Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: [Help] New PC Freezing

03 Jun 2011   #1

Windows 7 Enteprise 64bit
 
 
[Help] New PC Freezing

Hey Guys

I have purchased a new PC with top hardware in it but it keeps on freezing randomly no errors or anything just happens when im browsing, listening to music etc. Hasnt happend yet when i've been gaming but havent been doing that much just yet.

I have gotten all the windows updates and have updated alll the drivers and BIOS

I haven't changed any BIOS settings it is all default i haven't tried OC'in any hardware yet.

When it freezes it just locks up mouse and keyboard doesn't work to fix it i have to hold the powerbutton in to shut down and start it back up again.

its starting to get really frustrating

It is not a heating problem either it has enough fans in the case and there is like no dust on the PC yet since it is new.

I really dont want to have to reformat the PC.

Specs are:
Case - Lian Li A77F Full Tower
CPU - Intel i7 2600k
RAM - 2x4GB Corsair 1600MHz DDR3 RAM
Graphics - Powercolour 6990 AMD 4GB GDDR5
Motherbord - ASUS Maximus IV Extreme LGA1166 P67
HDD - WD 1.5TB
OS - Windows 7 Enterprise 64bit

any suggestions?

Thanks
Ryan

My System SpecsSystem Spec
03 Jun 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome

Here are my solutions to freezing, and an excellent article, which I hope is of some help
Go to search type device manager and look for any yellow warning markers
Download and run malwarebytes, a full scan after you update
Run antivirus scan
Check memory with memtest86
Make sure that you are not over heating.
Try in safe mode; report back if it works properly.
Try a clean boot
Make sure PSU is working properly
If overclocking, restore to original
Test hard drive at company website.
Test in safe mode, does it still happen?
Try with clean boot..
http://support.microsoft.com/kb/929135
http://support.microsoft.com/kb/929135
http://malwarebytes.org/
http://www.almico.com/speedfan.php
http://www.geekstogo.com/forum/topic...ing-memtest86/
http://ezinearticles.com/?Troublesho...blems&id=39981
My System SpecsSystem Spec
03 Jun 2011   #3

Windows 7 Professional
 
 

Also pertaining to your power supply, what is the rating on your power supply?
My System SpecsSystem Spec
.


03 Jun 2011   #4

Windows 7 Enteprise 64bit
 
 

Sorry my PSU is Corsair 1000W HX1000W

I done the memory test and it was fine
HDD test came back fine
No malware or viruses
PSU seems to be working fine im not loosing power when it freezes all the fans keep running fine.
But have noticed the Lights to my logitech G15 keyboard and the lights on my Logitech G9 mouse go off when it freezes.

I watch the time to see if that moves or anything that doesnt..

If a song is playing at the time he just keeps skipping really.
My System SpecsSystem Spec
03 Jun 2011   #5

Windows 7 Professional
 
 

I just thought it best to eliminate an underpowered power supply. At 1000W that is not underpowered.
My System SpecsSystem Spec
03 Jun 2011   #6

Windows 7 Enteprise 64bit
 
 

hahaha nah it aint :P.. its getting so annoying just because its a new PC and i hate when this shit happens and especially when you aren't getting an error message to go off it just freezes.. leave it open to so many things
My System SpecsSystem Spec
03 Jun 2011   #7

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Did you install the Windows 7 Enterprise x64 yourself ? Where did you get it ? How was it activated ?
My System SpecsSystem Spec
03 Jun 2011   #8

Windows 7 Enteprise 64bit
 
 

i installed it myself , i work for the government so i gained a copy and the key is also valid and it was activated in windows after i installed it.
My System SpecsSystem Spec
04 Jun 2011   #9

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Does Event Viewer show any errors ?
My System SpecsSystem Spec
04 Jun 2011   #10

Windows 7 Enteprise 64bit
 
 

My System SpecsSystem Spec
Reply

 [Help] New PC Freezing





Thread Tools



Similar help and support threads for2: [Help] New PC Freezing
Thread Forum
Newly built computer random freezing and freezing on starting windows General Discussion
Freezing PC BSOD Help and Support
Freezing Please Help BSOD Help and Support
Freezing? Performance & Maintenance
freezing up BSOD Help and Support
Freezing Network & Sharing
Freezing, help me! BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:01 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33