BSOD on Wakeup


  1. Posts : 71
    Windows 7 Home Premium 64-bit SP1
       #1

    BSOD on Wakeup


    Is Windows 7 . . .
    - x86 (32-bit) or x64 ?
    - the original installed OS on the system? NO
    - an OEM or full retail version?
    - OEM = came pre-installed on system
    - Full Retail = you purchased it from retailer

    - What is the age of system (hardware)? 2 YEARS
    - What is the age of OS installation (have you re-installed the OS?) 1 YEAR SINCE REINSTALL

    HP Pavilion dv3-1075us came with Vista, uploaded to 7 using HP's disks.

    Hardware changes: Purchased HP KS523AA USB TV Tuner and followed instructions in package to install device. Purchased USB Highspeed 7 Port Hub w/ AC Adapter, plug & go.

    Computer went to sleep according to the current power plan. I woke it up and unlocked it, then tried to refresh a Google Chrome page, but before I could, the system bluescreened.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    pikalax said:
    Is Windows 7 . . .
    - x86 (32-bit) or x64 ?
    - the original installed OS on the system? NO
    - an OEM or full retail version?
    - OEM = came pre-installed on system
    - Full Retail = you purchased it from retailer

    - What is the age of system (hardware)? 2 YEARS
    - What is the age of OS installation (have you re-installed the OS?) 1 YEAR SINCE REINSTALL

    HP Pavilion dv3-1075us came with Vista, uploaded to 7 using HP's disks.

    Hardware changes: Purchased HP KS523AA USB TV Tuner and followed instructions in package to install device. Purchased USB Highspeed 7 Port Hub w/ AC Adapter, plug & go.

    Computer went to sleep according to the current power plan. I woke it up and unlocked it, then tried to refresh a Google Chrome page, but before I could, the system bluescreened.
    These were Related to Rt64win7.sys 8101E/8168/8169 NDIS 6.20 64-bit Driver from Realtek Corporation.

    I would re-install it



    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\041611-29140-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00ba2730?
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
    Machine Name:
    Kernel base = 0xfffff800`0301c000 PsLoadedModuleList = 0xfffff800`03261e90
    Debug session time: Fri Apr 15 20:55:07.921 2011 (GMT-4)
    System Uptime: 0 days 11:11:56.966
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .......................................................
    Loading User Symbols
    Loading unloaded module list
    ..................................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, fffffa800468e060, fffff80000ba2748, fffffa8005d99b50}
    
    *** WARNING: Unable to verify timestamp for Rt64win7.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
    Probably caused by : Rt64win7.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800468e060, Physical Device Object of the stack
    Arg3: fffff80000ba2748, Functional Device Object of the stack
    Arg4: fffffa8005d99b50, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IRP_ADDRESS:  fffffa8005d99b50
    
    DEVICE_OBJECT: fffffa80051b5050
    
    DRIVER_OBJECT: fffffa8005211d10
    
    IMAGE_NAME:  Rt64win7.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d3936e8
    
    MODULE_NAME: Rt64win7
    
    FAULTING_MODULE: fffff88004b77000 Rt64win7
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  SmartMenu.exe
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80003108b52 to fffff8000309c640
    
    STACK_TEXT:  
    fffff800`00ba26f8 fffff800`03108b52 : 00000000`0000009f 00000000`00000003 fffffa80`0468e060 fffff800`00ba2748 : nt!KeBugCheckEx
    fffff800`00ba2700 fffff800`030a8062 : fffff800`00ba2830 fffff800`00ba2830 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x34a90
    fffff800`00ba27a0 fffff800`030a7f06 : fffffa80`068e7168 fffffa80`068e7168 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
    fffff800`00ba2810 fffff800`030a7dee : 0000005d`dec8d2e5 fffff800`00ba2e88 00000000`00276f54 fffff800`03211d08 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`00ba2e60 fffff800`030a7bd7 : fffffa80`05804bc4 00000000`00276f54 00000000`00000000 00000000`00000054 : nt!KiTimerExpiration+0x1be
    fffff800`00ba2f00 fffff800`0309f165 : 00000000`00000000 fffffa80`04d92650 00000000`00000000 fffff880`014a2a00 : nt!KiRetireDpcList+0x277
    fffff800`00ba2fb0 fffff800`0309ef7c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxRetireDpcList+0x5
    fffff880`09998300 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_Rt64win7.sys
    
    BUCKET_ID:  X64_0x9F_IMAGE_Rt64win7.sys
    
    Followup: MachineOwner
    ---------
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 17:18.
Find Us