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Windows 7: BSOD 3b


20 May 2011   #1

Windows 7 Professional 64bit
 
 
BSOD 3b

Hi,

I have recently had a few BSOD and im trying to figure out what might have caused it but can't really tell what caused it , so im comming here for help, ive tried going over the dump file but to me it didnt make sense since both bluescreen viewer and dbg told me it was the ntoskrnl.

Any help will be appreciated.

My System SpecsSystem Spec
.

20 May 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kazed View Post
Hi,

I have recently had a few BSOD and im trying to figure out what might have caused it but can't really tell what caused it , so im comming here for help, ive tried going over the dump file but to me it didnt make sense since both bluescreen viewer and dbg told me it was the ntoskrnl.

Any help will be appreciated.
This one was Related to ksaud.sys WDM USB Audio Driver from Creative Technology Ltd. I would re-install using the newest driver you can find. I know Creative can be painful as I have their card as well.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\052111-18486-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`02c10000 PsLoadedModuleList = 0xfffff800`02e4de50
Debug session time: Fri May 20 22:20:35.395 2011 (GMT-4)
System Uptime: 0 days 21:16:47.158
Loading Kernel Symbols
...............................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000046, fffff80002caf0b4, fffff88014acadb0, 0}

Unable to load image \SystemRoot\system32\drivers\ksaud.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ksaud.sys
*** ERROR: Module load completed but symbols could not be loaded for ksaud.sys
Probably caused by : ksaud.sys ( ksaud+3ea42 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000046, Exception code that caused the bugcheck
Arg2: fffff80002caf0b4, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88014acadb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000046 - An attempt to release a mutant object was made by a thread that was not the owner of the mutant object.

FAULTING_IP: 
nt!RtlRaiseStatus+18
fffff800`02caf0b4 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h]

CONTEXT:  fffff88014acadb0 -- (.cxr 0xfffff88014acadb0)
rax=0000000000000000 rbx=00000000c0000046 rcx=fffff88014acadb0
rdx=0000000000000001 rsi=0000000000000001 rdi=fffff80002dfae80
rip=fffff80002caf0b4 rsp=fffff88014acacf0 rbp=0000000000000000
 r8=0000000000000000  r9=0000000000000000 r10=fffffffffffffffe
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=fffffa800c84c7b0 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000286
nt!RtlRaiseStatus+0x18:
fffff800`02caf0b4 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h] ss:0018:fffff880`14acaea8=fffff80002caf0b4
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  audiodg.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002c89610 to fffff80002caf0b4

STACK_TEXT:  
fffff880`14acacf0 fffff800`02c89610 : fffffa80`0a9245e8 00000000`00000000 00000000`00000000 00000000`00000000 : nt!RtlRaiseStatus+0x18
fffff880`14acb290 fffff880`0646ea42 : 00000000`00000001 fffffa80`00000001 00000000`00000000 fffff880`14acb500 : nt!KeReleaseMutant+0x260
fffff880`14acb340 00000000`00000001 : fffffa80`00000001 00000000`00000000 fffff880`14acb500 00000000`00000000 : ksaud+0x3ea42
fffff880`14acb348 fffffa80`00000001 : 00000000`00000000 fffff880`14acb500 00000000`00000000 fffff880`014d20a2 : 0x1
fffff880`14acb350 00000000`00000000 : fffff880`14acb500 00000000`00000000 fffff880`014d20a2 00000000`00000002 : 0xfffffa80`00000001


FOLLOWUP_IP: 
ksaud+3ea42
fffff880`0646ea42 ??              ???

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  ksaud+3ea42

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: ksaud

IMAGE_NAME:  ksaud.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4b26f352

STACK_COMMAND:  .cxr 0xfffff88014acadb0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_ksaud+3ea42

BUCKET_ID:  X64_0x3B_ksaud+3ea42

Followup: MachineOwner
---------
My System SpecsSystem Spec
20 May 2011   #3

Windows 7 Professional 64bit
 
 

Hmm it is the newest drivers for this card, not more than 14 days ago since i reinstalled my whole machine since i just hooked it up with a i7 2600k the new sabertooth p67 b3 revision and 8gig ddr3 vengeance.

But ill try and reinstall it.

Dont know if it was because i was eve online plus i was watching a movie, even though i did ESC in Eve and winged off audio enabled since i didnt want it disturbing my movie.

havent had any bsod's since, but havent tried playing a movie either with Eve, but i unplugged my usb creative 5.1 and just using my onboard from my sabertooth instead.
My System SpecsSystem Spec
.


Reply

 BSOD 3b




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