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Windows 7: New BSOD


03 Jun 2011   #1

Windows 7 Professional 64bit
 
 
New BSOD

heya guys, firstly thanks so much to everyone who helped me last time I was having issues with me PC - they have all been resolved.

Everything has been running problem free on my PC, until I started programming again using Pawno.exe - program compiled and ran fine, continued programming for another few minutes before I got a BSOD along the lines of
MONITOR_SYSTEM_EXCEPTION

BSOD Mindump files are attached, thanks

My System SpecsSystem Spec
.

04 Jun 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

With only one minidump uploaded it's hard to tell what's wrong, but I'll start you in the right direction.

Code:
GVTDrv64.sys Tue Sep 05 03:10:02 2006 (44FD22CA)
Remove Gigabyte EasyTune6 driver (known issues w/Windows 7)

Code:
AODDriver.sys Thu Mar 04 05:58:24 2010 (4B8F9250)
Remove AMD Overdrive. I have seen it cause issues in the past

Code:
AppleCharger.sys Mon Apr 26 23:54:05 2010 (4BD65FDD)
Remove Gigabyte on/off charger. I have also seen this cause problems before.

Code:
fffff880`01010000 fffff880`01144000   sptd.sys
Run the SPTD removal tool to get it off your system - DuplexSecure

Code:
Rt64win7.sys Mon Mar 22 05:57:14 2010 (4BA73EFA)
Update your Realtek drivers - Realtek

Run a system file check - SFC /SCANNOW Command - System File Checker

Update to SP1 - Learn how to install Windows 7 Service Pack 1 (SP1)

Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials...t-prime95.html
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests



BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Sat Jun  4 00:01:39.687 2011 (UTC - 4:00)
System Uptime: 0 days 1:37:48.998
Probably caused by : win32k.sys ( win32k!xxxInternalDoPaint+19 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  sidebar.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k!xxxInternalDoPaint+19
BiosReleaseDate = 01/07/2011
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-870A-UD3
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
05 Jun 2011   #3

Windows 7 Professional 64bit
 
 

Ok this is gonna make me sound pretty dam newb, but how do I remove all of the above?
I went through control panel to remove EasyTune6, but have since gotten BSOD (BAD_POOL_HEADER).
Please explain how to remove the others, thanks
My System SpecsSystem Spec
.


05 Jun 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

They should all be in the Add/Remove programs. If you don't see them there try using Revo Uninstaller
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

As for the SPTD, you just download and run the program I linked you too.
My System SpecsSystem Spec
06 Jun 2011   #5

Windows 7 Professional 64bit
 
 

Added 3 of the latest minidump files, hope they help
My System SpecsSystem Spec
07 Jun 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

You need to do what I asked in my first post before we can move any further.

Remove SPTD
Remove Gigabyte on/off charger
Remove AMD Overdrive
Update your Realtek Driver
Update to SP1
Run all the tests

BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Mon Jun  6 01:15:33.615 2011 (UTC - 4:00)
System Uptime: 0 days 15:12:53.301
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+d4ad3 )
BUGCHECK_STR:  0x1a_5003
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x1a_5003_win32k+d4ad3
BiosReleaseDate = 01/07/2011
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-870A-UD3
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Sun Jun  5 08:23:55.266 2011 (UTC - 4:00)
System Uptime: 0 days 2:05:18.593
Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGDEVICE::DestroyAllocations+248 )
BUGCHECK_STR:  0x19_20
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  X64_0x19_20_dxgkrnl!DXGDEVICE::DestroyAllocations+248
BiosReleaseDate = 01/07/2011
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-870A-UD3
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Sat Jun  4 00:01:39.687 2011 (UTC - 4:00)
System Uptime: 0 days 1:37:48.998
Probably caused by : win32k.sys ( win32k!xxxInternalDoPaint+19 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  sidebar.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k!xxxInternalDoPaint+19
BiosReleaseDate = 01/07/2011
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-870A-UD3
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
07 Jun 2011   #7

Windows 7 Professional 64bit
 
 

Removed all of those programs as asked, (some were not actually installed on my system), ran the CPU test, during which the system BSOD'd. The results that were saved showed no errors. Ran memtest again, (4th time), on 1st pass found 1050 errors, ran again and got the same errors. Shop was more than happy to replace all the RAM sticks (could not be bothered going through to find the faulty stick).
Thanks for all your help, I will bump this if the errors return
My System SpecsSystem Spec
Reply

 New BSOD




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