Multiple BSoD over a period of time.


  1. WPhil
    Posts : 4
    Windows 7 x64 Professional.
       New #1

    Multiple BSoD over a period of time.


    Hello,

    I have been getting these BSoD's for a while now, and I have tried to figure them out, but I can't seem to. It's normally a "DRIVER_IRQL_NOT_LESS_OR_EQUAL" or something along those lines. It generally happens when I try to play any intensive games. I have tried updating my drivers, or at least my graphic drivers.

    My Specs:
    Age: A year and a few months.
    OS: Windows 7 Professional x64 (Service Pack 1 - Retail)
    CPU: Intel Core 2 Quad CPU q6700
    GPU: Nvidia Geforce GTX 260
    Sound Card: Creative Soundblaster X-Fi XtremeGamer Fatal1ty

    I am unable to preform the 'perfmon /report' as it gives me this error:
    The interface is unknown.

    Any help is greatly appreciated.
      My Computer
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  3. yowanvista
    Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       New #2

    There are two causes:

    1. Your Death Adder mouse software driver is the main cause, please update its driver
    Razer Drivers

    2. sptd.sys, part of Deamon Tools and Alcohol 120%
       Information
    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative.

    Code:
    *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000047, fffff80002ac05fc, 0, fffff88004fae398}

Unable to load image \SystemRoot\system32\drivers\dadder.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dadder.sys
*** ERROR: Module load completed but symbols could not be loaded for dadder.sys
Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : dadder.sys ( dadder+6da )


KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000047, The exception code that was not handled
Arg2: fffff80002ac05fc, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: fffff88004fae398, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000047 - An attempt was made to release a semaphore such that its maximum count would have been exceeded.

FAULTING_IP: 
nt!RtlRaiseStatus+18
fffff800`02ac05fc 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h]

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  fffff88004fae398

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  BFBC2Game.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002ade5d8 to fffff80002a92d00

STACK_TEXT:  
fffff800`00ba1ad8 fffff800`02ade5d8 : 00000000`0000001e ffffffff`c0000047 fffff800`02ac05fc 00000000`00000000 : nt!KeBugCheckEx
fffff800`00ba1ae0 fffff800`02ae09ac : fffff800`00ba25b0 fffff800`00ba25b0 fffff800`00ba23f0 fffff800`00ba2650 : nt! ?? ::FNODOBFM::`string'+0x4987d
fffff800`00ba2180 fffff800`02a949fb : fffff800`00ba25b0 fffffa80`06c64b60 fffffa80`0aaf5dc0 00000000`0000002c : nt!KiRaiseException+0x1b4
fffff800`00ba22b0 fffff800`02a91f93 : 00000000`00000000 00001f80`00000200 fffffa80`082e0a50 fffffa80`07bb4528 : nt!NtRaiseException+0x7b
fffff800`00ba23f0 fffff800`02ac05fc : fffff800`00ba25b0 fffff800`00ba2650 fffffa80`00000001 fffffa80`082e0a70 : nt!KiSystemServiceCopyEnd+0x13
fffff800`00ba2590 fffff800`02a4d6ea : fffffa80`082ec000 00000000`00000000 00000000`00000000 fffff800`02fff6e5 : nt!RtlRaiseStatus+0x18
fffff800`00ba2b30 fffff880`05c366da : fffffa80`0aaa0a60 fffff800`00000000 00000000`00000008 fffff800`02ffe300 : nt! ?? ::FNODOBFM::`string'+0xf5a9
fffff800`00ba2bb0 fffffa80`0aaa0a60 : fffff800`00000000 00000000`00000008 fffff800`02ffe300 00000000`00000008 : dadder+0x6da
fffff800`00ba2bb8 fffff800`00000000 : 00000000`00000008 fffff800`02ffe300 00000000`00000008 fffff800`02ffe69a : 0xfffffa80`0aaa0a60
fffff800`00ba2bc0 00000000`00000008 : fffff800`02ffe300 00000000`00000008 fffff800`02ffe69a fffffa80`0a23f480 : 0xfffff800`00000000
fffff800`00ba2bc8 fffff800`02ffe300 : 00000000`00000008 fffff800`02ffe69a fffffa80`0a23f480 fffff800`02a96091 : 0x8
fffff800`00ba2bd0 fffffa80`0aaa0a70 : fffffa80`0aaa0a02 fffff880`0434e5a6 00000000`54627255 00000000`00000820 : hal!HalpDmaAllocateMapRegisters+0x3b8
fffff800`00ba2c60 fffffa80`0aaa0a02 : fffff880`0434e5a6 00000000`54627255 00000000`00000820 fffffa80`70627375 : 0xfffffa80`0aaa0a70
fffff800`00ba2c68 fffff880`0434e5a6 : 00000000`54627255 00000000`00000820 fffffa80`70627375 00000000`00000000 : 0xfffffa80`0aaa0a02
fffff800`00ba2c70 fffff880`043395d9 : fffffa80`07baa050 fffffa80`0a38fa00 00000000`00000000 00000000`00000000 : USBPORT!USBPORT_DereferenceDeviceHandle+0x14e
fffff800`00ba2cd0 fffff880`04339ab7 : fffffa80`06e76802 fffffa80`0a23f480 00000000`ffffffff fffffa80`07baaea8 : USBPORT!USBPORT_Core_iCompleteDoneTransfer+0xa15
fffff800`00ba2db0 fffff880`0433764f : fffffa80`07baaea8 fffffa80`07baa1a0 fffffa80`07bab040 00000000`00000000 : USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x3a7
fffff800`00ba2e10 fffff880`04328f89 : fffffa80`07baa050 00000000`00000000 fffffa80`07baae02 fffffa80`07baaea8 : USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xf3
fffff800`00ba2e50 fffff880`010920cc : fffffa80`07f1e000 fffffa80`07baaec0 fffffa80`07baae00 fffff800`00ba2ef8 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
fffff800`00ba2e80 fffffa80`07f1e000 : fffffa80`07baaec0 fffffa80`07baae00 fffff800`00ba2ef8 fffffa80`0b9b25c0 : sptd+0x460cc
fffff800`00ba2e88 fffffa80`07baaec0 : fffffa80`07baae00 fffff800`00ba2ef8 fffffa80`0b9b25c0 fffffa80`0b16d930 : 0xfffffa80`07f1e000
fffff800`00ba2e90 fffffa80`07baae00 : fffff800`00ba2ef8 fffffa80`0b9b25c0 fffffa80`0b16d930 fffffa80`0b16d930 : 0xfffffa80`07baaec0
fffff800`00ba2e98 fffff800`00ba2ef8 : fffffa80`0b9b25c0 fffffa80`0b16d930 fffffa80`0b16d930 00000000`750a2450 : 0xfffffa80`07baae00
fffff800`00ba2ea0 fffffa80`0b9b25c0 : fffffa80`0b16d930 fffffa80`0b16d930 00000000`750a2450 00000000`00000000 : 0xfffff800`00ba2ef8
fffff800`00ba2ea8 fffffa80`0b16d930 : fffffa80`0b16d930 00000000`750a2450 00000000`00000000 fffffa80`07f1f24d : 0xfffffa80`0b9b25c0
fffff800`00ba2eb0 fffffa80`0b16d930 : 00000000`750a2450 00000000`00000000 fffffa80`07f1f24d fffff800`02c05e80 : 0xfffffa80`0b16d930
fffff800`00ba2eb8 00000000`750a2450 : 00000000`00000000 fffffa80`07f1f24d fffff800`02c05e80 fffffa80`07baaea8 : 0xfffffa80`0b16d930
fffff800`00ba2ec0 00000000`00000000 : fffffa80`07f1f24d fffff800`02c05e80 fffffa80`07baaea8 fffffa80`07baaec0 : 0x750a2450


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dadder+6da
fffff880`05c366da ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  dadder+6da

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dadder

IMAGE_NAME:  dadder.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4bcc1caa

FAILURE_BUCKET_ID:  X64_0x1E_dadder+6da

BUCKET_ID:  X64_0x1E_dadder+6da

Followup: MachineOwner
---------
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  4. WPhil
    Posts : 4
    Windows 7 x64 Professional.
    Thread Starter
       New #3

    Alright, thank you for looking into this for me.

    I will uninstall them both and give it a try. It would make sence that it might be my mouse because it happened before and after I reformatted, whereas Daemon Tools I only recently installed. Unfortunately the Deathaddler has no later updates then I can speak of. I will try running without their software and see how it fares.

    I will leave a follow-up post regarding the outcome.

    Thanks again.
      My Computer
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  6. WPhil
    Posts : 4
    Windows 7 x64 Professional.
    Thread Starter
       New #4

    Hello again,

    It appears that I am still receiving BSoD's. I have removed my mouse drivers and Daemon-Tools, as well as used the DuplexSecure tool you mentioned. Any further assistance is greatly appreciated.

    I have re-uploaded an updated .rar file for you to examine.
      My Computer
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  7. yowanvista
    Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       New #5

    ASACPI.sys the 2005 version is a huge cause of BSODs
       Information
    The 2005 version of this driver is a known BSOD cause.
    Please visit this link: ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
    Scroll down to the Utilities category, then scroll down to the "    ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
    Download and install it.
    Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005)

    Old Ideazon drivers should be updated
    http://steelseries.com/support/downloads
    Update any Creative Sound Software/Sound card X-FI driver
    http://support.creative.com/Products...s.aspx?catid=1

    The sptd.sys from Deamon Tools is still on your system, please remove it
    Code:
    Alpham264.sys        fffff880`05df6000    fffff880`05dfb500    0x00005500    0x45ffae87    20/03/2007 13:51:03                
Alpham164.sys        fffff880`05c2a000    fffff880`05c36f00    0x0000cf00    0x46a45f4f    23/07/2007 11:57:03               ASACPI.sys        fffff880`04ed0000    fffff880`04ed8000    0x00008000    0x42476c4c    28/03/2005 06:30:36         
ctac32k.sys        fffff880`05351000    fffff880`053ff000    0x000ae000    0x486b3e7e    02/07/2008 12:38:22
    Code:
    *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002ad047b, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880064c2030, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!KiSearchForNewThread+26b
fffff800`02ad047b 66453b9080010000 cmp     r10w,word ptr [r8+180h]

CONTEXT:  fffff880064c2030 -- (.cxr 0xfffff880064c2030)
rax=0000000000000400 rbx=0000000000000000 rcx=fffff88003368720
rdx=0000000000000000 rsi=fffff80002a49000 rdi=fffff880009e6180
rip=fffff80002ad047b rsp=fffff880064c2a10 rbp=0000000000000001
 r8=ffff000009720320  r9=000000000000000a r10=0000000000000000
r11=fffff880009e6101 r12=0000000000000001 r13=0000000000000000
r14=0000000000000000 r15=fffff88003364180
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
nt!KiSearchForNewThread+0x26b:
fffff800`02ad047b 66453b9080010000 cmp     r10w,word ptr [r8+180h] ds:002b:ffff0000`097204a0=????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  SC2.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002acdf3c to fffff80002ad047b

STACK_TEXT:  
fffff880`064c2a10 fffff800`02acdf3c : fffffa80`072ba790 fffffa80`072ba790 fffff800`00000000 fffff800`00000001 : nt!KiSearchForNewThread+0x26b
fffff880`064c2a80 fffff800`02ad07af : 00000000`0000038c ffffd114`aed1ddb8 00000000`00000079 00000000`0a9df170 : nt!KiCommitThreadWait+0x17c
fffff880`064c2b10 fffff800`02dbeb2e : 00000000`00000000 fffff800`00000006 00000000`00000001 00000000`00000000 : nt!KeWaitForSingleObject+0x19f
fffff880`064c2bb0 fffff800`02ac7f93 : fffffa80`072ba790 00000000`0000038c fffff880`064c2bf8 fffffa80`0ccbeca0 : nt!NtWaitForSingleObject+0xde
fffff880`064c2c20 00000000`751c2e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0a9df0f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x751c2e09


FOLLOWUP_IP: 
nt!KiSearchForNewThread+26b
fffff800`02ad047b 66453b9080010000 cmp     r10w,word ptr [r8+180h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!KiSearchForNewThread+26b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fdd5b

STACK_COMMAND:  .cxr 0xfffff880064c2030 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSearchForNewThread+26b

BUCKET_ID:  X64_0x3B_nt!KiSearchForNewThread+26b

Followup: MachineOwner
---------
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  8. WPhil
    Posts : 4
    Windows 7 x64 Professional.
    Thread Starter
       New #6

    I used the tool you recommended, it reads "No SPTD version was Detected". Perhaps there is a manual way to remove this safely?

    I installed the ASUSTeK driver you mentioned. I looked under 'C:\Windows\System32\drivers' and it does read 14/05/2009.

    My Creative and Steelseries are up-to-date (just checked). I will give it another day or so and see if the ASUS update fixes these BSoD's. I will leave a follow-up post with the outcome.

    Thanks again for looking into this further for me. I really do appreciate it! :)
      My Computer
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