Huge problem. help please ::)

Page 2 of 2 FirstFirst 12

  1. Posts : 6
    window 7
    Thread Starter
       #11

    FredeGail said:
    Is it possible to use Windows?

    If so, you might be in "safe-mode". If you wonder what Microsoft says about this mode, they say;

    Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words "Safe Mode" appear in the corners of the display to identify which Windows mode you are using. If an existing problem does not reappear when you start in safe mode, you can eliminate the default settings and basic device drivers as possible causes.
    Now, if you can go into Windows 7, if it's ugly or not, try to right-click on your desktop with your cursor, and go to Personalize, see if it's has changed the theme.
    Maybe Windows has been chosen the graphics, animations, transparentness etc. due to your computers performance!

    Eventho, your problem seems more difficult, we'll figure it out together, don't worry. You came to the right place!
    Did you have experienced any errors and so on? Have you been installing any software that could cause your problem?

    Let's get some other suggestions on from other members, otherwise my suggestion would be to do a System Restore. But I would wait to hear some other suggestions first.

    System Restore

    If you cannot get into Windows, i'm sure you have a DVD you can bootup from, and do your restore, but again, let other people come with their suggestions.

    Hope this helps!
    Best Regards,
    I tried to do a system restore but it tells me that there is an error. And I also installed kaspersky via my usb flash drive. I made it analyze the computer but it didnt do anything...
    And I'm not in safe mode, I always chose the normal one.
      My Computer


  2. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #12

    I see.
    What error did your Restore came with?
      My Computer


  3. Posts : 6
    window 7
    Thread Starter
       #13

    FredeGail said:
    I see.
    What error did your Restore came with?
    It says " a component of the vss service encountered an error."

    A friend told me that what I should try is to open the task bar when I turn on my computer, So I could try to stop the virus from there (by stopping the programm)
    There was 5 of them that I did not know, and unfortunately I could not delete them!

    they're called: Winlogon, Atiedxx.exe, ccsvchst.exe (symantec in the description), consent.exe, csrss.exe.

    I don't know what those are but I think they might be the cause of all my problems. Do you guys think that those are virus? Like trojan horses or something?
      My Computer


  4. Posts : 10,994
    Win 7 Pro 64-bit
       #14

    The winlogon has to do with the Windows Log On service.
    Atiedxx.exe is usually found if the computer has an AMD ATI Radeon video card.
    ccsvchst.exe is installed with Norton products (Symantec is Norton's parent company.)
    consent.exe is a part of the Microsoft User Account Control.
    csrss.exe could be a virus. See this article for more info:

    csrss.exe - csrss - Process Information
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:32.
Find Us