Windows 7: freezing/crashing

araj · 18 May 2011

hi! im having problems with my computer. Last night it was all fine then suddenly it automatically restarted and it keeps going over and over, so now im on safe mode. I scan my drive and it says its ok. so here the error

I think all those files are the same, but i pt it there anyway. Thanks in advance!

AutoReboot=TRUE
Caption=
DebugFilePath=%SystemRoot%\MEMORY.DMP
DebugInfoType=2
Description=
ExpandedDebugFilePath=C:\Windows\MEMORY.DMP
ExpandedMiniDumpDirectory=C:\Windows\Minidump
KernelDumpOnly=FALSE
MiniDumpDirectory=%SystemRoot%\Minidump
Name=Microsoft Windows 7 Ultimate |C:\Windows|\Device\Harddisk0\Partition2
OverwriteExistingDebugFile=TRUE
SendAdminAlert=FALSE
SettingID=
WriteDebugInfo=TRUE
WriteToSystemLog=TRUE

AllocatedBaseSize=2047
Caption=C:\pagefile.sys
CurrentUsage=0
Description=C:\pagefile.sys
InstallDate=20100516224149.390625+480
Name=C:\pagefile.sys
PeakUsage=0
Status=
TempPageFile=FALSE

mgorman87 · 19 May 2011

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Code:

nvlddmkm.sys Thu May 14 16:32:27 2009 (4A0C7FDB)

Update your video card and see if that fixes the problem - Drivers - Download NVIDIA Drivers

BSOD BUGCHECK SUMMARY

Code:


Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Wed May 18 18:01:02.646 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:57.521
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
BiosReleaseDate = 10/08/2007
SystemManufacturer = MSI
SystemProductName = MS-7267
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E4500  @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2194
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Wed May 18 09:28:18.752 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:25.612
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
BiosReleaseDate = 10/08/2007
SystemManufacturer = MSI
SystemProductName = MS-7267
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E4500  @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2194
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Wed May 18 09:22:28.636 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:24.511
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
BiosReleaseDate = 10/08/2007
SystemManufacturer = MSI
SystemProductName = MS-7267
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E4500  @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2194
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Wed May 18 09:19:17.583 2011 (UTC - 4:00)
System Uptime: 0 days 0:18:00.443
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
BiosReleaseDate = 10/08/2007
SystemManufacturer = MSI
SystemProductName = MS-7267
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E4500  @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2194
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Wed May 18 09:00:33.607 2011 (UTC - 4:00)
System Uptime: 0 days 1:49:17.466
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
BiosReleaseDate = 10/08/2007
SystemManufacturer = MSI
SystemProductName = MS-7267
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E4500  @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2194
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

araj · 20 May 2011

i updated my video card but nothing happened. It still freezes then restart. Is it possible that my hdd is broken? because it wasnt that old and I scanned it, and it says that its ok. Or maybe other hardware problems?

here's what it says

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 86A61008
BCP2: 8EF33036
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\052011-26140-01.dmp
C:\Users\jara\AppData\Local\Temp\WER-61265-0.sysdata.xml

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what other infos should I give you to help solve my problem?

by th way, after installing the driver it says, 3D Vision controller driver version 270.31 installed and graphic driver version 270.61 installed. if that helps. thank you

mgorman87 · 20 May 2011

Your problem lies with your video card, motherboard or power supply.

What type of power supply do you have?

araj · 21 May 2011

i know its dynamo, but i dont know the model. it says on the back, 230V/50hz

cpu's temperature reaches up to almost 50 deg. C even when i just opened it. It pixelized a bit before the desktop shows then shuts, shows blue screen with something written on it, but it disappears really fast so i was never able to read it.

i tried the prime95 stress test last night, only for like 2 and a half hours. it didnt show any error, i removed one side panel and had a fan aimed to lower the temp. before i shut the computer, its not that hot at all

mgorman87 · 21 May 2011

Quote: Originally Posted by araj

i know its dynamo, but i dont know the model. it says on the back, 230V/50hz

cpu's temperature reaches up to almost 50 deg. C even when i just opened it. It pixelized a bit before the desktop shows then shuts, shows blue screen with something written on it, but it disappears really fast so i was never able to read it.

i tried the prime95 stress test last night, only for like 2 and a half hours. it didnt show any error, i removed one side panel and had a fan aimed to lower the temp. before i shut the computer, its not that hot at all

Sounds like a cheap-o power supply to me. I would get a quality PSU like Corsair and see if that fixes your problem.

Windows 7: freezing/crashing

freezing/crashing problems?