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Windows 7: Print screen crash

21 May 2011   #1
Ryanbeyer

Windows 7 home premium 64 bit
 
 
Print screen crash

I am new here, If I am doing something wrong please correct me.

Whenever I try to take a screen shot, my whole computer will freeze, my mouse will not move, and the hard drive light stopes blinking. I can get away with using fraps and other screentaking programs, but, I believe, it is also affecting autocad inventor, which I recently purchased. When ever I open the program, it will begin to load, then it will lock up the same way it does for a screen shot. ITunes used to do this, but it started to work after the iTunes 10 update. I have had this problem for roughly 6 months. Using a restor point is not possible. I have tried this many times.

Any feedback will be greatly appreciated.


My System SpecsSystem Spec
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22 May 2011   #2
nitroman84

windows 7 Pro 64Bit
 
 

Hello Ryan,

Before we can really dive in and help you it would be great if your System spec was filled out so the hardware you use is known. Without any further details your problem will be hard to pinpoint.
My System SpecsSystem Spec
22 May 2011   #3
Ryanbeyer

Windows 7 home premium 64 bit
 
 

All updated. If you need any more info, just ask.
My System SpecsSystem Spec
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22 May 2011   #4
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

What program are you using to take the screen shot that causes the freeze ?
My System SpecsSystem Spec
22 May 2011   #5
Ryanbeyer

Windows 7 home premium 64 bit
 
 

None, just normal window screen print.

To take screen shots, in battle field 1942, the best game ever, I use fraps. But I only use it for that. (i had to change the capture key, pushing prt scr in any window/ application, will freeze my computer.
My System SpecsSystem Spec
22 May 2011   #6
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Have you tried using the Snipping Tool in win7 ?

How to Use the Snipping Tool in Vista - Vista Forums




Aslo the Free version of FastStone works well

FastStone Screen Capture - The Best Screen Capture Software

My System SpecsSystem Spec
22 May 2011   #7
Ryanbeyer

Windows 7 home premium 64 bit
 
 

Ok, as that will alow me to take screen shots, Which is nice. It will not fix my issue with autodesk inevtor 2012 loading will it?

Is the prt scr/ sysrq button crashing my computer and inventor crashing on loading related?

I appreciate your fast responce time
My System SpecsSystem Spec
22 May 2011   #8
Ryanbeyer

Windows 7 home premium 64 bit
 
 

i found the problem while searching other forums...

i had to goto run/msconfig/boot/advanced options/ and turn off debug

thank you everyone for your time
My System SpecsSystem Spec
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 Print screen crash




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