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#1
Hi,
I have a Toshiba a200 Satellite laptop running Windows 7 Ultimate 32 bit (which I recently installed as a fresh install to try and solve my problems). I have several problems, and I'm not sure if they are related or seperate to each other. Here they are:
- Often, when I am away from the computer, even if it's only for a few minutes, when I come back it is frozen -- the screen looks normal, but the mouse won't move and the system won't respond to Ctrl + Alt + Delete. I have to hold down the power button until it goes black, and then reboot.
- Often when I reboot, and almost always when I boot up for the first time of a morning, the computer fails to start -- it will get to a black screen and freeze forever, or it will freeze on the "Windows is Starting Up" screen, and I will have to hold down the power button again to shut it off. It will usually start after the second or third time.
- Sometimes, firefox (and sometimes other programs too) stops responding for about 30 seconds, and then comes back fine. It's not that bad, but it seems a bit odd. This is just a minor annoyance -- the other two problems are more worrying.
I've attached a zipped folder containing the reports from the SF Diagnostic Tool.
I hope someone can help me. I'd be really grateful.
Thanks,
Matt
EDIT:
Not sure if this will help, but the system has frozen twice in the past few hours, and this error occured both times in the event viewer:
Session "Microsoft-Windows-Setup" stopped due to the following error: 0xC000000D
Here's the detail:
Code:- System - Provider [ Name] Microsoft-Windows-Kernel-EventTracing [ Guid] {B675EC37-BDB6-4648-BC92-F3FDC74D3CA2} EventID 3 Version 0 Level 2 Task 2 Opcode 14 Keywords 0x8000000000000010 - TimeCreated [ SystemTime] 2011-05-27T15:13:03.990827200Z EventRecordID 30 Correlation - Execution [ ProcessID] 4 [ ThreadID] 156 Channel Microsoft-Windows-Kernel-EventTracing/Admin Computer Matt-PC - Security [ UserID] S-1-5-18 - EventData SessionName Microsoft-Windows-Setup FileName C:\Windows\Panther\setup.etl ErrorCode 3221225485 LoggingMode 5
Last edited by Brink; 27 May 2011 at 11:42. Reason: merged