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#1
BSOD every few days after update KB982018
Hey there. This is my first time asking for help with my laptop, but I've run out of ideas for what to do here. I can't restore my computer to a date before this update was installed as it doesn't show up in the restore menu, and I'm starting to get worried that it could cause serious harm to my computer.
The update that I had installed (on may 11th) was KB982018 for Windows 7 for x64-based systems. This update was included in a batch which failed to update unless I installed each file individually.
Since installation my computer crashes every two to three days, even after an entire week shut down.
The crashes are all labled as "Bugcheck"
May 13th,
0x00000076 (0x0000000000000000, 0xfffffa8006d60b30, 0x0000000000000001, 0x0000000000000000)
May 15th,
0x0000007e (0xffffffffc0000005, 0xfffff88007d4fbe8, 0xfffff8800d43f938, 0xfffff8800d43f1a0)
May 27th (after being shut down from the 16th to the 22nd,)
0x00000076 (0x0000000000000000, 0xfffffa80066b5060, 0x0000000000000002, 0x0000000000000000)
It may be because the file is for x64-based systems and I'm running Windows home Premium.
Anyways, my info;
My OS is Windows 7 Home Premium (32 bit, I believe)
This is the original installed OS for my Toshiba laptop.
The OS came pre-installed on the system.
The hardware and OS are about a year old, as I haven't had the need to reinstall yet.
If there's anything else that I need to do, please let me know.
Last edited by TheZman; 27 May 2011 at 10:32.