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HELP! Having a BSOD and sudden restart in my newly laptop!
Hello, I just bought my HP g4-1025tx 3 weeks back and since the initial week after i bought. It keep restart and i personally thought this is something normal but the more frequent it happen, the more weird it is.
I have no idea of how to solve it. This is what has been shown in the report:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 17417
Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000406F8
BCP4: FFFFF80002E48EB0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\052011-24897-01.dmp
C:\Users\Tham nyap Fu\AppData\Local\Temp\WER-52556-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I wish someone can help me on this.May I know what are those further detailed information or steps required in order to solve it? your work is greatly appreciated.
http://cid-21d9c51ea280f5d4.office.l...20-eantham.zip
Thanks you!
Last edited by eantham; 20 May 2011 at 03:38. Reason: Full report