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Windows 7: Windows 7 Ultimate 32 bit


22 May 2011   #1

Windows 7 Ultimate x32
 
 
MapleStorySea BSOD 0x000008e

Windows 7 Ultimate 32 bit


BSOD when running MapleSea..Please help..

My System SpecsSystem Spec
.

22 May 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by thug91 View Post
Windows 7 Ultimate 32 bit


BSOD when running MapleSea..Please help..
No DMP files included in upload. Try this moethod instead.




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
22 May 2011   #3

Windows 7 Ultimate x32
 
 

There is no content inside the minidump folder..
Is it now I need to run the MapleStory and let it get into the BSOD again?!
My System SpecsSystem Spec
.


23 May 2011   #4

Windows 7 Ultimate x32
 
 

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
copy means cut or just copy?!

Can you kindly explain more clearly for me?
I have changed the start up and recovery setting.. what should I do now?!
My System SpecsSystem Spec
23 May 2011   #5

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by thug91 View Post
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
copy means cut or just copy?!

Can you kindly explain more clearly for me?
I have changed the start up and recovery setting.. what should I do now?!
Sure sorry

Drag the DMP files from the minidump folder to your desktop. Then compress them using winzip (or other compression utility). Attach the zip file to your next post using the "attachment" icon (shaped like a paper clip) in the reply form.

The upper size limit is about 1 Mb so if it is larger break it into smaller pieces.


Ken
My System SpecsSystem Spec
23 May 2011   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by thug91 View Post
There is no content inside the minidump folder..
Is it now I need to run the MapleStory and let it get into the BSOD again?!
If there are no dumps in minidump, and you have configured your cpanel to make them , then you wait for the next BSOD (or two would be better)


Ken
My System SpecsSystem Spec
23 May 2011   #7

Windows 7 Ultimate x32
 
 

thanks for your guidance..
and now,
I've found a content inside minidump folder after getting into BSOD again.

Attachment 156101
My System SpecsSystem Spec
23 May 2011   #8

Windows 7 Ultimate x32
 
 

uploaded Perfmom report plus the Window_NT6..

Attachment 156103
My System SpecsSystem Spec
11 Jun 2011   #9

Windows 7 Ultimate x32
 
 

To zigzag3143,

So far how is minidump?!
My System SpecsSystem Spec
13 Jun 2011   #10

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by thug91 View Post
To zigzag3143,

So far how is minidump?!
Sorry about missing these but no DMP files included in the upload please try this method.





To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
Reply

 Windows 7 Ultimate 32 bit




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