BSoD on Custom Build


  1. Posts : 3
    Windows 7 Professional x64
       #1

    BSoD on Custom Build


    Hello,

    I've been having persistent BSoD problems on a custom rig. It happens mostly when I'm away. Of the few times I have been at my computer at the time of crash, I saw no warning signs.

    Basic system info:
    Windows 7 Professional (x64) retail
    Fresh installation in March onto SSD

    Hardware - Custom Build
    Built in January but uses some older parts:
    CPU: AMD Phenom II 720
    Mobo: ASUS M4A79XTD Evo
    GPU: Evga GTS 250 superclocked (used this card for a few years now)
    Ram: Kingston hyperx KHX1333C7D3K4 (2 x 2gb)
    SSD: OCZ Vertex 2 E 60gb
    PSU: COOLER MASTER GX Series RS750-ACAAE3-US 750W

    No memtest detected issues as on late April
    No prime95 errors or induced crashes as of late April


    If there's any other information or tests that might help please let me know.


    Any help would be greatly appreciated.
      My Computer


  2. Posts : 2,009
    Windows 7 Ultimate x86
       #2

    Unfortunately there were no dumps in your file but I found one major candidate for BSODs
    Code:
    DAEMON Tools Lite	"c:\program files (x86)\daemon tools lite\dtlite.exe" -autorun	KevinX3-720-Win\KevinX3-720	HKU\S-1-5-21-601797764-46032973-68966091-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Uninstall, and de-install the driver after this tut:
    DuplexSecure - FAQ
    There are several substitutes for Daemon tools without harmful side effects
    Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview
    SlySoft Virtual CloneDrive
    Gizmo Central -- Enliven your PC


    There were a couple BSODs (03/28 and 04/20) referring to your Roxio Software with the directive to update the PX engine from here
    PX Engine - Description and Download
    or uninstall it completely if you don't use it.

    Boot into Safe mode and see if the comp crashes there, too
    if not activate Driver Verifier to force some dumps to narrow down the problem and post any new dumps
    Driver Verifier - Enable and Disable

    -DG
      My Computer


  3. Posts : 3
    Windows 7 Professional x64
    Thread Starter
       #3

    Thanks for the help, I've uninstalled daemon tools lite and the layer. I also updated the PF Engine, although I do not have any Roxio software.

    I do not know how to cause the BSoD so testing in Safe Mode could take several hours. Instead I skipped straight to using verifier. It crashes after login but i still can't get a minidump. I've checked my settings with those listed on Nirsoft's blog.
    How to configure Windows to create MiniDump files on BSOD

    And I've doubled checked and as you said there is no event being created for each crash. This is starting to sound like driver error affecting my HDDs. I'll run some more tests with verifier to narrow down the drivers. Thank you!
      My Computer


  4. Posts : 2,009
    Windows 7 Ultimate x86
       #4

    You're welcome. an excellent tool to check hard disks would be this
    SeaTools for DOS | Seagate
    simply burn it to a cd, set the BIOS to boot from CD, reboot and in the GUI you pick the short test and later the long test. If you need a burn program use
    The Official ImgBurn Website
    If you just want to know the drive's SMART Status you can do that with
    CrystalDiskInfo - Software - Crystal Dew World

    DG
      My Computer


  5. Posts : 3
    Windows 7 Professional x64
    Thread Starter
       #5

    Quick update on my situation.

    Turns out that my HDD, SSD and associated drivers are fine. I still cannot figure out why I do not get a minidump or events written for BSoD.

    I think I've stabilized my computer by removing or updating 5 drivers:

    1. A corrupt video driver - had to do a full uninstall and removal of my Nvidia drivers.

    2. Out of date Ethernet driver that was incompatible with a windows update. I usually avoid installing Ethernet drivers through windows update but this is the first time is hasn't caused more problems.

    3. Process Explorer 14.01's "procex141.sys" was buggy but the current version (14.12) has fixed this problem.

    4. RTcore64.sys, the driver used in Evga Precision and other GPU overclocking utilities, is not compatible with my system. No update available so now I'm looking for an alternative for overclocking my GPU.

    5. The driver for Networx, a Network Monitoring program that syncs with other computers and has a small footprint, was causing problems.

    Computer has been stable for 24 hours now.

    Thank you for your help!
      My Computer


  6. Posts : 2,009
    Windows 7 Ultimate x86
       #6

    You're very welcome! Let's hope it stays that way
    Thanks for the feedback
      My Computer


 

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