Multiple BSOD Windows 7 Pro 64

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  1. Posts : 13
    MS Windows 7 64-bit SP1
       #1

    Multiple BSOD Windows 7 Pro 64


    Hi Guys,

    I've been having BSOD on my new system bought 2 weeks ago. It is driving me crazy and I cannot figure out what is happening. Many random and different BSODs. If anyone can please help me.

    Windows 7 Pro 64, 8gb ram, SSD 64gb, AMD x6 1100T

    All drivers are updated to the lastest version.

    It normally happens when the computer is idle and I am not here, only twice, including the last time I was working on the computer.

    Thanks,
    Erick
      My Computer


  2. Posts : 13
    MS Windows 7 64-bit SP1
    Thread Starter
       #2

    Hi,

    I had 2 new BSODs since last post, the last one is DRIVER_IRQL_NOT_LESS_OR_EQUAL.
    I appreciate any help.

    Thank you
      My Computer


  3. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #3

    The debugger mentions STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
    Usual causes: System service, Device driver, graphics driver, ?memory

    You ran windows memory diagnostic with no errors, it's not a good memory test.

    Run memtest86+ with all your RAM cards installed.
    This tutorial will explain it:RAM - Test with Memtest86+

    This needs to run for a full 7 passes, each test is important, best to run the test overnight.
    If you get any errors you can stop the test.


    D/L CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
    For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
    How to Post a Screenshot in Seven Forums
    Code:
     
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80003177d5f, Address of the instruction which caused the bugcheck
    Arg3: fffff8800a08d090, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    Debugging Details:
    ------------------
     
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    FAULTING_IP: 
    nt!IoRemoveIoCompletion+9f
    fffff800`03177d5f 8b4b10          mov     ecx,dword ptr [rbx+10h]
    CONTEXT:  fffff8800a08d090 -- (.cxr 0xfffff8800a08d090)
    rax=0000000000000000 rbx=0000000000000001 rcx=0000000000000000
    rdx=0000000000000000 rsi=0000000000000001 rdi=0000000000000000
    rip=fffff80003177d5f rsp=fffff8800a08da70 rbp=fffff8800a08dca0
     r8=fffffa8008b8e0e8  r9=0000000000000000 r10=ffffffffffffffdf
    r11=fffff880030a4100 r12=0000000000000000 r13=fffff8800a08db68
    r14=000000000326ec98 r15=0000000074c02450
    iopl=0         nv up ei ng nz na po cy
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010287
    nt!IoRemoveIoCompletion+0x9f:
    fffff800`03177d5f 8b4b10          mov     ecx,dword ptr [rbx+10h] ds:002b:00000000`00000011=????????
    Resetting default scope
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  chrome.exe
    CURRENT_IRQL:  0
    LAST_CONTROL_TRANSFER:  from fffff8000314bf75 to fffff80003177d5f
    STACK_TEXT:  
    fffff880`0a08da70 fffff800`0314bf75 : fffff880`00000000 fffff880`0a08db68 fffff880`0a08db60 00000000`0043b801 : nt!IoRemoveIoCompletion+0x9f
    fffff880`0a08db00 fffff800`02e8ef93 : fffffa80`08c88060 00000000`0326ec68 fffff880`0a08dbc8 fffff800`032b4716 : nt!NtRemoveIoCompletion+0x145
    fffff880`0a08dbb0 00000000`74c02e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0326ec48 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74c02e09
     
    FOLLOWUP_IP: 
    nt!IoRemoveIoCompletion+9f
    fffff800`03177d5f 8b4b10          mov     ecx,dword ptr [rbx+10h]
    SYMBOL_STACK_INDEX:  0
    SYMBOL_NAME:  nt!IoRemoveIoCompletion+9f
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nt
    IMAGE_NAME:  ntkrnlmp.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fdd5b
    STACK_COMMAND:  .cxr 0xfffff8800a08d090 ; kb
    FAILURE_BUCKET_ID:  X64_0x3B_nt!IoRemoveIoCompletion+9f
    BUCKET_ID:  X64_0x3B_nt!IoRemoveIoCompletion+9f
    Followup: MachineOwner
    ---------
    This is an outdated driver from Gigabyte EasyTune6.
    Uninstall this program it is known to cause crashes with win7.
    Code:
     GVTDrv64 GVTDrv64.sys Tue Sep 05 15:10:02 2006

    STOP 0x000000C2: BAD_POOL_CALLER
    Usual causes: Device driver, ?Memory
    Code:
     
    Event[8826]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2011-05-18T12:17:40.000
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: TradingStation
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000c2 (0x0000000000000007, 0x0000000000001097, 0x0000000000000000, 0xfffffa80066d3130). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 051811-10639-01.

    STOP 0x0000001A: MEMORY_MANAGEMENT
    Usual causes: Device driver, memory, kernel
    Code:
     
    Event[10905]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2011-05-16T19:52:51.000
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: TradingStation
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001a (0x0000000000000403, 0xfffff68000043ff8, 0x96b0000029cce867, 0xfffff68000043fe8). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id
      My Computer


  4. Posts : 13
    MS Windows 7 64-bit SP1
    Thread Starter
       #4

    Few more BSODs


    Hi Dave,

    Thanks so much for the help.
    Easy Tune 6 is now removed but I still have BSODs.

    Also run a 12 hours 8 pass memory test and everything is fine with them.

    I am sending the new attachments.


    Thank you,
    Erick
      My Computer


  5. Posts : 13
    MS Windows 7 64-bit SP1
    Thread Starter
       #5

    Hi,

    After I sent this message I enabled Driver Verifier, as per instructions in another post and restarted computer.
    As soon as I enter my password to login it crashed straight away.

    I am attaching the crashes again with the new one.

    Thanks,
    Erick
      My Computer


  6. Posts : 13
    MS Windows 7 64-bit SP1
    Thread Starter
       #6

    Hi,

    Before I went to bed this night I enabled Drivers Verifier and once again when I woke up it had crashed.

    Here are the files, with the Verifier enabled.

    Thanks,
    Erick
      My Computer


  7. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #7

    D/L CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
    For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
    How to Post a Screenshot in Seven Forums


    Disable Driver Verifier.


    Caused by memory mangement, post the info requested above.

    STOP 0x0000001A: MEMORY_MANAGEMENT
    Usual causes: Device driver, memory, kernel

    The MEMORY_MANAGEMENT bug check has a value of 0x0000001A. This indicates that a severe memory management error occurred.

    Code:
     
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000000411, The subtype of the bugcheck.
    Arg2: fffff6fc00018d30
    Arg3: 37100000031a6860
    Arg4: fffff6fc00018d21
    Debugging Details:
    ------------------
     
    BUGCHECK_STR:  0x1a_411
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  wmpnetwk.exe
    CURRENT_IRQL:  2
    TRAP_FRAME:  fffff8800b487a10 -- (.trap 0xfffff8800b487a10)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=000000000266f610
    rdx=00000000001f0003 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800031a6fe0 rsp=fffff8800b487ba8 rbp=fffff8800b487ca0
     r8=0000000000000000  r9=0000000000000000 r10=fffff800031a6fe0
    r11=fffff80002ee0f78 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    nt!NtCreateEvent:
    fffff800`031a6fe0 48895c2408      mov     qword ptr [rsp+8],rbx ss:0018:fffff880`0b487bb0=fffffa80098b6430
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff80002ebe9ad to fffff80002ee1d00
    STACK_TEXT:  
    fffff880`0b4876b8 fffff800`02ebe9ad : 00000000`0000001a 00000000`00000411 fffff6fc`00018d30 37100000`031a6860 : nt!KeBugCheckEx
    fffff880`0b4876c0 fffff800`02f13071 : 37100000`031a6860 fffff6fc`00018d30 0000007f`fffffff8 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x6061
    fffff880`0b487710 fffff800`02eff84f : 00000000`00000000 37a00000`031ba860 fffff880`0b487898 fffff800`03114500 : nt!MiResolveTransitionFault+0x381
    fffff880`0b4877a0 fffff800`02eefa2b : 00000000`000000d8 fffffa80`08ebdb30 fffffa80`08ebdb30 fffff800`02f0d890 : nt!MiDispatchFault+0x95f
    fffff880`0b4878b0 fffff800`02edfe2e : 00000000`00000008 fffff800`031a6fe0 fffff800`03069300 fffffa80`098b6430 : nt!MmAccessFault+0xe1b
    fffff880`0b487a10 fffff800`031a6fe0 : fffff800`02ee0f93 fffffa80`098b6430 00000000`0266f468 fffff880`0b487bc8 : nt!KiPageFault+0x16e
    fffff880`0b487ba8 fffff800`02ee0f93 : fffffa80`098b6430 00000000`0266f468 fffff880`0b487bc8 fffffa80`00000000 : nt!NtCreateEvent
    fffff880`0b487bb0 00000000`7745179a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0266f5c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7745179a
     
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    nt! ?? ::FNODOBFM::`string'+6061
    fffff800`02ebe9ad cc              int     3
    SYMBOL_STACK_INDEX:  1
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+6061
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nt
    IMAGE_NAME:  ntkrnlmp.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fdd5b
    FAILURE_BUCKET_ID:  X64_0x1a_411_VRF_nt!_??_::FNODOBFM::_string_+6061
    BUCKET_ID:  X64_0x1a_411_VRF_nt!_??_::FNODOBFM::_string_+6061
    Followup: MachineOwner
    ---------

    Are your two SSDs in RAID?

    Attach the Perfmon report in your next post.
    3. Run a System Health Report -
    START | type perfmon /report - a viewer will appear | Click on "File" and "Save As" an HTML file (default file extension)
    Last edited by Dave76; 01 Jun 2011 at 09:58.
      My Computer


  8. Posts : 13
    MS Windows 7 64-bit SP1
    Thread Starter
       #8

    Hi Dave,

    I post the CPUZ before, it is in the Files.zip

    Do you want me to post again?

    Thanks,
    Erick
      My Computer


  9. Posts : 13
    MS Windows 7 64-bit SP1
    Thread Starter
       #9

    Anyway, here they are.
    With a whole new lot of BSOD I got today
    Verifier is Disabled.

    Thanks heaps, Dave!
      My Computer


  10. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #10

    Much easier if you post them by this method, then they can be seen in the post, any one else trying to help can see them easily.

    For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
    How to Post a Screenshot in Seven Forums
      My Computer


 
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