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Windows 7: problem Event name: bluescreen

30 May 2011   #1
compnovice

Windows 7 Professional 32-bit operating system
 
 
problem Event name: bluescreen

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 82AA1A3A
BCP3: 97F6790C
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\052911-15163-01.dmp
C:\Users\PC\AppData\Local\Temp\WER-25303-0.sysdata.xml

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what causes this?
i don't know what to do.. please help...
thanks :)ㅠ.ㅠ


My System SpecsSystem Spec
.
30 May 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

You obviously have a minidump created by this crash for a proper analysis of the problem we will need you to follow these instructions.
http://www.sevenforums.com/crashes-d...tructions.html

In fact the only thing I really need is the
C:\Windows\Minidump\052911-15163-01.dmp
zipped up and attached to your post.
the additional information provided by following the steps at the link above would help more, but they are a absolute requirement.
My System SpecsSystem Spec
Reply

 problem Event name: bluescreen




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