BSOD help required with minidump file..


  1. Posts : 2
    Windows 7 Professional 32bit
       #1

    BSOD help required with minidump file..


    Hey all,

    I have the following minidump file from my system directory..
    I experience BSODs when I put my Win7 32bit laptop to sleep (not often, but very unpredictable)..

    I tried using win bg but even with symbols, I'm get some ntls___.exe errror.

    I've uploaded the dump..if anyone could please tell me what the problem could be, would be very helpful!

    Thanks in advance!!
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    reddox said:
    Hey all,

    I have the following minidump file from my system directory..
    I experience BSODs when I put my Win7 32bit laptop to sleep (not often, but very unpredictable)..

    I tried using win bg but even with symbols, I'm get some ntls___.exe errror.

    I've uploaded the dump..if anyone could please tell me what the problem could be, would be very helpful!

    Thanks in advance!!

    This one was related to netw5v32.sys (your network driver). I would re-install with the newest version available.



    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\052411-26769-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`8296cad4?
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0x82846000 PsLoadedModuleList = 0x8298e810
    Debug session time: Tue May 24 14:17:49.058 2011 (GMT-4)
    System Uptime: 10 days 7:38:08.455
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................
    Loading User Symbols
    Loading unloaded module list
    ..................................................
    0: kd> !analyze-v
    No export analyze-v found
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 00000003, A device object has been blocking an Irp for too long a time
    Arg2: 85196030, Physical Device Object of the stack
    Arg3: 8296cae0, Functional Device Object of the stack
    Arg4: 84c994b8, The blocked IRP
    
    Debugging Details:
    ------------------
    
    *** WARNING: Unable to verify timestamp for netw5v32.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v32.sys
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IRP_ADDRESS:  84c994b8
    
    DEVICE_OBJECT: 857a4028
    
    DRIVER_OBJECT: 84cbbe30
    
    IMAGE_NAME:  netw5v32.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  49cba8fd
    
    MODULE_NAME: netw5v32
    
    FAULTING_MODULE: 8ec23000 netw5v32
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from 82882054 to 82922d10
    
    STACK_TEXT:  
    8296ca94 82882054 0000009f 00000003 85196030 nt!KeBugCheckEx+0x1e
    8296cb00 828818e8 8296cba0 00000000 82979280 nt!PopCheckIrpWatchdog+0x1f5
    8296cb38 828b004d 82987a20 00000000 e34ba658 nt!PopCheckForIdleness+0x73
    8296cb7c 828afff1 8296fd20 8296cca8 00000001 nt!KiProcessTimerDpcTable+0x50
    8296cc68 828afeae 8296fd20 8296cca8 00000000 nt!KiProcessExpiredTimerList+0x101
    8296ccdc 828ae20e 0367fbd9 8482d8c8 82979280 nt!KiTimerExpiration+0x25c
    8296cd20 828ae038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
    8296cd24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  0x9F_IMAGE_netw5v32.sys
    
    BUCKET_ID:  0x9F_IMAGE_netw5v32.sys
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    Windows 7 Professional 32bit
    Thread Starter
       #3

    Though win update found no driver update, the Intel driver update website did!
    Updated my intel pro wireless from 12.## to 13.##.

    Hope this solves it..thanks!
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    reddox said:
    Though win update found no driver update, the Intel driver update website did!
    Updated my intel pro wireless from 12.## to 13.##.

    Hope this solves it..thanks!

    We dont recommend using the windows update as it is often far behind the most current driver.
      My Computer


 

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