Windows cannot copy file C:\Users\Default\ to location C:\Users\Visitor\. This error may be caused by network problems or insufficient security rights. DETAIL - Access is denied." I had been adjusting the access control lists on C:\Users and messed up. It was my own fault. Once I added Users (i.e., the Users group) to the ACLs of \Default, \Default User and \All Users, giving it Read & Execute permissions in each instance, I had no trouble creating new users accounts. I'm having a little trouble interpreting his solution, but his error seems almost exactly like mine.
Last edited by iluvme4never; 17 May 2011 at 03:31 PM..
Reason: pointing out the text I'm not quite understanding
| My System Specs | | System Manufacturer/Model Number Dell Studio 1558 OS Windows 7 Home Premium x64 CPU Intel Core i3 CPU M 330 @2.13 GHz Memory 4.0 GB Graphics Card Intel HD Graphics Sound Card IDT High Definition Audio Hard Drives 500 GB |
17 May 2011
|
#9 | | 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise Texas |
You might give the system restore at boot a try first to see if that may help before messing with permissions. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self built custom OS 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise CPU Intel i7-3930K 3.2 Ghz (O/C 4 Ghz) Motherboard ASRock X79 Extreme11 Memory 32 GB (8GBx4) G.SKILL DDR3 Quad PC3-19200 2400MHz Graphics Card Sapphire HD5870 Eyefinity 6 2GB Sound Card SB Recon 3Di Integrated Chip Monitor(s) Displays 3x 27" Asus VE278Q Screen Resolution 1920x1080 Keyboard Logitech Cordless Desktop MX 5500 Revolution Mouse Logitech Cordless Desktop MX 5500 Revolution PSU OCZ Series Gold OCZZ1000M 1000W Case Thermaltake Level 10 GT Snow Edition Cooling Corsair Hydro H100 Hard Drives 256GB OCZ Vector
160GB OCZ RevoDrive X2
2 x 1TB Samsung HDD HD154UI SATA Internet Speed 50 Mb/s Download and 2 Mb/s Upload Other Info Microsoft LifeCam Cinema
Lite-On iHBS212 12x BD Writer
Samsung CLX-3175FW Printer
Netgear WNDR3800 Router
Motorola SBG6580 Cable Modem
2x APC Back-UPS XS 1500 "user profile cannot be loaded user profile service failed the logon" problems? All times are GMT -5. The time now is 04:36 PM. | |