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Windows 7: Multiple BSOD Windows 7 Pro 64


25 May 2011   #1

MS Windows 7 64-bit SP1
 
 
Multiple BSOD Windows 7 Pro 64

Hi Guys,

I've been having BSOD on my new system bought 2 weeks ago. It is driving me crazy and I cannot figure out what is happening. Many random and different BSODs. If anyone can please help me.

Windows 7 Pro 64, 8gb ram, SSD 64gb, AMD x6 1100T

All drivers are updated to the lastest version.

It normally happens when the computer is idle and I am not here, only twice, including the last time I was working on the computer.

Thanks,
Erick

My System SpecsSystem Spec
.

25 May 2011   #2

MS Windows 7 64-bit SP1
 
 

Hi,

I had 2 new BSODs since last post, the last one is DRIVER_IRQL_NOT_LESS_OR_EQUAL.
I appreciate any help.

Thank you
My System SpecsSystem Spec
27 May 2011   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

The debugger mentions STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

You ran windows memory diagnostic with no errors, it's not a good memory test.

Run memtest86+ with all your RAM cards installed.
This tutorial will explain it:RAM - Test with Memtest86+

This needs to run for a full 7 passes, each test is important, best to run the test overnight.
If you get any errors you can stop the test.


D/L CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums
Code:
 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80003177d5f, Address of the instruction which caused the bugcheck
Arg3: fffff8800a08d090, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
 
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP: 
nt!IoRemoveIoCompletion+9f
fffff800`03177d5f 8b4b10          mov     ecx,dword ptr [rbx+10h]
CONTEXT:  fffff8800a08d090 -- (.cxr 0xfffff8800a08d090)
rax=0000000000000000 rbx=0000000000000001 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000001 rdi=0000000000000000
rip=fffff80003177d5f rsp=fffff8800a08da70 rbp=fffff8800a08dca0
 r8=fffffa8008b8e0e8  r9=0000000000000000 r10=ffffffffffffffdf
r11=fffff880030a4100 r12=0000000000000000 r13=fffff8800a08db68
r14=000000000326ec98 r15=0000000074c02450
iopl=0         nv up ei ng nz na po cy
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010287
nt!IoRemoveIoCompletion+0x9f:
fffff800`03177d5f 8b4b10          mov     ecx,dword ptr [rbx+10h] ds:002b:00000000`00000011=????????
Resetting default scope
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  chrome.exe
CURRENT_IRQL:  0
LAST_CONTROL_TRANSFER:  from fffff8000314bf75 to fffff80003177d5f
STACK_TEXT:  
fffff880`0a08da70 fffff800`0314bf75 : fffff880`00000000 fffff880`0a08db68 fffff880`0a08db60 00000000`0043b801 : nt!IoRemoveIoCompletion+0x9f
fffff880`0a08db00 fffff800`02e8ef93 : fffffa80`08c88060 00000000`0326ec68 fffff880`0a08dbc8 fffff800`032b4716 : nt!NtRemoveIoCompletion+0x145
fffff880`0a08dbb0 00000000`74c02e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0326ec48 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74c02e09
 
FOLLOWUP_IP: 
nt!IoRemoveIoCompletion+9f
fffff800`03177d5f 8b4b10          mov     ecx,dword ptr [rbx+10h]
SYMBOL_STACK_INDEX:  0
SYMBOL_NAME:  nt!IoRemoveIoCompletion+9f
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fdd5b
STACK_COMMAND:  .cxr 0xfffff8800a08d090 ; kb
FAILURE_BUCKET_ID:  X64_0x3B_nt!IoRemoveIoCompletion+9f
BUCKET_ID:  X64_0x3B_nt!IoRemoveIoCompletion+9f
Followup: MachineOwner
---------
This is an outdated driver from Gigabyte EasyTune6.
Uninstall this program it is known to cause crashes with Windows 7.
Code:
 GVTDrv64 GVTDrv64.sys Tue Sep 05 15:10:02 2006

STOP 0x000000C2: BAD_POOL_CALLER
Usual causes: Device driver, ?Memory
Code:
 
Event[8826]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2011-05-18T12:17:40.000
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: TradingStation
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000c2 (0x0000000000000007, 0x0000000000001097, 0x0000000000000000, 0xfffffa80066d3130). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 051811-10639-01.

STOP 0x0000001A: MEMORY_MANAGEMENT
Usual causes: Device driver, memory, kernel
Code:
 
Event[10905]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2011-05-16T19:52:51.000
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: TradingStation
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001a (0x0000000000000403, 0xfffff68000043ff8, 0x96b0000029cce867, 0xfffff68000043fe8). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id
My System SpecsSystem Spec
.


31 May 2011   #4

MS Windows 7 64-bit SP1
 
 
Few more BSODs

Hi Dave,

Thanks so much for the help.
Easy Tune 6 is now removed but I still have BSODs.

Also run a 12 hours 8 pass memory test and everything is fine with them.

I am sending the new attachments.


Thank you,
Erick
My System SpecsSystem Spec
31 May 2011   #5

MS Windows 7 64-bit SP1
 
 

Hi,

After I sent this message I enabled Driver Verifier, as per instructions in another post and restarted computer.
As soon as I enter my password to login it crashed straight away.

I am attaching the crashes again with the new one.

Thanks,
Erick
My System SpecsSystem Spec
31 May 2011   #6

MS Windows 7 64-bit SP1
 
 

Hi,

Before I went to bed this night I enabled Drivers Verifier and once again when I woke up it had crashed.

Here are the files, with the Verifier enabled.

Thanks,
Erick
My System SpecsSystem Spec
01 Jun 2011   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

D/L CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums


Disable Driver Verifier.


Caused by memory mangement, post the info requested above.

STOP 0x0000001A: MEMORY_MANAGEMENT
Usual causes: Device driver, memory, kernel

The MEMORY_MANAGEMENT bug check has a value of 0x0000001A. This indicates that a severe memory management error occurred.

Code:
 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000000411, The subtype of the bugcheck.
Arg2: fffff6fc00018d30
Arg3: 37100000031a6860
Arg4: fffff6fc00018d21
Debugging Details:
------------------
 
BUGCHECK_STR:  0x1a_411
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  wmpnetwk.exe
CURRENT_IRQL:  2
TRAP_FRAME:  fffff8800b487a10 -- (.trap 0xfffff8800b487a10)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=000000000266f610
rdx=00000000001f0003 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800031a6fe0 rsp=fffff8800b487ba8 rbp=fffff8800b487ca0
 r8=0000000000000000  r9=0000000000000000 r10=fffff800031a6fe0
r11=fffff80002ee0f78 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!NtCreateEvent:
fffff800`031a6fe0 48895c2408      mov     qword ptr [rsp+8],rbx ss:0018:fffff880`0b487bb0=fffffa80098b6430
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80002ebe9ad to fffff80002ee1d00
STACK_TEXT:  
fffff880`0b4876b8 fffff800`02ebe9ad : 00000000`0000001a 00000000`00000411 fffff6fc`00018d30 37100000`031a6860 : nt!KeBugCheckEx
fffff880`0b4876c0 fffff800`02f13071 : 37100000`031a6860 fffff6fc`00018d30 0000007f`fffffff8 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x6061
fffff880`0b487710 fffff800`02eff84f : 00000000`00000000 37a00000`031ba860 fffff880`0b487898 fffff800`03114500 : nt!MiResolveTransitionFault+0x381
fffff880`0b4877a0 fffff800`02eefa2b : 00000000`000000d8 fffffa80`08ebdb30 fffffa80`08ebdb30 fffff800`02f0d890 : nt!MiDispatchFault+0x95f
fffff880`0b4878b0 fffff800`02edfe2e : 00000000`00000008 fffff800`031a6fe0 fffff800`03069300 fffffa80`098b6430 : nt!MmAccessFault+0xe1b
fffff880`0b487a10 fffff800`031a6fe0 : fffff800`02ee0f93 fffffa80`098b6430 00000000`0266f468 fffff880`0b487bc8 : nt!KiPageFault+0x16e
fffff880`0b487ba8 fffff800`02ee0f93 : fffffa80`098b6430 00000000`0266f468 fffff880`0b487bc8 fffffa80`00000000 : nt!NtCreateEvent
fffff880`0b487bb0 00000000`7745179a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0266f5c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7745179a
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+6061
fffff800`02ebe9ad cc              int     3
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+6061
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fdd5b
FAILURE_BUCKET_ID:  X64_0x1a_411_VRF_nt!_??_::FNODOBFM::_string_+6061
BUCKET_ID:  X64_0x1a_411_VRF_nt!_??_::FNODOBFM::_string_+6061
Followup: MachineOwner
---------

Are your two SSDs in RAID?

Attach the Perfmon report in your next post.
Quote:
3. Run a System Health Report -
START | type perfmon /report - a viewer will appear | Click on "File" and "Save As" an HTML file (default file extension)
My System SpecsSystem Spec
01 Jun 2011   #8

MS Windows 7 64-bit SP1
 
 

Hi Dave,

I post the CPUZ before, it is in the Files.zip

Do you want me to post again?

Thanks,
Erick
My System SpecsSystem Spec
01 Jun 2011   #9

MS Windows 7 64-bit SP1
 
 

Anyway, here they are.
With a whole new lot of BSOD I got today
Verifier is Disabled.

Thanks heaps, Dave!
My System SpecsSystem Spec
01 Jun 2011   #10

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Much easier if you post them by this method, then they can be seen in the post, any one else trying to help can see them easily.

Quote:
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums
My System SpecsSystem Spec
Reply

 Multiple BSOD Windows 7 Pro 64




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