New
#11
It says " a component of the vss service encountered an error."
A friend told me that what I should try is to open the task bar when I turn on my computer, So I could try to stop the virus from there (by stopping the programm)
There was 5 of them that I did not know, and unfortunately I could not delete them!
they're called: Winlogon, Atiedxx.exe, ccsvchst.exe (symantec in the description), consent.exe, csrss.exe.
I don't know what those are but I think they might be the cause of all my problems. Do you guys think that those are virus? Like trojan horses or something?
The winlogon has to do with the Windows Log On service.
Atiedxx.exe is usually found if the computer has an AMD ATI Radeon video card.
ccsvchst.exe is installed with Norton products (Symantec is Norton's parent company.)
consent.exe is a part of the Microsoft User Account Control.
csrss.exe could be a virus. See this article for more info:
csrss.exe - csrss - Process Information