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Windows 7: Frequent Blue Screens, ntoskrnl.exe

31 May 2011   #1
m267

Windows 7 Ultimate (signature edition) x64
 
 
Frequent Blue Screens, ntoskrnl.exe

Most of the solutions for ntoskrnl.exe BSODs seem to be for Windows xp. Anyone able to give me a hand?


My System SpecsSystem Spec
.
31 May 2011   #2
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Your Linksys USB stick caused one of your crashes. What is the exact model of it?

Code:
jraid.sys    Mon Nov 03 21:20:09 2008 (490FB159)
Update your JMicron RAID driver - ftp://driver.jmicron.com.tw/SATA_Con...WHQL_eSATA.zip

Your BIOS is also very out dated. Do you happen to know which revision you have of your board? It shows you having the F1 BIOS but I can't find that on the Gigabyte site under your motherboard BIOS'

Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials...t-prime95.html
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests



BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Mon May 30 12:23:19.725 2011 (UTC - 4:00)
System Uptime: 0 days 1:38:39.708
Probably caused by : ntkrnlmp.exe ( nt!KiInsertQueue+128 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KiInsertQueue+128
BiosReleaseDate = 12/10/2008
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EX58-UD3R
CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2664
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Thu May 26 12:50:38.733 2011 (UTC - 4:00)
System Uptime: 0 days 0:06:33.732
Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+693 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!ExAllocatePoolWithTag+693
BiosReleaseDate = 12/10/2008
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EX58-UD3R
CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2664
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Thu May 26 12:42:49.155 2011 (UTC - 4:00)
System Uptime: 0 days 0:04:46.138
*** WARNING: Unable to verify timestamp for netr7064.sys
*** ERROR: Module load completed but symbols could not be loaded for netr7064.sys
Probably caused by : nwifi.sys ( nwifi!Pt6Receive+296 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_nwifi!Pt6Receive+296
BiosReleaseDate = 12/10/2008
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EX58-UD3R
CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2664
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Thu May 26 12:34:17.564 2011 (UTC - 4:00)
System Uptime: 0 days 0:33:39.548
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 12/10/2008
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = EX58-UD3R
CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2664
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
06 Jun 2011   #3
m267

Windows 7 Ultimate (signature edition) x64
 
 

Updated my RAID driver.

I've never updated my BIOS. Do you mean which physical revision or BIOS revision of the board?

8 Passes of Memtest didn't find any errors
Prime95 on the other hand bluescreened in minutes for everytest.
Long and short tests were passes.
My System SpecsSystem Spec
.

07 Jun 2011   #4
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

There are three revisions of your board. 1.0, 1.6 and 1.7. Do you still have your motherboard box or the manual? Did you purchase it online?
My System SpecsSystem Spec
07 Jun 2011   #5
m267

Windows 7 Ultimate (signature edition) x64
 
 

I still have the box and the manual, but neither says anything about a revision. The software also says that it is version 1.0.1 . My guess then is that my board is revision 1.0. And yes, I bought it off Newegg.
My System SpecsSystem Spec
07 Jun 2011   #6
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

How many blue memory slots do you have?
My System SpecsSystem Spec
07 Jun 2011   #7
m267

Windows 7 Ultimate (signature edition) x64
 
 

Just 1
My System SpecsSystem Spec
07 Jun 2011   #8
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Ok.

Go ahead and download the BIOS from this link

GIGABYTE - Motherboard - Socket 1366 - GA-EX58-UD3R (rev. 1.6)


You can use the beta BIOS if you want , but if not then just download the FI revision and flash it use @BIOS
http://download.gigabyte.asia/FileLi...gbt_atbios.exe


What is a BETA?
BETA describes a new version that is reliable yet may not include all the features of the final product. During this phase we are previewing new features and gathering customer input to insure our product provides the best experience possible.
My System SpecsSystem Spec
08 Jun 2011   #9
m267

Windows 7 Ultimate (signature edition) x64
 
 

When I try to update from the BIOS file on @BIOS after extracting it I guess this message:

BIOS Partnumber(AWARD) is not correct!


Edit: okay I know for sure it's revision 1 now, I checked the board and it says in the bottom left corner.
My System SpecsSystem Spec
09 Jun 2011   #10
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Here ya go. Sorry about that. For some reason the picture of the 1.0 showed two blue memory slots and the others showed one.

GIGABYTE - Motherboard - Socket 1366 - GA-EX58-UD3R (rev. 1.0)


That is the link to the 1.0 revision BIOS.
My System SpecsSystem Spec
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 Frequent Blue Screens, ntoskrnl.exe




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