New
#1
windows 7 constantly crashes
Hi
Can you please help me with my bsod's. I have windows 7 ultimate 32 bit and the computer crashes quite often. Most of the time it seems to happen when I am on the internet.
Many thanks
Hi
Can you please help me with my bsod's. I have windows 7 ultimate 32 bit and the computer crashes quite often. Most of the time it seems to happen when I am on the internet.
Many thanks
The three newest crashes were caused by a memory exception with Iexporer running. Though probably not the cause I would do the following
1-ASACPI.SYS a major cause of BSOD's in the earlier revs (yours 2004)
The pre 2009 version of this driver is a known BSOD cause.
The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it. (ASUSTeK Computer Inc. -Support- Drivers and Download Tools)
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
2- Run a system file check
Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW
Read here for more information SFC /SCANNOW Command - System File Checker
Let us know the results from the report at the end.
3- Update the drivers
Old Drivers the desperately need updating
How To Find Drivers:Code:mdc8021x.sys 11/21/2003 11:54:18 AM 0x929f6000 0x929f9760 0x00003760 0x3fbe352a ASACPI.sys 8/12/2004 10:52:52 PM 0x90fb3000 0x90fb4420 0x00001420 0x411c2d04 V0230Vfx.sys 3/24/2006 04:20:45 AM 0x82566000 0x82567880 0x00001880 0x4423abdd V0230VID.sys 9/28/2006 09:18:29 PM 0x824eb000 0x82565300 0x0007a300 0x451c7465 jswpslwf.sys 5/15/2008 06:28:43 AM 0x91188000 0x9118cfa0 0x00004fa0 0x482c105b nvm62x32.sys 10/17/2008 05:00:39 PM 0x912e1000 0x91335c80 0x00054c80 0x48f8fcf7 spldr.sys 5/11/2009 12:13:47 PM 0x8add6000 0x8adde000 0x00008000 0x4a084ebb nvlddmkm.sys 5/14/2009 04:32:27 PM 0x91c20000 0x92585940 0x00965940 0x4a0c7fdb GEARAspiWDM.sys 5/18/2009 08:16:53 AM 0x91336000 0x9133b280 0x00005280 0x4a1151b5 amdxata.sys 5/19/2009 01:57:35 PM 0x8a77e000 0x8a787000 0x00009000 0x4a12f30f nvstor.sys 5/20/2009 02:44:09 AM 0x8a712000 0x8a737000 0x00025000 0x4a13a6b9 dump_nvstor.sys 5/20/2009 02:44:09 AM 0x9298b000 0x929b0000 0x00025000 0x4a13a6b9- - The most common drivers are listed on this page: Driver Reference Driver Reference- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - Driver manufacturer links are on this page: Drivers and Downloads
Many thanks for your quick reply.
I have applied the latest ASACPI.sys file as my one was dated 12/08/2004.
I ran a system file check about a week ago and it found no errors.
I have managed to replace some of the drivers that you mentioned but the ones listed below I can not find. Can you help?
V0230Vfx.sys
V0230VID.sys
jswpslwf.sys
nvlddmkm.sys
dump_nvstor.sys
Hopefully the ASACPI.SYS was the problem and I will not get any more bsod's but only time will tell. I will post back in a few days or so to let you know.
Many thanks
Don't worry about those you couldn't update; if they are at fault, Driver Verifier should show it.
If the BSODs persist, run driver verifier: Driver Verifier - Enable and Disable
Hi
I ran driver verifier and it asked me to restart, on restart the computer blue screened and would not start. I had to use system repair/ restore to an earlier time to get back into my computer. I have rechecked verifier and this is now back to it's original settings. I have tried this twice and the bsod happened both times.
I have attached the minidump for you to see
Thanks
Install SP1: Learn how to install Windows 7 Service Pack 1 (SP1)
SuperAntiSpyware was blamed; please uninstall that for now.
...Summary of the dumps:
Code:Built by: 7600.16695.x86fre.win7_gdr.101026-1503 Debug session time: Mon Apr 25 09:38:44.251 2011 (UTC - 4:00) System Uptime: 0 days 0:00:10.015 *** WARNING: Unable to verify timestamp for SASKUTIL.SYS *** ERROR: Module load completed but symbols could not be loaded for SASKUTIL.SYS Probably caused by : SASKUTIL.SYS ( SASKUTIL+74e3 ) DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP PROCESS_NAME: System BUGCHECK_STR: 0x7E FAILURE_BUCKET_ID: 0x7E_VRF_SASKUTIL+74e3 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Unknown at this point; I'd just remove it completely for now, and if you want it back after the BSODs have stopped, go ahead.