MapleSEA BSOD


  1. Posts : 3
    Window 7 Ultimate 32bit
       #1

    MapleSEA BSOD


    Hi Seven Forums! I recently encounter bluescreen while playing MapleSEA. My laptop's screen turns blue and restart itself once i click the gateway i want to play in. This game is suppose not to have compability problem again since the gamemaster had change the system requirement to Window 7>> MapleSEA — Download Game Client
    However i still encounter bluescreen problem, anyone can help me out?
      My Computer


  2. Posts : 3
    Window 7 Ultimate 32bit
    Thread Starter
       #2

    Anyone help me pls?
      My Computer


  3. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #3

    MapleSea is known to cause a lot of BSODs on Windows 7. Its only up to the software vendor to fix the issue
    Remove MapleSea to stop your BSODs
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000008E, {c000001d, 82c8f0e7, 8c53fcc0, 0}
    
    Probably caused by : ntkrpamp.exe ( nt!KiTrap07+cf )
    
    
    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c000001d, The exception code that was not handled
    Arg2: 82c8f0e7, The address that the exception occurred at
    Arg3: 8c53fcc0, Trap Frame
    Arg4: 00000000
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.
    
    FAULTING_IP: 
    nt!KiTrap07+cf
    82c8f0e7 0fae29          xrstor  [ecx]
    
    TRAP_FRAME:  8c53fcc0 -- (.trap 0xffffffff8c53fcc0)
    ErrCode = 00000000
    eax=00000007 ebx=80010031 ecx=8c53fdc0 edx=00000000 esi=08ca34e0 edi=875de790
    eip=82c8f0e7 esp=8c53fd34 ebp=8c53fd34 iopl=0         nv up di pl nz na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010006
    nt!KiTrap07+0xcf:
    82c8f0e7 0fae29          xrstor  [ecx]
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x8E
    
    PROCESS_NAME:  MapleStory.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 071d4f50 to 82c8f0e7
    
    FAILED_INSTRUCTION_ADDRESS: 
    nt!KiTrap07+cf
    82c8f0e7 0fae29          xrstor  [ecx]
    
    STACK_TEXT:  
    8c53fd34 071d4f50 badb0d00 071d1e80 00000000 nt!KiTrap07+0xcf
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    1388a070 00000000 00000000 00000000 00000000 0x71d4f50
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!KiTrap07+cf
    82c8f0e7 0fae29          xrstor  [ecx]
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nt!KiTrap07+cf
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrpamp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fd753
    
    FAILURE_BUCKET_ID:  0x8E_BAD_IP_nt!KiTrap07+cf
    
    BUCKET_ID:  0x8E_BAD_IP_nt!KiTrap07+cf
    
    Followup: MachineOwner
    ---------
      My Computer


  4. Posts : 3
    Window 7 Ultimate 32bit
    Thread Starter
       #4

    Will the bluescreen get fix if i remove ntkrpamp.exe ( nt!KiTrap07+cf )? If yes, where can i find it?
      My Computer


  5. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #5

    Jordanavo said:
    Will the bluescreen get fix if i remove ntkrpamp.exe ( nt!KiTrap07+cf )? If yes, where can i find it?
    No ntkrpamp.exe is a core OS file, it should not be removed.
    However your BSODs will be fixed if you removed MapleSEA
      My Computer


 

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