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Windows 7: Win7 x64 Ultimate freezing

01 Jun 2011   #1

Win 7 Ultimate RC1
 
 
Win7 x64 Ultimate freezing

Recently my Win7x64 Ultimate has been freezing. The screen and mouse freeze and the only thing that can be done is a reset.
I did a driver update check, and all my drivers are up-to-date.
I am running a Intel Core2 6700 @2.66GHz, with a nVidia GeForce 9800 GT graphics card.
I am not seeing anything in the event viewer except an error about DLPortIO.sys file.
I ran Memtest86 for 4 hours with no failures by using a memtest ISO file image and creating a CD to boot memtest.
When I tried another memory program (memtest.exe), which runs while Windows is still running, the PC froze after about an hour.

Any ideas on this would be appreciated.

Phil

My System SpecsSystem Spec
.

01 Jun 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by psteege View Post
Recently my Win7x64 Ultimate has been freezing. The screen and mouse freeze and the only thing that can be done is a reset.
I did a driver update check, and all my drivers are up-to-date.
I am running a Intel Core2 6700 @2.66GHz, with a nVidia GeForce 9800 GT graphics card.
I am not seeing anything in the event viewer except an error about DLPortIO.sys file.
I ran Memtest86 for 4 hours with no failures by using a memtest ISO file image and creating a CD to boot memtest.
When I tried another memory program (memtest.exe), which runs while Windows is still running, the PC froze after about an hour.

Any ideas on this would be appreciated.

Phil
Google DLPortIO.sys and you will see there are quite a few others with the same problem.
My System SpecsSystem Spec
02 Jun 2011   #3

Win 7 Ultimate RC1
 
 

I see what you mean. Many of the entries say it has to do with a parallel port.
My motherboard Abit AW9D-Max doesn't have any COM or LPT ports. Can I safely just delete that DLPortIO.sys file ?

I ran Memtest86 overnight to see if I had any memory issues. No memory tests failed, but the screen was frozen and I had to reset to get control back.
That tells me my problem is definitely hardware doesn't it ? I booted Memtest off a CD ISO image I had created, so Windows 7 was not running at all.
My System SpecsSystem Spec
.


02 Jun 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by psteege View Post
I see what you mean. Many of the entries say it has to do with a parallel port.
My motherboard Abit AW9D-Max doesn't have any COM or LPT ports. Can I safely just delete that DLPortIO.sys file ?

I ran Memtest86 overnight to see if I had any memory issues. No memory tests failed, but the screen was frozen and I had to reset to get control back.
That tells me my problem is definitely hardware doesn't it ? I booted Memtest off a CD ISO image I had created, so Windows 7 was not running at all.
I would rename it DLPortIO.bak just so it cant load and see if anything complains.
My System SpecsSystem Spec
02 Jun 2011   #5

Win 7 Ultimate RC1
 
 

[QUOTE=zigzag3143;1427534
I would rename it DLPortIO.bak just so it cant load and see if anything complains.[/QUOTE]

That is a better idea. Thanks. I will give it a try.
My System SpecsSystem Spec
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 Win7 x64 Ultimate freezing




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