Windows 7 Crashing


  1. coordinator
    Posts : 2
    Windows 7 Professional 64bit
       New #1

    Windows 7 Crashing


    Hey guys. I just built this computer over the weekend and yesterday it started crashing on me. Everything is new except for a sound card but I took it out for now. I don't get a BSOD but it just restarts. My temperatures are fine and I haven't even overclocked anything yet. It crashes when I do a windows experience refresh, and a couple of seconds after I start a game such as Starcraft 2. I included the system health report in the zip along with the dump and system file collection app stuff. Thanks a lot for your help.

    Windows 7 Pro 64bit retail version
    Intel 2500k
    Asus p67 Pro
    8gb G.Skill (2x4gb)
    Intel 320 120gb
    Asus 6950 Direct CU
    Corsair AX750
    Last edited by coordinator; 18 May 2011 at 12:49.
      My Computer
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  3. narayanjr
    Posts : 24
    Wn7 Home 64bit
       New #2

    Does your computer randomly restart when it is just idling or you are just browsing the internet? Sadly I am not able to help but I am having the same issues and I have a very similar setup. Is your RAM the same? Because I think one of my sticks is bad and now I am wondering if both are bad.

    The main things ive seen people report as the cause are, bad ram, bad PSU, bad mobo.

    W7 Home Premium
    Intel core i5 2500k
    ASUS P67P8 Pro MOBO
    F3-12800CL9D-8GBXL G.Skill 2x4gb
    CTFDDAC128MAG-1G1
    XFX AMD Radeon HD 6950
    XFX Black Edition XPS-850W
      My Computer
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  4. coordinator
    Posts : 2
    Windows 7 Professional 64bit
    Thread Starter
       New #3

    it restarts when I start a video game and when i rate my windows experience. It has also restarted once when i was watching a video on youtube. I just ran memtest and it was running fine until the screen filled up with these symbols and then after a while the screen went blue and white.
      My Computer
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  6. mgorman87
    Posts : 1,782
    Windows 7 Home Premium 64bit
       New #4

    Code:
    USB\VID_0CF3&PID_3000\6&DF2EE03&0&7
The drivers for this device are not installed.
    Do you have a Atheros Bluetooth USB device?

    Drivers for Atheros AR3011 and Windows 7

    Download the driver from there and install it.
      My Computer
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  7. narayanjr
    Posts : 24
    Wn7 Home 64bit
       New #5

    If you are having the same issue I was then its is your RAM being over voltaged
    Go into BIOS
    Advanced Bios
    AI Tweak
    scroll down to DRAM Voltage
    Check if it is running at 1.5V or 1.65V
    if its at 1.65V drop it down to 1.5V, assuming you are using the same Ram I posted.
    That ram is designed for 1.5V and the Sandy Bridge chip is built for 1.5V Ram.

    After doing that, it fixed all my issues with random restarts. Hope that helps.
      My Computer
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