New
#1
blue screen while playing games
Hey everyone,
I have been experiencing a blue screen... well, a restart with a message that tells me it was a blue screen... Basically, im playing world of warcraft, and my monitor goes dark, says theres no signal, even though all the tower lights are on, and it restarts. Then I get a message saying that windows recovered from an unexpected shut down and the error was a blue screen.
I downloaded blue screen view, and it says the bug check code is 0x00000116, and the driver was dxgkrnl.sys .
A quick google search says its a video card thing? Didn't really understand... But, It only happens while playing a certian character, and not other ones. I'll include the dump file, and if anyone could help, it would me greatly appreciated!
Thanks!
Running windows 7 64 bit, it's a preinstall from dell, and i've never done a clean install cause dell doesnt send disks anymore.