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#1
Bsod after logging in maplestory
help me pls.TT
help me pls.TT
Okay first have a look here
http://forum.nexoneu.com/NXEU.aspx?g=posts&m=980557
apparently a lot of people have issues with maplestory and windows 7. I would try their basic solutions to the problem before going through the long process tracking down a specific error here is going to be.
Meanwhile I suggest doing this
SFC /SCANNOW Command - System File Checker
After looking over these dumps I'm actually going to suggest enabling driver verifier. As the dumps you've provided are all very generic kernel halts and don't really tell me anything specific.
enabling driver verifier is the only way I'm going to get a dump file that points to specific driver issues in this case.
Driver Verifier - Enable and Disable
The goal is to have driver verifier create crashes with specific data to help track down the actual problem here. Please read the entire thread I linked above before turning it on as you'll need to know how to deactivate it if it leaves your machine unable to boot.
Code:KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: c000001d, The exception code that was not handled Arg2: 82a4a337, The address that the exception occurred at Arg3: af18acc0, Trap Frame Arg4: 00000000 Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction. FAULTING_IP: nt!KiTrap07+cf 82a4a337 0fae29 xrstor [ecx] TRAP_FRAME: af18acc0 -- (.trap 0xffffffffaf18acc0) ErrCode = 00000000 eax=00000007 ebx=80010031 ecx=af18adc0 edx=00000000 esi=002796a8 edi=856001e0 eip=82a4a337 esp=af18ad34 ebp=af18ad34 iopl=0 nv up di pl nz na pe nc cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010006 nt!KiTrap07+0xcf: 82a4a337 0fae29 xrstor [ecx] Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x8E PROCESS_NAME: MapleStory.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 73af9ac8 to 82a4a337 FAILED_INSTRUCTION_ADDRESS: nt!KiTrap07+cf 82a4a337 0fae29 xrstor [ecx] STACK_TEXT: af18ad34 73af9ac8 badb0d00 00000171 00000000 nt!KiTrap07+0xcf WARNING: Frame IP not in any known module. Following frames may be wrong. 1446fdf4 00000000 00000000 00000000 00000000 0x73af9ac8 STACK_COMMAND: kb FOLLOWUP_IP: nt!KiTrap07+cf 82a4a337 0fae29 xrstor [ecx] SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!KiTrap07+cf FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrpamp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4cc78ed4 FAILURE_BUCKET_ID: 0x8E_BAD_IP_nt!KiTrap07+cf BUCKET_ID: 0x8E_BAD_IP_nt!KiTrap07+cf Followup: MachineOwner --------- 1: kd> lm t n start end module name 80bd2000 80bda000 kdcom kdcom.dll Mon Jul 13 20:08:58 2009 (4A5BDAAA) 82a05000 82e15000 nt ntkrpamp.exe Tue Oct 26 21:30:44 2010 (4CC78ED4) 82e15000 82e4c000 hal halmacpi.dll Mon Jul 13 18:11:03 2009 (4A5BBF07) 83400000 8342d000 rdyboost rdyboost.sys Mon Jul 13 18:22:02 2009 (4A5BC19A) 8342e000 834a6000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 20:06:41 2009 (4A5BDA21) 834a6000 834b7000 PSHED PSHED.dll Mon Jul 13 20:09:36 2009 (4A5BDAD0) 834b7000 834bf000 BOOTVID BOOTVID.dll Mon Jul 13 20:04:34 2009 (4A5BD9A2) 834bf000 83501000 CLFS CLFS.SYS Mon Jul 13 18:11:10 2009 (4A5BBF0E) 83501000 835ac000 CI CI.dll Mon Jul 13 20:09:28 2009 (4A5BDAC8) 835ac000 835b7000 vdrvroot vdrvroot.sys Mon Jul 13 18:46:19 2009 (4A5BC74B) 835b7000 835c8000 partmgr partmgr.sys Mon Jul 13 18:11:35 2009 (4A5BBF27) 835c8000 835d8000 volmgr volmgr.sys Mon Jul 13 18:11:25 2009 (4A5BBF1D) 835d8000 835fd000 ksecpkg ksecpkg.sys Thu Dec 10 22:04:22 2009 (4B21C4C6) 83603000 83674000 Wdf01000 Wdf01000.sys Mon Jul 13 18:11:36 2009 (4A5BBF28) 83674000 83682000 WDFLDR WDFLDR.SYS Mon Jul 13 18:11:25 2009 (4A5BBF1D) 83682000 836dc000 afd afd.sys Mon Jul 13 18:12:34 2009 (4A5BBF62) 836dc000 836ef000 wanarp wanarp.sys Mon Jul 13 18:55:02 2009 (4A5BC956) 836ef000 83730000 rdbss rdbss.sys Mon Jul 13 18:14:26 2009 (4A5BBFD2) 83730000 8373d000 prodrv06 prodrv06.sys unavailable (00000000) 8373d000 83749000 discache discache.sys Mon Jul 13 18:24:04 2009 (4A5BC214) 83752000 8375b000 WMILIB WMILIB.SYS Mon Jul 13 18:11:22 2009 (4A5BBF1A) 8375b000 83781000 SPTD1101 SPTD1101.SYS Mon Jul 13 18:45:55 2009 (4A5BC733) 83781000 837c9000 ACPI ACPI.sys Mon Jul 13 18:11:11 2009 (4A5BBF0F) 837c9000 837d1000 msisadrv msisadrv.sys Mon Jul 13 18:11:09 2009 (4A5BBF0D) 837d1000 837fb000 pci pci.sys Mon Jul 13 18:11:16 2009 (4A5BBF14) 88a00000 88a0a000 mssmbios mssmbios.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD) 88a0b000 88a56000 volmgrx volmgrx.sys unavailable (00000000) 88a56000 88a5d000 intelide intelide.sys Mon Jul 13 18:11:19 2009 (4A5BBF17) 88a5d000 88a6b000 PCIIDEX PCIIDEX.SYS Mon Jul 13 18:11:15 2009 (4A5BBF13) 88a6b000 88a81000 mountmgr mountmgr.sys Mon Jul 13 18:11:27 2009 (4A5BBF1F) 88a81000 88a8a000 atapi atapi.sys Mon Jul 13 18:11:15 2009 (4A5BBF13) 88a8a000 88aad000 ataport ataport.SYS Mon Jul 13 18:11:18 2009 (4A5BBF16) 88aad000 88ab6000 amdxata amdxata.sys Tue May 19 12:57:35 2009 (4A12F30F) 88ab6000 88aea000 fltmgr fltmgr.sys Mon Jul 13 18:11:13 2009 (4A5BBF11) 88aea000 88afb000 fileinfo fileinfo.sys Mon Jul 13 18:21:51 2009 (4A5BC18F) 88afb000 88bb2000 ndis ndis.sys Mon Jul 13 18:12:24 2009 (4A5BBF58) 88bb2000 88bf0000 NETIO NETIO.SYS Mon Jul 13 18:12:35 2009 (4A5BBF63) 88bf0000 88c00000 termdd termdd.sys Mon Jul 13 19:01:35 2009 (4A5BCADF) 88c00000 88d2f000 Ntfs Ntfs.sys Mon Jul 13 18:12:05 2009 (4A5BBF45) 88d2f000 88d5a000 msrpc msrpc.sys unavailable (00000000) 88d5a000 88d6d000 ksecdd ksecdd.sys Mon Jul 13 18:11:56 2009 (4A5BBF3C) 88d6d000 88dca000 cng cng.sys Mon Jul 13 18:32:55 2009 (4A5BC427) 88dca000 88dd8000 pcw pcw.sys Mon Jul 13 18:11:10 2009 (4A5BBF0E) 88dd8000 88de1000 Fs_Rec Fs_Rec.sys unavailable (00000000) 88de1000 88dfb000 serial serial.sys Mon Jul 13 18:45:33 2009 (4A5BC71D) 88e00000 88e0e000 netbios netbios.sys Mon Jul 13 18:53:54 2009 (4A5BC912) 88e0e000 88e18000 nsiproxy nsiproxy.sys Mon Jul 13 18:12:08 2009 (4A5BBF48) 88e1a000 88f63000 tcpip tcpip.sys Sun Jun 13 22:36:59 2010 (4C15A3DB) 88f63000 88f94000 fwpkclnt fwpkclnt.sys Mon Jul 13 18:12:03 2009 (4A5BBF43) 88f94000 88f9d000 vmstorfl vmstorfl.sys unavailable (00000000) 88f9d000 88fdc000 volsnap volsnap.sys Mon Jul 13 18:11:34 2009 (4A5BBF26) 88fdc000 88fe4000 spldr spldr.sys Mon May 11 11:13:47 2009 (4A084EBB) 88fe4000 88fe52e0 sfhlp01 sfhlp01.sys Sat Sep 06 07:27:04 2003 (3F59D298) 88fe6000 88fe7b20 prosync1 prosync1.sys Sat Sep 06 07:22:06 2003 (3F59D16E) 88fe8000 88ff9000 vwififlt vwififlt.sys Mon Jul 13 18:52:03 2009 (4A5BC8A3) 89000000 8901f000 pacer pacer.sys Mon Jul 13 18:53:58 2009 (4A5BC916) 8901f000 89024a00 ssmdrv ssmdrv.sys Tue May 05 05:05:18 2009 (4A000F5E) 89025000 8904b000 SCSIPORT SCSIPORT.SYS Mon Jul 13 18:45:55 2009 (4A5BC733) 8904b000 8905b000 prohlp02 prohlp02.sys unavailable (00000000) 8905b000 8906b000 mup mup.sys Mon Jul 13 18:14:14 2009 (4A5BBFC6) 8906b000 89073000 hwpolicy hwpolicy.sys Mon Jul 13 18:11:01 2009 (4A5BBF05) 89073000 890a5000 fvevol fvevol.sys Mon Jul 13 18:13:01 2009 (4A5BBF7D) 890a5000 890b6000 disk disk.sys Mon Jul 13 18:11:28 2009 (4A5BBF20) 890b6000 890db000 CLASSPNP CLASSPNP.SYS Mon Jul 13 18:11:20 2009 (4A5BBF18) 8910d000 8912c000 cdrom cdrom.sys Mon Jul 13 18:11:24 2009 (4A5BBF1C) 8912c000 89133000 Null Null.SYS unavailable (00000000) 89133000 8913a000 Beep Beep.SYS Mon Jul 13 18:45:00 2009 (4A5BC6FC) 8913a000 89146000 vga vga.sys Mon Jul 13 18:25:50 2009 (4A5BC27E) 89146000 89167000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:25:49 2009 (4A5BC27D) 89167000 89174000 watchdog watchdog.sys Mon Jul 13 18:24:10 2009 (4A5BC21A) 89174000 8917c000 RDPCDD RDPCDD.sys Mon Jul 13 19:01:40 2009 (4A5BCAE4) 8917c000 89184000 rdpencdd rdpencdd.sys Mon Jul 13 19:01:39 2009 (4A5BCAE3) 89184000 8918c000 rdprefmp rdprefmp.sys Mon Jul 13 19:01:41 2009 (4A5BCAE5) 8918c000 89197000 Msfs Msfs.SYS Mon Jul 13 18:11:26 2009 (4A5BBF1E) 89197000 891a5000 Npfs Npfs.SYS Mon Jul 13 18:11:31 2009 (4A5BBF23) 891a5000 891bc000 tdx tdx.sys Mon Jul 13 18:12:10 2009 (4A5BBF4A) 891bc000 891c7000 TDI TDI.SYS Mon Jul 13 18:12:12 2009 (4A5BBF4C) 891c7000 891f9000 netbt netbt.sys Mon Jul 13 18:12:18 2009 (4A5BBF52) 891f9000 89200000 wfplwf wfplwf.sys Mon Jul 13 18:53:51 2009 (4A5BC90F) 8dc00000 8dc0d000 mouclass mouclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13) 8dc0d000 8dc17000 serenum serenum.sys Mon Jul 13 18:45:27 2009 (4A5BC717) 8dc17000 8dc24000 CompositeBus CompositeBus.sys Mon Jul 13 18:45:26 2009 (4A5BC716) 8dc24000 8dc36000 AgileVpn AgileVpn.sys Mon Jul 13 18:55:00 2009 (4A5BC954) 8dc36000 8dc9a000 csc csc.sys Mon Jul 13 18:15:08 2009 (4A5BBFFC) 8dc9a000 8dcb2000 dfsc dfsc.sys Mon Jul 13 18:14:16 2009 (4A5BBFC8) 8dcb2000 8dcc0000 blbdrive blbdrive.sys Mon Jul 13 18:23:04 2009 (4A5BC1D8) 8dcc0000 8dce6000 avipbb avipbb.sys Fri Mar 04 08:41:34 2011 (4D70FA1E) 8dce6000 8dd03000 000 000.fcl Thu Oct 04 21:45:19 2007 (4705A53F) 8dd07000 8dd19000 intelppm intelppm.sys Mon Jul 13 18:11:03 2009 (4A5BBF07) 8dd19000 8dd52000 dxgmms1 dxgmms1.sys Tue Jan 25 22:05:51 2011 (4D3F9D9F) 8dd52000 8dd77000 Rt86win7 Rt86win7.sys Thu Feb 26 03:04:22 2009 (49A65B16) 8dd77000 8ddc2000 USBPORT USBPORT.SYS Mon Jul 13 18:51:13 2009 (4A5BC871) 8ddc2000 8ddda000 parport parport.sys Mon Jul 13 18:45:34 2009 (4A5BC71E) 8ddda000 8ddf2000 i8042prt i8042prt.sys Mon Jul 13 18:11:23 2009 (4A5BBF1B) 8ddf2000 8ddff000 kbdclass kbdclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13) 8e215000 8e22d000 rasl2tp rasl2tp.sys Mon Jul 13 18:54:33 2009 (4A5BC939) 8e22d000 8e238000 ndistapi ndistapi.sys Mon Jul 13 18:54:24 2009 (4A5BC930) 8e238000 8e25a000 ndiswan ndiswan.sys Mon Jul 13 18:54:34 2009 (4A5BC93A) 8e25a000 8e272000 raspppoe raspppoe.sys Mon Jul 13 18:54:53 2009 (4A5BC94D) 8e272000 8e289000 raspptp raspptp.sys Mon Jul 13 18:54:47 2009 (4A5BC947) 8e289000 8e2a0000 rassstp rassstp.sys Mon Jul 13 18:54:57 2009 (4A5BC951) 8e2a0000 8e2aa000 rdpbus rdpbus.sys Mon Jul 13 19:02:40 2009 (4A5BCB20) 8e2aa000 8e2ab380 swenum swenum.sys Mon Jul 13 18:45:08 2009 (4A5BC704) 8e2ac000 8e2e0000 ks ks.sys Mon Jul 13 18:45:13 2009 (4A5BC709) 8e2e0000 8e2ee000 umbus umbus.sys Mon Jul 13 18:51:38 2009 (4A5BC88A) 8e2ee000 8e332000 usbhub usbhub.sys Mon Jul 13 18:52:06 2009 (4A5BC8A6) 8e332000 8e343000 NDProxy NDProxy.SYS Mon Jul 13 18:54:27 2009 (4A5BC933) 8e343000 8e350000 crashdmp crashdmp.sys Mon Jul 13 18:45:50 2009 (4A5BC72E) 8e350000 8e35b000 dump_dumpata dump_dumpata.sys Mon Jul 13 18:11:16 2009 (4A5BBF14) 8e35b000 8e36c000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:12:47 2009 (4A5BBF6F) 8e36c000 8e377000 monitor monitor.sys Mon Jul 13 18:25:58 2009 (4A5BC286) 8e377000 8e392000 luafv luafv.sys Mon Jul 13 18:15:44 2009 (4A5BC020) 8e392000 8e3a7000 avgntflt avgntflt.sys Thu Nov 11 09:54:47 2010 (4CDC11C7) 8e3a7000 8e3c1000 WudfPf WudfPf.sys Mon Jul 13 18:50:13 2009 (4A5BC835) 8e3c1000 8e3d1000 lltdio lltdio.sys Mon Jul 13 18:53:18 2009 (4A5BC8EE) 8e3d1000 8e3e4000 rspndr rspndr.sys Mon Jul 13 18:53:20 2009 (4A5BC8F0) 8e3e4000 8e3f1000 tcpipreg tcpipreg.sys Mon Jul 13 18:54:14 2009 (4A5BC926) 8e400000 8e41f000 HDAudBus HDAudBus.sys Mon Jul 13 18:50:55 2009 (4A5BC85F) 8e423000 8e92c000 igdkmd32 igdkmd32.sys Wed Sep 23 14:18:09 2009 (4ABA7471) 8e92c000 8e9e3000 dxgkrnl dxgkrnl.sys Tue Jan 25 22:06:46 2011 (4D3F9DD6) 8e9e3000 8e9ee000 usbuhci usbuhci.sys Mon Jul 13 18:51:10 2009 (4A5BC86E) 8e9ee000 8e9fd000 usbehci usbehci.sys Mon Jul 13 18:51:14 2009 (4A5BC872) 8e9fd000 8e9fe6c0 ASACPI ASACPI.sys Wed May 13 06:11:32 2009 (4A0AAAE4) 8ec06000 8ed72000 viahduaa viahduaa.sys Tue Jun 02 03:54:04 2009 (4A24E8AC) 8ed72000 8eda1000 portcls portcls.sys Mon Jul 13 18:51:00 2009 (4A5BC864) 8eda1000 8edba000 drmk drmk.sys Mon Jul 13 19:36:05 2009 (4A5BD2F5) 8edba000 8edc5000 hidusb hidusb.sys Mon Jul 13 18:51:04 2009 (4A5BC868) 8edc5000 8edd8000 HIDCLASS HIDCLASS.SYS Mon Jul 13 18:51:01 2009 (4A5BC865) 8edd8000 8edde480 HIDPARSE HIDPARSE.SYS Mon Jul 13 18:50:59 2009 (4A5BC863) 8eddf000 8ede0700 USBD USBD.SYS Mon Jul 13 18:51:05 2009 (4A5BC869) 8ede1000 8edeb000 Dxapi Dxapi.sys Mon Jul 13 18:25:25 2009 (4A5BC265) 8edeb000 8edf6000 mouhid mouhid.sys Mon Jul 13 18:45:08 2009 (4A5BC704) 8edf6000 8edff000 dump_atapi dump_atapi.sys Mon Jul 13 18:11:15 2009 (4A5BBF13) 95b10000 95d5b000 win32k win32k.sys Tue Jan 04 21:37:16 2011 (4D23E76C) 95d70000 95d79000 TSDDD TSDDD.dll unavailable (00000000) 95da0000 95dbe000 cdd cdd.dll Tue Jan 25 23:50:45 2011 (4D3FB635) 95e00000 95e0a000 secdrv secdrv.SYS Wed Sep 13 08:18:32 2006 (45080528) 95e0a000 95e2b000 srvnet srvnet.sys Thu Aug 26 22:30:39 2010 (4C77315F) 95e36000 95ebb000 HTTP HTTP.sys Mon Jul 13 18:12:53 2009 (4A5BBF75) 95ebb000 95ed4000 bowser bowser.sys Mon Jul 13 18:14:21 2009 (4A5BBFCD) 95ed4000 95ee6000 mpsdrv mpsdrv.sys Mon Jul 13 18:52:52 2009 (4A5BC8D4) 95ee6000 95f09000 mrxsmb mrxsmb.sys Sat Feb 27 01:32:02 2010 (4B88CA72) 95f09000 95f44000 mrxsmb10 mrxsmb10.sys Sat Feb 27 01:32:21 2010 (4B88CA85) 95f44000 95f5f000 mrxsmb20 mrxsmb20.sys Sat Feb 27 01:32:11 2010 (4B88CA7B) 95f5f000 95f66000 parvdm parvdm.sys unavailable (00000000) 95f66000 95ffd000 peauth peauth.sys Mon Jul 13 19:35:44 2009 (4A5BD2E0) 99223000 99272000 srv2 srv2.sys Thu Aug 26 22:30:45 2010 (4C773165) 99272000 992c3000 srv srv.sys Thu Aug 26 22:31:26 2010 (4C77318E) 992c3000 9932d000 spsys spsys.sys Mon May 11 11:37:10 2009 (4A085436) 9932d000 99336000 safedrv safedrv.sys Mon Oct 25 00:13:00 2010 (4CC511DC) 99336000 993a6e80 EagleNT EagleNT.sys Wed Jul 28 04:48:48 2010 (4C4FFD00) 993a7000 993c7000 Mkd2kfNt Mkd2kfNt.sys Fri Oct 17 03:50:22 2008 (48F851CE) Unloaded modules: 890db000 890e8000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000D000 890e8000 890f3000 dump_ataport Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000B000 890f3000 890fc000 dump_atapi.s Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00009000 890fc000 8910d000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00011000 8dce6000 8dd07000 tunnel.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00021000 83682000 83752000 sptd.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 000D0000
thanks for giving a helping hand.
I edited the above post, I suggest hitting the maplestory forums and trying the generic windows 7 fixes there before following through here as it's looking like it could be time consuming to nail this one down. It's giving a very generic error.
so what do i need to do now?