Windows 7 HP Crashing

noguru · May 31, 2011

Windows 7 Home Premium 32-Bit upgrade
Age of system (hardware): 2-3 years
Age of OS installation: 2 months

Note: PERFMON.html upload was unsuccessful (not permitted).

SledgeDG · May 31, 2011

Hi noguru and welcome to SF

All your 14 crashes are for identical reasons:

Code:

DRIVER_POWER_STATE_FAILURE (9f)

(a device driver is left in an inconsistent power state)
and are ultimately blamed on

Code:

mausbmp.sys  Mon Feb 09 12:37:16 2009 (499069CC)

(belonging to M-Audio USB MIDI Series)
What did you install before the first crash occurred (05/22) ?
You could try to find a working M-Audio driver here: M-AUDIO - Drivers and Software Search
I see a lot of problem devices in your report
try having a look in the device manager look for any yellow ! or red x and check the manufacturer's pages for updated drivers or uninstall those problem devices altogether.

If that doesn't help, report back and we'll check further

-DG

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\David\Desktop\noguru\053111-24226-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`82d35ad4?
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0x82c0e000 PsLoadedModuleList = 0x82d574d0
Debug session time: Tue May 31 07:03:53.345 2011 (GMT-4)
System Uptime: 0 days 6:06:40.218
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
.......
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 8894d030, Physical Device Object of the stack
Arg3: 82d35ae0, Functional Device Object of the stack
Arg4: 81f45450, The blocked IRP

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for mausbmp.sys
*** ERROR: Module load completed but symbols could not be loaded for mausbmp.sys

DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  81f45450

DEVICE_OBJECT: 889c4928

DRIVER_OBJECT: 88803e20

IMAGE_NAME:  mausbmp.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  499069cc

MODULE_NAME: mausbmp

FAULTING_MODULE: 98d79000 mausbmp

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 82cd4f35 to 82cecf2c

STACK_TEXT:  
82d35a94 82cd4f35 0000009f 00000003 8894d030 nt!KeBugCheckEx+0x1e
82d35b00 82cd4fae 82d35ba0 00000000 82d42380 nt!PopCheckIrpWatchdog+0x1f5
82d35b38 82c88039 82d506e0 00000000 6db17ca4 nt!PopCheckForIdleness+0x73
82d35b7c 82c87fdd 82d38d20 82d35ca8 00000001 nt!KiProcessTimerDpcTable+0x50
82d35c68 82c87e9a 82d38d20 82d35ca8 00000000 nt!KiProcessExpiredTimerList+0x101
82d35cdc 82c8600e 001584d5 8a56d9b0 82d42380 nt!KiTimerExpiration+0x25c
82d35d20 82c85e38 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
82d35d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  0x9F_IMAGE_mausbmp.sys

BUCKET_ID:  0x9F_IMAGE_mausbmp.sys

Followup: MachineOwner
---------

0: kd> lmntsm
start    end        module name
980ce000 980fb000   1394ohci 1394ohci.sys Sat Nov 20 05:01:11 2010 (4CE79C67)
8be8c000 8bed4000   ACPI     ACPI.sys     Sat Nov 20 03:37:52 2010 (4CE788E0)
8c996000 8c9f0000   afd      afd.sys      Sat Nov 20 03:40:00 2010 (4CE78960)
9810e000 98120000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
8c1ba000 8c1c3000   amdxata  amdxata.sys  Fri Mar 19 12:19:01 2010 (4BA3A3F5)
9d955000 9d95e000   asyncmac asyncmac.sys Mon Jul 13 19:54:46 2009 (4A5BC946)
9b800000 9b84d000   ATMFD    ATMFD.DLL    unavailable (00000000)
8c8a1000 8c8aa000   AVGIDSEH AVGIDSEH.Sys Mon Sep 13 18:46:29 2010 (4C8EA9C5)
925ee000 925f5000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
948bc000 948ca000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
832cc000 832d4000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
9d08a000 9d0a3000   bowser   bowser.sys   Tue Feb 22 23:47:32 2011 (4D649164)
9b870000 9b88e000   cdd      cdd.dll      unavailable (00000000)
925c8000 925e7000   cdrom    cdrom.sys    Sat Nov 20 03:38:09 2010 (4CE788F1)
83316000 833c1000   CI       CI.dll       Sat Nov 20 07:05:17 2010 (4CE7B97D)
8c87c000 8c8a1000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
832d4000 83316000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
8c580000 8c5dd000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
98101000 9810e000   CompositeBus CompositeBus.sys Sat Nov 20 04:50:21 2010 (4CE799DD)
98dcc000 98dd9000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
948a4000 948bc000   dfsc     dfsc.sys     Sat Nov 20 03:42:32 2010 (4CE789F8)
94898000 948a4000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
8c86b000 8c87c000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
98d0b000 98d24000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
98dd9000 98dea000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
92400000 925b5000   dump_iaStor dump_iaStor.sys Wed Mar 03 21:30:51 2010 (4B8F1B5B)
98db7000 98dc1000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
97714000 977cb000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 04:08:14 2010 (4CE78FFE)
948fd000 94936000   dxgmms1  dxgmms1.sys  Wed Feb 02 22:45:05 2011 (4D4A24C1)
94894000 94897600   elrawdsk elrawdsk.sys Sat Jul 26 13:58:57 2008 (488B65E1)
8bf9c000 8bfad000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
8c1c3000 8c1f7000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
8c5eb000 8c5f4000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
8c839000 8c86b000   fvevol   fvevol.sys   Sat Nov 20 03:40:22 2010 (4CE78976)
8c774000 8c7a5000   fwpkclnt fwpkclnt.sys Sat Nov 20 03:39:08 2010 (4CE7892C)
980fb000 98100280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
83020000 83057000   hal      halmacpi.dll Sat Nov 20 03:37:38 2010 (4CE788D2)
94981000 949a0000   HDAudBus HDAudBus.sys Sat Nov 20 04:59:28 2010 (4CE79C00)
98d48000 98d5b000   HIDCLASS HIDCLASS.SYS Sat Nov 20 04:59:37 2010 (4CE79C09)
98d5b000 98d61480   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
98d3d000 98d48000   hidusb   hidusb.sys   Sat Nov 20 04:59:38 2010 (4CE79C0A)
9800c000 980c1000   HSX_CNXT HSX_CNXT.sys Fri Feb 13 15:57:25 2009 (4995DEB5)
97c80000 97d82000   HSX_DP   HSX_DP.sys   Fri Feb 13 15:56:27 2009 (4995DE7B)
97c00000 97c4c000   HSXHWBS2 HSXHWBS2.sys Fri Feb 13 15:58:27 2009 (4995DEF3)
9d005000 9d08a000   HTTP     HTTP.sys     Sat Nov 20 03:40:17 2010 (4CE78971)
8c600000 8c608000   hwpolicy hwpolicy.sys Sat Nov 20 03:37:35 2010 (4CE788CF)
8c005000 8c1ba000   iaStor   iaStor.sys   Wed Mar 03 21:30:51 2010 (4B8F1B5B)
9720b000 97714000   igdkmd32 igdkmd32.sys Fri Sep 11 13:00:22 2009 (4AAA8226)
948eb000 948fd000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
981ab000 981b8000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
98d62000 98d6e000   kbdhid   kbdhid.sys   Sat Nov 20 04:50:10 2010 (4CE799D2)
80bce000 80bd6000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
97c4c000 97c80000   ks       ks.sys       Sat Nov 20 04:50:17 2010 (4CE799D9)
8c56d000 8c580000   ksecdd   ksecdd.sys   Sat Nov 20 03:38:54 2010 (4CE7891E)
8c3c4000 8c3e9000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:34:00 2009 (4A5BC468)
98dea000 98dfa000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
98a00000 98a1b000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
98d79000 98d9d080   mausbmp  mausbmp.sys  Mon Feb 09 12:37:16 2009 (499069CC)
83236000 832bb000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 07:00:54 2010 (4CE7B876)
9d146000 9d149180   mdmxsdk  mdmxsdk.sys  Mon Jun 19 17:26:59 2006 (449716A3)
980c1000 980ce000   modem    modem.sys    Mon Jul 13 19:55:24 2009 (4A5BC96C)
98dc1000 98dcc000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
981b8000 981c5000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
98d6e000 98d79000   mouhid   mouhid.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8bf86000 8bf9c000   mountmgr mountmgr.sys Sat Nov 20 03:38:09 2010 (4CE788F1)
8c8b7000 8c8dd680   MpFilter MpFilter.sys Tue Sep 14 17:23:59 2010 (4C8FE7EF)
9488e000 94893900   MpKsl38b1206a MpKsl38b1206a.sys Tue Mar 30 22:06:14 2010 (4BB2AE16)
94888000 9488d900   MpKsl662b31c1 MpKsl662b31c1.sys Tue Mar 30 22:06:14 2010 (4BB2AE16)
9d8d9000 9d8de900   MpKslf1768744 MpKslf1768744.sys Tue Mar 30 22:06:14 2010 (4BB2AE16)
9d0a3000 9d0b5000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
9d0b5000 9d0d8000   mrxsmb   mrxsmb.sys   Tue Feb 22 23:47:34 2011 (4D649166)
9d0d8000 9d113000   mrxsmb10 mrxsmb10.sys Tue Feb 22 23:47:43 2011 (4D64916F)
9d113000 9d12e000   mrxsmb20 mrxsmb20.sys Tue Feb 22 23:47:39 2011 (4D64916B)
8c928000 8c933000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
8bedd000 8bee5000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8c542000 8c56d000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
9487e000 94888000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
8c7ec000 8c7fc000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
8c30d000 8c3c4000   ndis     ndis.sys     Sat Nov 20 03:39:19 2010 (4CE78937)
98138000 98143000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
98143000 98165000   ndiswan  ndiswan.sys  Sat Nov 20 05:07:48 2010 (4CE79DF4)
981d5000 981e6000   NDProxy  NDProxy.SYS  Sat Nov 20 05:07:39 2010 (4CE79DEB)
8c81f000 8c82d000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
8c964000 8c996000   netbt    netbt.sys    Sat Nov 20 03:39:22 2010 (4CE7893A)
833c1000 833ff000   NETIO    NETIO.SYS    Sat Nov 20 03:40:03 2010 (4CE78963)
9d8df000 9d8eac00   NisDrvWFP NisDrvWFP.sys Tue Sep 14 17:24:12 2010 (4C8FE7FC)
8c933000 8c941000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
94874000 9487e000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82c0e000 83020000   nt       ntkrpamp.exe Fri Apr 08 23:49:39 2011 (4D9FD753)
8c413000 8c542000   Ntfs     Ntfs.sys     Thu Mar 10 22:21:11 2011 (4D799527)
925e7000 925ee000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
8c800000 8c81f000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
8bf1a000 8bf2b000   partmgr  partmgr.sys  Sat Nov 20 03:38:14 2010 (4CE788F6)
8bee5000 8bf0f000   pci      pci.sys      Sat Nov 20 03:37:57 2010 (4CE788E5)
8bfad000 8bfea000   PCTCore  PCTCore.sys  Wed Dec 08 16:20:21 2010 (4CFFF695)
8c208000 8c25f000   pctDS    pctDS.sys    Thu Jun 03 22:06:26 2010 (4C085FA2)
8c25f000 8c304000   pctEFA   pctEFA.sys   Fri Jul 16 00:45:11 2010 (4C3FE3D7)
9d8d0000 9d8d8260   PCTSDInj32 PCTSDInj32.sys Tue Aug 31 20:31:04 2010 (4C7D9EC8)
8c5dd000 8c5eb000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
9d14a000 9d1e1000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
98cdc000 98d0b000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
832bb000 832cc000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
8c304000 8c30cb80   PxHelp20 PxHelp20.sys Fri Feb 02 16:23:57 2007 (45C3ABED)
98120000 98138000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
98165000 9817d000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
9817d000 98194000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
98194000 981ab000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
94833000 94874000   rdbss    rdbss.sys    Sat Nov 20 03:42:44 2010 (4CE78A04)
925f5000 925fd000   RDPCDD   RDPCDD.sys   Sat Nov 20 05:22:19 2010 (4CE7A15B)
8c918000 8c920000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
8c920000 8c928000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
83200000 8322d000   rdyboost rdyboost.sys Sat Nov 20 04:00:07 2010 (4CE78E17)
981e6000 981f9000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
98a3f000 98cdb7c0   RTKVHDA  RTKVHDA.sys  Tue Aug 04 05:48:13 2009 (4A7803DD)
949a0000 949e1000   Rtlh86   Rtlh86.sys   Wed Jun 23 05:21:07 2010 (4C21D203)
9d1e1000 9d1eb000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
8c7e4000 8c7ec000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
9d87e000 9d8d0000   srv      srv.sys      Tue Feb 22 23:48:14 2011 (4D64918E)
9d82e000 9d87e000   srv2     srv2.sys     Tue Feb 22 23:47:58 2011 (4D64917E)
97dc6000 97de7000   srvnet   srvnet.sys   Tue Feb 22 23:47:53 2011 (4D649179)
981c5000 981c6380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8c62a000 8c774000   tcpip    tcpip.sys    Sat Nov 20 03:41:36 2010 (4CE789C0)
9d1eb000 9d1f8000   tcpipreg tcpipreg.sys Sat Nov 20 05:07:13 2010 (4CE79DD1)
8c958000 8c964000   TDI      TDI.SYS      Sat Nov 20 03:39:18 2010 (4CE78936)
8c941000 8c958000   tdx      tdx.sys      Sat Nov 20 03:39:17 2010 (4CE78935)
8c400000 8c411000   termdd   termdd.sys   Sat Nov 20 05:21:10 2010 (4CE7A116)
9bbb0000 9bbb9000   TSDDD    TSDDD.dll    unavailable (00000000)
948ca000 948eb000   tunnel   tunnel.sys   Sat Nov 20 05:06:40 2010 (4CE79DB0)
981c7000 981d5000   umbus    umbus.sys    Sat Nov 20 05:00:23 2010 (4CE79C37)
98d24000 98d3b000   usbccgp  usbccgp.sys  Thu Mar 24 22:58:06 2011 (4D8C04BE)
98d3b000 98d3c700   USBD     USBD.SYS     Thu Mar 24 22:57:53 2011 (4D8C04B1)
977d6000 977e5000   usbehci  usbehci.sys  Thu Mar 24 22:57:58 2011 (4D8C04B6)
97d82000 97dc6000   usbhub   usbhub.sys   Thu Mar 24 22:58:34 2011 (4D8C04DA)
94936000 94981000   USBPORT  USBPORT.SYS  Thu Mar 24 22:58:05 2011 (4D8C04BD)
98dac000 98db7000   usbprint usbprint.sys Mon Jul 13 20:17:06 2009 (4A5BCE82)
98d9e000 98dac000   usbscan  usbscan.sys  Mon Jul 13 20:14:44 2009 (4A5BCDF4)
977cb000 977d6000   usbuhci  usbuhci.sys  Thu Mar 24 22:57:56 2011 (4D8C04B4)
8bf0f000 8bf1a000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
8c8de000 8c8ea000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
8c8ea000 8c90b000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
8bf2b000 8bf3b000   volmgr   volmgr.sys   Sat Nov 20 03:38:06 2010 (4CE788EE)
8bf3b000 8bf86000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
8c7a5000 8c7e4000   volsnap  volsnap.sys  Sat Nov 20 03:38:13 2010 (4CE788F5)
8c608000 8c61b000   wanarp   wanarp.sys   Sat Nov 20 05:07:45 2010 (4CE79DF1)
8c90b000 8c918000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
8be0d000 8be7e000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
8be7e000 8be8c000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8c9f0000 8c9f7000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
9b950000 9bb9e000   win32k   win32k.sys   unavailable (00000000)
8bed4000 8bedd000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
98a1b000 98a35000   WudfPf   WudfPf.sys   Sat Nov 20 04:58:55 2010 (4CE79BDF)
9d1f8000 9d200000   XAudio32 XAudio32.sys Wed Apr 29 14:20:55 2009 (49F89A87)

Unloaded modules:
cde19000 cdfce000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
cdfce000 cdfdf000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
9d8eb000 9d955000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
9d12e000 9d146000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8c8aa000 8c8b7000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
92402000 925b7000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
925b7000 925c8000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

noguru · Jun 1, 2011

device manager reports no errors though PERFMON still reports same issues.
any additional findings or suggestions?
thank you.

seavixen32 · Jun 1, 2011

As your computer is three years old, did you check for any hardware/software compatibility issues with Windows 7 before you installed the new operating system?

Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads

SledgeDG · Jun 2, 2011

2-3year old HPs (like mine) came with Vista. So the hardware should be compatible. Looking at your startup folder makes me think you did an upgrade install instead of a clean install. So chances are what we're dealing with are leftovers from the old Vista installation.
http://www.sevenforums.com/tutorials/31402-clean-install-upgrade-windows-7-version.html
http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

Check if the computer still crashes, if you start in safe mode :
http://www.sevenforums.com/tutorials/69585-safe-mode.html
-DG

noguru · Jun 6, 2011

sledgedg: do you recommend going wih option 3? can i still safely do a clean install (with win 7 upgrade) even though the upgrade has obviously been done? any cautions other than pending updates?

SledgeDG · Jun 7, 2011

AFAIK you can do an "upgrade" to the same version you have already installed.
Cautions like always before major changes: Do a backup so you can restore everything in case s/th goes wrong (Murky's Law, ya know

I recommend for that purpose this soft over Windows own :
Macrium Reflect FREE Edition - Information and download

noguru · Jun 8, 2011

originally upgraded vista to win7 (not retail version). just tried redo of upgrade and got report that current version of win7 was newer than version to be installed. not sure about doing custom install since that would not keep files, settings, or programs.

noguru · Jun 11, 2011

help please

SledgeDG · Jun 13, 2011

If you follow the clean instructions here you will find your old data in a folder named Windows.old http://www.sevenforums.com/tutorials/20146-custom-install-windows-7-a.html
Of course you'll have to re install all your programs and drivers. I don't think there is an easier or more convenient way.

noguru · Jun 13, 2011

Did clean install over the weekend, per instructions, and PC now runs much better. Only 1 (maybe 2) minor crash(es) since, which is much better prior performance.

BUT ... Perfmon /report stlll shows this error below. Any ideas how to resolves it?
The device, MpKslf1659f61, is reporting "tv_ConfigMgrErr24". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ROOT\LEGACY_MPKSLF1659F61\0000.

SledgeDG · Jun 14, 2011

Are you using a Logitech G15 by any chance?
"tv_ConfigMgrErr24" seems to be related to devices attached to PS2 ports.

If you can, borrow another keyboard and mouse to test if the conditions change

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My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

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My Computer

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