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Windows 7: BSOD on Asus Laptop - help!


19 May 2011   #1

Windows 7 Home Premium 64-bit
 
 
BSOD on Asus Laptop - help!

Hello everyone,

First post - wish it could be under different circumstances

I have had this Windows 7 Home Premium 64-bit Asus K52J laptop for just over a year, and unfortunately of late I have been a victim of BSOD. The frequency of these have increased over the last few weeks, and I have had enough.

These BSOD's tend to happen when I am web browsing, watching a youtube video, or browsing folders (I have noticed that sometimes it happens when I right-click files, folders, etc...)

This is my work laptop and I have a lot of important documents (which I of course backup) which I don't wish to lose or have corrupted due to these BSOD's.

Any help in this matter is MUCH appreciated!!

I have attached the necessary files outlined here - http://www.sevenforums.com/crashes-d...tructions.html

Some System Specs:

  • x64
  • OEM Windows 7 (original OS)
  • I have not reinstalled/formatted since I purchased this machine

If I have neglected to include any information, please let me know and I will do my best to provide it.

Just wondering what the cause of this could be and what steps I can take to stop this from happening entirely or prevent these from occurring as frequently as they are (happened 3 times today ).

Any help is appreciated.
Thanks in advance.


My System SpecsSystem Spec
.

21 May 2011   #2

Windows 7 Ultimate x86
 
 

Hi homerjoe and welcome to SF

2 crashes are blamed on
Code:
atikmdag.sys Tue Sep 28 21:41:26 2010 (4CA29946)
(your video driver)
try to update it here AMD Graphics Drivers & Software
3 crashes are blamed on
Code:
athrx.sys    Mon Oct 05 12:33:57 2009 (4ACA1FF5)
(your network driver)
You might find a better fitting driver here Atheros Communications


another important step to make your system stable:
Learn how to install Windows 7 Service Pack 1 (SP1)

Since 2 crashes might be the result of overheating, are your temperatures OK? check them with Real Temp - CPU temperature monitoring or with Core Temp

And just to cover the bases, do a full scan with this
Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\David\Desktop\BSODs\homerjoe\051911-16879-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`02c54000 PsLoadedModuleList = 0xfffff800`02e91e50
Debug session time: Thu May 19 13:22:36.049 2011 (GMT-4)
System Uptime: 0 days 5:41:55.594
Loading Kernel Symbols
...............................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
....................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+3741d5 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+58bc952f0163de78
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  5

EXCEPTION_RECORD:  fffff88002ffac48 -- (.exr 0xfffff88002ffac48)
ExceptionAddress: fffff88004b841d4 (atikmdag+0x00000000003741d4)
   ExceptionCode: 80000003 (Break instruction exception)
  ExceptionFlags: 00000000
NumberParameters: 1
   Parameter[0]: 0000000000000000

TRAP_FRAME:  fffff88002ffacf0 -- (.trap 0xfffff88002ffacf0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88002ffae88 rbx=0000000000000000 rcx=0000000000006003
rdx=fffff88002ffae88 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88004b841d5 rsp=fffff88002ffae80 rbp=fffffa8006716200
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
r11=fffff88002ffafb0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
atikmdag+0x3741d5:
fffff880`04b841d5 ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cbc42e to fffff80002cc46d0

STACK_TEXT:  
fffff880`02ff9d38 fffff800`02cbc42e : 00000000`00140f17 00000000`00000002 fffff880`02ffa4b0 fffff800`02cf16ec : nt!KeBugCheck
fffff880`02ff9d40 fffff800`02cea49d : fffff800`02ed2b7c fffff800`02e0ce3c fffff800`02c54000 fffff880`02ffac48 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`02ff9d70 fffff800`02cf1b10 : fffff800`02e13b0c fffff880`02ff9de8 fffff880`02ffac48 fffff800`02c54000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`02ff9da0 fffff800`02cfea6f : fffff880`02ffac48 fffff880`02ffa4b0 fffff880`00000000 fffffa80`00000004 : nt!RtlDispatchException+0x410
fffff880`02ffa480 fffff800`02cc3d42 : fffff880`02ffac48 00000000`00000001 fffff880`02ffacf0 fffff880`02ffafb0 : nt!KiDispatchException+0x16f
fffff880`02ffab10 fffff800`02cc1b74 : fffffa80`05c9f148 00000000`00000001 00000000`00000000 fffff880`018686a9 : nt!KiExceptionDispatch+0xc2
fffff880`02ffacf0 fffff880`04b841d5 : 00000000`00000001 00000000`00006003 fffff880`02ffafb0 fffffa80`04e4c000 : nt!KiBreakpointTrap+0xf4
fffff880`02ffae80 00000000`00000001 : 00000000`00006003 fffff880`02ffafb0 fffffa80`04e4c000 00000000`00000000 : atikmdag+0x3741d5
fffff880`02ffae88 00000000`00006003 : fffff880`02ffafb0 fffffa80`04e4c000 00000000`00000000 fffffa80`050ac250 : 0x1
fffff880`02ffae90 fffff880`02ffafb0 : fffffa80`04e4c000 00000000`00000000 fffffa80`050ac250 fffffa80`045648b0 : 0x6003
fffff880`02ffae98 fffffa80`04e4c000 : 00000000`00000000 fffffa80`050ac250 fffffa80`045648b0 00000000`00000000 : 0xfffff880`02ffafb0
fffff880`02ffaea0 00000000`00000000 : fffffa80`050ac250 fffffa80`045648b0 00000000`00000000 00000300`00000556 : 0xfffffa80`04e4c000


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmdag+3741d5
fffff880`04b841d5 ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  atikmdag+3741d5

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ca29946

FAILURE_BUCKET_ID:  X64_0x1E_atikmdag+3741d5

BUCKET_ID:  X64_0x1E_atikmdag+3741d5

Followup: MachineOwner
---------

3: kd> lmntsm
start             end                 module name
fffff880`00f7e000 fffff880`00fd5000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`03e89000 fffff880`03f13000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04200000 fffff880`04216000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`01185000 fffff880`01190000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`011f0000 fffff880`011fd000   AsDsm    AsDsm.sys    Fri Feb 13 01:14:26 2009 (49950FC2)
fffff880`059f7000 fffff880`059ff000   ASMMAP64 ASMMAP64.sys Thu Jul 02 05:13:26 2009 (4A4C7A36)
fffff880`01147000 fffff880`01150000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01150000 fffff880`0117a000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`04431000 fffff880`045ae000   athrx    athrx.sys    Mon Oct 05 12:33:57 2009 (4ACA1FF5)
fffff880`052ed000 fffff880`0530e000   AtiHdmi  AtiHdmi.sys  Wed Sep 30 09:54:46 2009 (4AC36326)
fffff880`04810000 fffff880`04fe6000   atikmdag atikmdag.sys Tue Sep 28 21:41:26 2010 (4CA29946)
fffff880`0434f000 fffff880`0439a000   atikmpag atikmpag.sys Tue Sep 28 21:14:49 2010 (4CA29309)
fffff880`043df000 fffff880`043e7000   ATK64AMD ATK64AMD.sys Tue May 12 21:04:54 2009 (4A0A1CB6)
fffff960`00890000 fffff960`008f1000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`053df000 fffff880`053fc000   avgntflt avgntflt.sys Thu Nov 11 10:59:48 2010 (4CDC12F4)
fffff880`04307000 fffff880`04329000   avipbb   avipbb.sys   Mon Feb 22 05:08:50 2010 (4B8257B2)
fffff880`00d9a000 fffff880`00da6000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`02c46000 fffff880`02c4d000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`042f6000 fffff880`04307000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`0667a000 fffff880`06698000   bowser   bowser.sys   Wed Feb 23 00:15:06 2011 (4D6497DA)
fffff960`00780000 fffff960`007a7000   cdd      cdd.dll      unavailable (00000000)
fffff880`02c13000 fffff880`02c3d000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`0580e000 fffff880`058bf000   CHDRT64  CHDRT64.sys  Fri Oct 30 13:50:02 2009 (4AEB274A)
fffff880`00ebe000 fffff880`00f7e000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`013d0000 fffff880`01400000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00cf4000 fffff880`00d52000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04ff5000 fffff880`04ff9500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`014f7000 fffff880`0156a000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00ff5000 fffff880`00ffe000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`043e7000 fffff880`043f7000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`058cb000 fffff880`058d9000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`042d8000 fffff880`042f6000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`042c9000 fffff880`042d8000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`015d1000 fffff880`015e7000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0534b000 fffff880`0536d000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`05373000 fffff880`05386000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`058d9000 fffff880`059f5000   dump_iaStor dump_iaStor.sys Fri Aug 07 08:23:37 2009 (4A7C1CC9)
fffff880`058bf000 fffff880`058cb000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`040c4000 fffff880`041b8000   dxgkrnl  dxgkrnl.sys  Tue Jan 25 23:22:56 2011 (4D3FA1A0)
fffff880`041b8000 fffff880`041fe000   dxgmms1  dxgmms1.sys  Tue Jan 25 23:22:12 2011 (4D3FA174)
fffff880`0439a000 fffff880`043bc000   ETD      ETD.sys      Thu Oct 15 05:23:18 2009 (4AD6EA06)
fffff880`06d75000 fffff880`06dab000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`011dc000 fffff880`011f0000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01190000 fffff880`011dc000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0157b000 fffff880`01585000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`0143a000 fffff880`01474000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
fffff880`0162b000 fffff880`01675000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`043bc000 fffff880`043c9000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`02c0b000 fffff800`02c54000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04000000 fffff880`04024000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04024000 fffff880`04035000   HECIx64  HECIx64.sys  Thu Sep 17 15:54:16 2009 (4AB293E8)
fffff880`053a3000 fffff880`053bc000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`039f3000 fffff880`039fb080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`039e5000 fffff880`039f3000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`02d27000 fffff880`02def000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`017eb000 fffff880`017f4000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`0409c000 fffff880`040ba000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0102b000 fffff880`01147000   iaStor   iaStor.sys   Fri Aug 07 08:23:37 2009 (4A7C1CC9)
fffff880`043c9000 fffff880`043df000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`045bb000 fffff880`045e2000   jmcr     jmcr.sys     Tue Aug 18 04:23:06 2009 (4A8A64EA)
fffff880`045e2000 fffff880`045fd000   JME      JME.sys      Fri Aug 14 02:35:51 2009 (4A8505C7)
fffff880`04800000 fffff880`0480f000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`040ba000 fffff880`040c2000   kbfiltr  kbfiltr.sys  Mon Jul 20 05:21:42 2009 (4A643726)
fffff800`00b96000 fffff800`00ba0000   kdcom    kdcom.dll    Sat Feb 05 07:21:45 2011 (4D4D40D9)
fffff880`00dbb000 fffff880`00dfe000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`014dd000 fffff880`014f7000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01600000 fffff880`0162b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`0536d000 fffff880`05372200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`05221000 fffff880`05236000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`053bc000 fffff880`053df000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`01000000 fffff880`01009000   lullaby  lullaby.sys  Wed Jun 17 22:45:32 2009 (4A39AA4C)
fffff880`00c9c000 fffff880`00ce0000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`039d7000 fffff880`039e5000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`04fe6000 fffff880`04ff5000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05800000 fffff880`0580d000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00c6c000 fffff880`00c86000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`06698000 fffff880`066b0000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`066b0000 fffff880`066dd000   mrxsmb   mrxsmb.sys   Wed Feb 23 00:15:23 2011 (4D6497EB)
fffff880`066dd000 fffff880`0672b000   mrxsmb10 mrxsmb10.sys Wed Feb 23 00:15:14 2011 (4D6497E2)
fffff880`0672b000 fffff880`0674e000   mrxsmb20 mrxsmb20.sys Wed Feb 23 00:15:13 2011 (4D6497E1)
fffff880`0117a000 fffff880`01185000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`02cab000 fffff880`02cb6000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fde000 fffff880`00fe8000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`0147f000 fffff880`014dd000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`042be000 fffff880`042c9000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`017d9000 fffff880`017eb000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01687000 fffff880`01779000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0423a000 fffff880`04246000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`05236000 fffff880`05249000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`03e55000 fffff880`03e84000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`052d8000 fffff880`052ed000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03f9d000 fffff880`03fac000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03f13000 fffff880`03f58000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01779000 fffff880`017d9000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`02cb6000 fffff880`02cc7000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`042b2000 fffff880`042be000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c54000 fffff800`03230000   nt       ntkrnlmp.exe Sat Apr 09 00:14:44 2011 (4D9FDD34)
fffff880`0122d000 fffff880`013d0000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02c3d000 fffff880`02c46000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`02cd4000 fffff880`02d27000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`03f61000 fffff880`03f87000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00d85000 fffff880`00d9a000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d52000 fffff880`00d85000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00eb3000 fffff880`00eba000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00c5c000 fffff880`00c6c000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0156a000 fffff880`0157b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0674e000 fffff880`067f4000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`0530e000 fffff880`0534b000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00ce0000 fffff880`00cf4000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`04216000 fffff880`0423a000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04246000 fffff880`04261000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`03fc7000 fffff880`03fe8000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`01009000 fffff880`01023000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`04261000 fffff880`042b2000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`02c90000 fffff880`02c99000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02c99000 fffff880`02ca2000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02ca2000 fffff880`02cab000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01400000 fffff880`0143a000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`05249000 fffff880`05261000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04400000 fffff880`0442f000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`067f4000 fffff880`067ff000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`039ce000 fffff880`039d6a80   sncduvc  sncduvc.SYS  Mon Dec 29 04:14:26 2008 (495894F2)
fffff880`03805000 fffff880`039bc600   snp2uvc  snp2uvc.sys  Wed May 20 04:11:05 2009 (4A13BB19)
fffff880`01675000 fffff880`0167d000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`06cdc000 fffff880`06d71000   srv      srv.sys      Wed Feb 23 00:16:24 2011 (4D649828)
fffff880`06c75000 fffff880`06cdc000   srv2     srv2.sys     Wed Feb 23 00:15:59 2011 (4D64980F)
fffff880`06600000 fffff880`0662d000   srvnet   srvnet.sys   Wed Feb 23 00:15:49 2011 (4D649805)
fffff880`0662d000 fffff880`06635000   SSPORT   SSPORT.sys   Thu Aug 11 19:07:32 2005 (42FBDA34)
fffff880`039bd000 fffff880`039cdd00   STREAM   STREAM.SYS   Mon Jul 13 20:06:18 2009 (4A5BCBFA)
fffff880`045fd000 fffff880`045fe480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01803000 fffff880`01a00000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`06635000 fffff880`06647000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`02cc7000 fffff880`02cd4000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01200000 fffff880`0121e000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03e41000 fffff880`03e55000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`03e00000 fffff880`03e41000   truecrypt truecrypt.sys Sun Sep 05 10:23:16 2010 (4C83A7D4)
fffff960`004a0000 fffff960`004aa000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04329000 fffff880`0434f000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`03fe8000 fffff880`03ffa000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05386000 fffff880`053a3000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`059f5000 fffff880`059f6f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04035000 fffff880`04046000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`0527e000 fffff880`052d8000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04046000 fffff880`0409c000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`06c35000 fffff880`06c50000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`00fe8000 fffff880`00ff5000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`02c4d000 fffff880`02c5b000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02c5b000 fffff880`02c80000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00da6000 fffff880`00dbb000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01585000 fffff880`015d1000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`045ae000 fffff880`045bb000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`03f87000 fffff880`03f9d000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`03fac000 fffff880`03fc7000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02c80000 fffff880`02c90000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e00000 fffff880`00ea4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ea4000 fffff880`00eb3000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03f58000 fffff880`03f61000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00050000 fffff960`00362000   win32k   win32k.sys   unavailable (00000000)
fffff880`00fd5000 fffff880`00fde000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`05200000 fffff880`05221000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`06dab000 fffff880`06ddc000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`06c33000 fffff880`06c35000   MSPCLOCK.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06c31000 fffff880`06c33000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06c00000 fffff880`06c31000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06ddc000 fffff880`06df7000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06dab000 fffff880`06ddc000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06c31000 fffff880`06c4c000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06c00000 fffff880`06c31000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06dbb000 fffff880`06dd6000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06db9000 fffff880`06dbb000   MSPCLOCK.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06db7000 fffff880`06db9000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06db5000 fffff880`06db7000   MSPCLOCK.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06db3000 fffff880`06db5000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06dab000 fffff880`06db3000   lvupdtio.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06c00000 fffff880`06c71000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06d73000 fffff880`06d75000   MSPCLOCK.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06d71000 fffff880`06d73000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0674e000 fffff880`0675e000   DgiVecp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`015e7000 fffff880`015f5000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02cdf000 fffff880`02dfb000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02c00000 fffff880`02c13000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
My System SpecsSystem Spec
09 Jun 2011   #3

Windows 7 Home Premium 64-bit
 
 

Thanks so much for taking time out of your day to help me out, I really appreciate it.

I've gone and updated both my WLAN and my display drivers.

I have also installed RealTemp 360.

I am in the process of updating my windows 7 to SP1.

I was just wondering what temperatures I should be looking for which would be considered dangerous or otherwise unhealthy for my system. All of my crashes have been during web browsing and not during any sort of gaming or anything which I would consider to be GPU or CPU intensive.

Thanks again!

-Joe
My System SpecsSystem Spec
.


10 Jun 2011   #4

Windows 7 Ultimate x86
 
 

You're very welcome. Judging from the facts so far, it might well be that temperature plays a big role in this.
I have no experience with Intel mobile CPUs but I've been told that they run hotter than their AMD counter parts. So I can only judge from common sense and say anything above 70C is probably undesirable. Considering the age of your computer, you might want to go to your local office supply store and pick up a few cans of air. Completely evacuate all cooling vents of dust, pay extremely close attention to the ones that feed air to the CPU heatsink. (I have to clean out my desktop about every 6 month...and boy does it collect dust Not sure if you can get there...the best would be blowing out all dust from the heatsink fins and the fan blades as well.

-DG
My System SpecsSystem Spec
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