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Windows 7: HELP Windows 7 stuck on PLEASE WAIT no safe mode

02 Jun 2011   #1
janno92

Windows 7 Ultimate 32 bit
 
 
HELP Windows 7 stuck on PLEASE WAIT no safe mode

hey guys, i need your help. my windows 7 always stops at please wait (before user account choices). i guess it will go on forever so i have to turn it off the hard way (long press power button), i dont know what caused this , few days ago,like 2 days ago, it suffered from bluescreen ataport.sys thingy, and had it solved by uninstalling the last app i installed just to get rid of st*pid win7 anti spyware 2011.
i dont have the installation disk of windows 7 with me,though i can access the pc because i have ubuntu on dual boot,

so, can i have this fixed without the live cd?i can access the pc thru ubuntu dual boot. tia


My System SpecsSystem Spec
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02 Jun 2011   #2
janno92

Windows 7 Ultimate 32 bit
 
 

just another info, i have the windows backup on another partition, if it just might help
My System SpecsSystem Spec
02 Jun 2011   #3
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

You mentioned ataport.sys. You could have a rootkit infection. See if you can boot into safe mode and run this rootkit scan
How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?
My System SpecsSystem Spec
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04 Jun 2011   #4
janno92

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by mgorman87 View Post
You mentioned ataport.sys. You could have a rootkit infection. See if you can boot into safe mode and run this rootkit scan
How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?
no i cannot boot on safe mode
My System SpecsSystem Spec
04 Jun 2011   #5
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

You can try download Avira AntiVir Boot Disk and run a scan on boot

Avira AntiVir Rescue System - Download
My System SpecsSystem Spec
05 Jun 2011   #6
janno92

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by mgorman87 View Post
You can try download Avira AntiVir Boot Disk and run a scan on boot

Avira AntiVir Rescue System - Download

no, ive already removed those virus thing,, the pc was running smooth after that, until one day it happened..what should i do now
My System SpecsSystem Spec
05 Jun 2011   #7
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

I'm thinking your computer is still infected or the virus you had damaged your OS.

You can try a Startup Repair
My System SpecsSystem Spec
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 HELP Windows 7 stuck on PLEASE WAIT no safe mode




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