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Windows 7: BSOD help required with minidump file..

24 May 2011   #1

Windows 7 Professional 32bit
 
 
BSOD help required with minidump file..

Hey all,

I have the following minidump file from my system directory..
I experience BSODs when I put my Windows 7 32bit laptop to sleep (not often, but very unpredictable)..

I tried using win bg but even with symbols, I'm get some ntls___.exe errror.

I've uploaded the dump..if anyone could please tell me what the problem could be, would be very helpful!

Thanks in advance!!

My System SpecsSystem Spec
.

24 May 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by reddox View Post
Hey all,

I have the following minidump file from my system directory..
I experience BSODs when I put my Windows 7 32bit laptop to sleep (not often, but very unpredictable)..

I tried using win bg but even with symbols, I'm get some ntls___.exe errror.

I've uploaded the dump..if anyone could please tell me what the problem could be, would be very helpful!

Thanks in advance!!

This one was related to netw5v32.sys (your network driver). I would re-install with the newest version available.



Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\052411-26769-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`8296cad4?
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x82846000 PsLoadedModuleList = 0x8298e810
Debug session time: Tue May 24 14:17:49.058 2011 (GMT-4)
System Uptime: 10 days 7:38:08.455
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
..................................................
0: kd> !analyze-v
No export analyze-v found
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 85196030, Physical Device Object of the stack
Arg3: 8296cae0, Functional Device Object of the stack
Arg4: 84c994b8, The blocked IRP

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for netw5v32.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v32.sys

DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  84c994b8

DEVICE_OBJECT: 857a4028

DRIVER_OBJECT: 84cbbe30

IMAGE_NAME:  netw5v32.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49cba8fd

MODULE_NAME: netw5v32

FAULTING_MODULE: 8ec23000 netw5v32

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 82882054 to 82922d10

STACK_TEXT:  
8296ca94 82882054 0000009f 00000003 85196030 nt!KeBugCheckEx+0x1e
8296cb00 828818e8 8296cba0 00000000 82979280 nt!PopCheckIrpWatchdog+0x1f5
8296cb38 828b004d 82987a20 00000000 e34ba658 nt!PopCheckForIdleness+0x73
8296cb7c 828afff1 8296fd20 8296cca8 00000001 nt!KiProcessTimerDpcTable+0x50
8296cc68 828afeae 8296fd20 8296cca8 00000000 nt!KiProcessExpiredTimerList+0x101
8296ccdc 828ae20e 0367fbd9 8482d8c8 82979280 nt!KiTimerExpiration+0x25c
8296cd20 828ae038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
8296cd24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  0x9F_IMAGE_netw5v32.sys

BUCKET_ID:  0x9F_IMAGE_netw5v32.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
27 May 2011   #3

Windows 7 Professional 32bit
 
 

Though win update found no driver update, the Intel driver update website did!
Updated my intel pro wireless from 12.## to 13.##.

Hope this solves it..thanks!
My System SpecsSystem Spec
.


27 May 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by reddox View Post
Though win update found no driver update, the Intel driver update website did!
Updated my intel pro wireless from 12.## to 13.##.

Hope this solves it..thanks!

We dont recommend using the windows update as it is often far behind the most current driver.
My System SpecsSystem Spec
Reply

 BSOD help required with minidump file..




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