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Windows 7: BSOD new, but second one in 1 week

31 May 2011   #1

W764 & W764
 
 
BSOD new, but second one in 1 week

hey all, have had another BSOD on another PC I built, Specs are

Asus M4A88TV-V MB
16 gb Ram
WD 300gb 10k HD
WD 1TB FAEX (6gbs) HD
GFORCE Fermin 1gb ram 256 bit

setup for broadcasting and to replace my main PC

I did recieve another BSOD last week, exactly a week ago, I will upload those as well, this upload I wasnt able to get a perfmon report as I kept getting the "error", even went to check the perfonamce logs and alerts and restarted also, tried to generate report and same error.

Hopefully can get quicker answers this time.


My System SpecsSystem Spec
.

31 May 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by bullfights View Post
hey all, have had another BSOD on another PC I built, Specs are

Asus M4A88TV-V MB
16 gb Ram
WD 300gb 10k HD
WD 1TB FAEX (6gbs) HD
GFORCE Fermin 1gb ram 256 bit

setup for broadcasting and to replace my main PC

I did recieve another BSOD last week, exactly a week ago, I will upload those as well, this upload I wasnt able to get a perfmon report as I kept getting the "error", even went to check the perfonamce logs and alerts and restarted also, tried to generate report and same error.

Hopefully can get quicker answers this time.
This is an easy one Your AVG. Remove and replace with Microsoft Security essentials.

AVG - PC TuneUp 2011 | Registry Cleaner, File Recovery, Internet Accelerator


http://www.microsoft.com/security_essentials/


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\053111-22854-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`02e62000 PsLoadedModuleList = 0xfffff800`0309fe50
Debug session time: Tue May 31 09:08:26.936 2011 (GMT-4)
System Uptime: 0 days 0:00:11.934
Loading Kernel Symbols
...............................................................
.......................
Loading User Symbols
Unable to load image \SystemRoot\system32\DRIVERS\avgldx64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgldx64.sys
*** ERROR: Module load completed but symbols could not be loaded for avgldx64.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800419160b, fffff880009a8a28, fffff880009a8290}

Probably caused by : avgldx64.sys ( avgldx64+760b )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8800419160b, The address that the exception occurred at
Arg3: fffff880009a8a28, Exception Record Address
Arg4: fffff880009a8290, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
avgldx64+760b
fffff880`0419160b 418b5604        mov     edx,dword ptr [r14+4]

EXCEPTION_RECORD:  fffff880009a8a28 -- (.exr 0xfffff880009a8a28)
ExceptionAddress: fffff8800419160b (avgldx64+0x000000000000760b)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 00000000da5025a4
Attempt to read from address 00000000da5025a4

CONTEXT:  fffff880009a8290 -- (.cxr 0xfffff880009a8290)
rax=00000000d3a72598 rbx=fffff880041d03f0 rcx=00000000008f63f4
rdx=0000000006199cc1 rsi=00000000008f6488 rdi=0000000006a90008
rip=fffff8800419160b rsp=fffff880009a8c60 rbp=0000000006aad560
 r8=0000000000000000  r9=0000000000000000 r10=a58f4da7a5662400
r11=00000000008f62ec r12=0000000000a71838 r13=0000000000a9adb0
r14=00000000da5025a0 r15=000000000000019c
iopl=0         nv up ei pl nz ac po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010216
avgldx64+0x760b:
fffff880`0419160b 418b5604        mov     edx,dword ptr [r14+4] ds:002b:00000000`da5025a4=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  00000000da5025a4

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000310a0e0
 00000000da5025a4 

FOLLOWUP_IP: 
avgldx64+760b
fffff880`0419160b 418b5604        mov     edx,dword ptr [r14+4]

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from fffff880041d03f0 to fffff8800419160b

STACK_TEXT:  
fffff880`009a8c60 fffff880`041d03f0 : 00000000`008f63f4 00000000`06a90008 fffff8a0`004cb558 00000000`06a90008 : avgldx64+0x760b
fffff880`009a8c68 00000000`008f63f4 : 00000000`06a90008 fffff8a0`004cb558 00000000`06a90008 00000000`005d42c3 : avgldx64+0x463f0
fffff880`009a8c70 00000000`06a90008 : fffff8a0`004cb558 00000000`06a90008 00000000`005d42c3 00000000`0000b54c : 0x8f63f4
fffff880`009a8c78 fffff8a0`004cb558 : 00000000`06a90008 00000000`005d42c3 00000000`0000b54c 00000000`00000000 : 0x6a90008
fffff880`009a8c80 00000000`06a90008 : 00000000`005d42c3 00000000`0000b54c 00000000`00000000 00000000`06a90008 : 0xfffff8a0`004cb558
fffff880`009a8c88 00000000`005d42c3 : 00000000`0000b54c 00000000`00000000 00000000`06a90008 00000000`008f63f4 : 0x6a90008
fffff880`009a8c90 00000000`0000b54c : 00000000`00000000 00000000`06a90008 00000000`008f63f4 00000000`005effd8 : 0x5d42c3
fffff880`009a8c98 00000000`00000000 : 00000000`06a90008 00000000`008f63f4 00000000`005effd8 00000000`07070008 : 0xb54c


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  avgldx64+760b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: avgldx64

IMAGE_NAME:  avgldx64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d269857

STACK_COMMAND:  .cxr 0xfffff880009a8290 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_avgldx64+760b

BUCKET_ID:  X64_0x7E_avgldx64+760b

Followup: MachineOwner
---------
My System SpecsSystem Spec
31 May 2011   #3

W764 & W764
 
 

ahhhh berry gooood, downloading now, thanks
My System SpecsSystem Spec
.


31 May 2011   #4

W764 & W764
 
 

Though its a bit unusual as my other two Pcs both have AVG and no issues there. so why this one?
My System SpecsSystem Spec
31 May 2011   #5

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by bullfights View Post
Though its a bit unusual as my other two Pcs both have AVG and no issues there. so why this one?
AVG is a good product but there may be some slight difference (or change of late) perhaps an update, new app install, etc.

Are all three pc's the same make and model?
My System SpecsSystem Spec
02 Jun 2011   #6

W764 & W764
 
 
Another BSOD this morning

Actually I have one other that is identical, except the newer one has .2 ghz better. That one is running with the same specs as this one that I am on now. even the same case.

A new BSOD came up right after first logon, I saw the mini dump being created and the file name was rt64win, after a search noticed its the real tech driver. I have uploaded the new jcgriff file.

Thanks
My System SpecsSystem Spec
02 Jun 2011   #7

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by bullfights View Post
Actually I have one other that is identical, except the newer one has .2 ghz better. That one is running with the same specs as this one that I am on now. even the same case.

A new BSOD came up right after first logon, I saw the mini dump being created and the file name was rt64win, after a search noticed its the real tech driver. I have uploaded the new jcgriff file.

Thanks
Rt64win it is.. Re-install it

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\dmps\060211-26301-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`02e1e000 PsLoadedModuleList = 0xfffff800`0305be50
Debug session time: Thu Jun  2 09:48:31.178 2011 (GMT-4)
System Uptime: 0 days 0:00:36.536
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
....
Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88004115283, fffff88003153928, fffff88003153190}

Probably caused by : Rt64win7.sys ( Rt64win7+2283 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88004115283, The address that the exception occurred at
Arg3: fffff88003153928, Exception Record Address
Arg4: fffff88003153190, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
Rt64win7+2283
fffff880`04115283 488bcf          mov     rcx,rdi

EXCEPTION_RECORD:  fffff88003153928 -- (.exr 0xfffff88003153928)
ExceptionAddress: fffff88004115283 (Rt64win7+0x0000000000002283)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff88003153190 -- (.cxr 0xfffff88003153190)
rax=0000000000000000 rbx=fffffa800e96a000 rcx=fffffa800e96a5f0
rdx=0000000000000000 rsi=fffffa800f6ffa00 rdi=fffffa800e96a5f0
rip=fffff88004115283 rsp=fffff88003153b60 rbp=0000000000000001
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000001
r11=0000000000000000 r12=fffffa800f6ffa60 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
Rt64win7+0x2283:
fffff880`04115283 488bcf          mov     rcx,rdi
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030c60e0
 ffffffffffffffff 

FOLLOWUP_IP: 
Rt64win7+2283
fffff880`04115283 488bcf          mov     rcx,rdi

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from fffffa800f6ffa00 to fffff88004115283

STACK_TEXT:  
fffff880`03153b60 fffffa80`0f6ffa00 : 00000000`00000018 fffffa80`0e96a5f0 fffffa80`0e96a000 00000000`00000001 : Rt64win7+0x2283
fffff880`03153b68 00000000`00000018 : fffffa80`0e96a5f0 fffffa80`0e96a000 00000000`00000001 fffffa80`0f6ffa60 : 0xfffffa80`0f6ffa00
fffff880`03153b70 fffffa80`0e96a5f0 : fffffa80`0e96a000 00000000`00000001 fffffa80`0f6ffa60 fffffa80`0f6ffa50 : 0x18
fffff880`03153b78 fffffa80`0e96a000 : 00000000`00000001 fffffa80`0f6ffa60 fffffa80`0f6ffa50 fffff880`01436549 : 0xfffffa80`0e96a5f0
fffff880`03153b80 00000000`00000001 : fffffa80`0f6ffa60 fffffa80`0f6ffa50 fffff880`01436549 fffffa80`0e7031a0 : 0xfffffa80`0e96a000
fffff880`03153b88 fffffa80`0f6ffa60 : fffffa80`0f6ffa50 fffff880`01436549 fffffa80`0e7031a0 fffff800`03033500 : 0x1
fffff880`03153b90 fffffa80`0f6ffa50 : fffff880`01436549 fffffa80`0e7031a0 fffff800`03033500 fffffa80`0f6ffa50 : 0xfffffa80`0f6ffa60
fffff880`03153b98 fffff880`01436549 : fffffa80`0e7031a0 fffff800`03033500 fffffa80`0f6ffa50 fffffa80`0e7031a0 : 0xfffffa80`0f6ffa50
fffff880`03153ba0 fffff800`02e9b961 : fffff800`03033500 fffff800`03189820 fffff800`030335a0 002d0073`00000003 : ndis!ndisQueuedCheckForHang+0xa9
fffff880`03153cb0 fffff800`03131bc6 : 00000000`004c0060 fffffa80`0caa2b60 00000000`00000080 fffffa80`0ca7c9e0 : nt!ExpWorkerThread+0x111
fffff880`03153d40 fffff800`02e6cbc6 : fffff880`0308f180 fffffa80`0caa2b60 fffff880`0309a040 00010000`0000092d : nt!PspSystemThreadStartup+0x5a
fffff880`03153d80 00000000`00000000 : fffff880`03154000 fffff880`0314e000 fffff880`031539f0 00000000`00000000 : nt!KiStartSystemThread+0x16


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  Rt64win7+2283

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Rt64win7

IMAGE_NAME:  Rt64win7.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d8750a0

STACK_COMMAND:  .cxr 0xfffff88003153190 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_Rt64win7+2283

BUCKET_ID:  X64_0x7E_Rt64win7+2283

Followup: MachineOwner
---------
My System SpecsSystem Spec
03 Jun 2011   #8

W764 & W764
 
 

Ten-Four will do, appreciate it
My System SpecsSystem Spec
Reply

 BSOD new, but second one in 1 week




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